I was truly disappointed by Bella Grotta's performance. The waiters were arrogant and disrepectful. When our food was served, they had missed 2 out of 4 meals. One of the meals were re-made, adding extra time to the already long wait, while the other meal, a prosciutto salami pizza was tried to be fixed. The waiter brought back the pizza (which was missing salami), but quickly came back with the same pizza, now added a few sliced of cold salami. We then asked for it to be made properly, which under much complaining and mumbling was done. The pizza then came back from the second heating, hard and not good for eating. At this point, the waiters were tired with us an didn't even bother to notice us, when we (strongly) tried to get their attention, so we could pay. When we finally got their attention directed away from their seemingly interesting card game, we asked for the check. The waiter brought back the check, and I pulled out my card to pay. The waiter then shakes his head, explaining that they take no credit (or debit) cards. Wouldn't this be something you tell your customers before they start ordering anything? All in all, this restaurant doesn't even deserve one single star. The waiters were rude, the food was terrible, and the overall experience was awful. It was the first and last time I have eaten at Bella Grotta in Werfen, Austria! Save your money and go somewhere else! read more