I decided to sell my condo in North Orem recently and diligently researched active 55 and up…read moreapartment complexes in Utah Valley and Heber. I only found four that were NOT assisted living and did NOT feed you any meals (things I don't need yet and quite frankly, couldn't afford) but welcomed my little Pom/Chi dog with open arms. I only found one that gave me my very own covered parking spot not too far from my room at no extra charge and had a luxurious lawn with a lovely dog park and pool and a hot tub. I was also thrilled that the entryway and large inside community rooms were kept so beautifully and there was a baby grand piano I can play. When I moved in, I found out that complex I now call home is what residents lovingly dubbed "The Villas". I also love, love, love the Humanitarian projects our community helps with, the pot luck dinners each month, the beautiful library, the movies, exercise classes and games we share. It is like having our own little Senior Center right here at our house with no extra charge. But the very best part of all was the thing that none of the other three have or will ever have and that is two sweet ladies in management who love and care about each and every one of us (you can feel it) and help us as much as they possibly can to have a great experience here and make our lives a lot easier. You should look into it. We would love to have you at the Villas too.

I am so glad my husband heard about Grovecrest Villas back when we were looking for a place to…read morelive. We love living here. Everyone is so kind and friendly...and so helpful and caring! Our 2 bedroom 2 bath apartment on the fourth floor is wonderful and we have a terrific view. I wish we could box up the place and move it to Colorado with us. I am sure we won't find another place like this. Check it out!!

Not sure where the 5 reviews are coming from. This place is a dump! There's bird feces all over the…read morepillars. Spider webs and debris everywhere. Every month you're being threatened with ridiculous violations. They pick and choose who they want to turn a blind eye toward and who they want to punish. They enter your apartment without permission or notice!! Maintenance always leaves a mess. Olga is the worst property manager we've had in the 5 years I've been here.

I have lived here for 4 years and have found that the current staff have been very understanding…read moreand responsive to my needs and financial situations. Under the current office management continue to improve the apartment environment and foster community spirit by sending out a monthly newsletter that also contains monthly activities and treats making it a pleasant place to live. The maintenance men Jose and Alex are the best, pleasant and always respond quickly and go the extra mile in taking care of the maintenance repairs and needs of the tenants.

Oh boy. To be fair, the actual apartments are very nice. They are spacious and have great storage…read moreroom. The community area is pretty and feels like you can walk around with ease. Now to the stuff they wont show or tell you in the leasing office. The rules here are strict, the amenities are constantly being turned off and back on (might as well flip a coin on whether the hot tub will work at any given time), and the staff express very little care. They will make it seem like they do- think President Snow from the Hunger Games smelling like roses but only to really cover the extent of his sickness. Pretty much any concern I brought in was met with the basic premise of, in the words of Gigi Goode, "I understand your concern but I do not share the same concern." For example they gave notice of road work and because I did not move my car in time it got towed to another part of the lot. Fine, I get it. They stated in the email a specific price for it (happy to pay). Later, they changed the price in a different email with no explanation. I had to fight to understand why it was changed. When I went to the office and pointed out the contradiction and email exchanges about differing statements of cost they said, and im not exaggerating, "You wouldnt be having this problem if you didnt get towed." Okay?? I didnt mind paying the initial COST (not estimate) given but why cant the change in cost be acknowledged as misleading? I recently moved out and after leaving we were given the final estimate costs. Oof. We are being charged $410 dollars for repairs/ cleaning. I had to call twice and my roommate once before they finally sent an email with pictures. Listen, I dont mind paying for some damages- you put something up here and there and chip paint. Normal. We were charged $175 for paint alone and told, "As for the paint charge we had to paint nearly every wall in the apartment." I was literally squinting at the pictures they sent to understand what damages they were talking about. I will attach photos they sent to me so dust off your reading glasses to see for yourselves. Again, I dont mind paying for damages- there really are some things that were put up that require a little painting. But $175 is ridiculous and I was greeted with this lovely retort when asking about the paint costs: "If we were to have hired a professional to come paint your apartment it would have been nearly $600." Anyway, nice rooms and spacious living but clutch your purses and dont touch the walls if you decide to live here.

Living in ICO Mayfield apartment homes is a great experience…read more The amenities are amazing, and the staff is friendly. Repairs are addressed and completed quickly. I highly recommend living in the ICO Mayfield apartment homes in Pleasant Grove!

Lived in apartment 6303. My neighbors came into my apartment and stole $2000 dollars. This not a…read moresafe place to live.

I absolutely love living at Green Grove apartments! The office manager, Liz, and the leasing agent,…read moreBobbie, are always so nice and welcoming. Maintenance is very quick to come when needed. Very much recommend!

Belle monet is a great place to live! Wonderful neighbors, nice pool and clubhouse, and the…read moreapartments are lovely. I especially love the spacious kitchens and the jetted tub/walk in closets in the master bedroom of each unit. The grounds are well kept and each unit comes with a garage and an additional uncovered parking spot.

WE LOVE RIVULET. Mason the manager has done an amazing job and continues to do so. Their team is so…read morefriendly and willing to help. We love the location too!

I lived here for approximately three years, and in that time, this complex went through four…read moredifferent management. The chaos caused by this turnover is evident in every aspect of the resident experience. While the rent may be lower, you absolutely get what you pay for--and often, less. 1. Immediate and Severe Safety Concerns: The management's complete lack of action regarding severe resident disputes is alarming. * Assault and Threats: My spouse was physically assaulted and threatened multiple times by other residents. We witnessed instances of neighbors attempting to run over residents they disliked with their car. These serious incidents were reported, and the management consistently failed to take any effective action. * Neighbor Issues: It took a two-year process to finally get an annoying, disruptive neighbor evicted who repeatedly broke their lease and engaged in confrontational behavior. * Pet Safety: Due to a lack of enforcement, our dogs were attacked by pets who were not properly controlled. 2. Complete Financial Dishonesty & Move-Out Charges: The move-out process revealed a disturbing level of financial and operational dishonesty. * Security Deposit Fraud: When we moved units midway through our lease, we were explicitly told (and have documented email proof) that our initial security deposit was being transferred to the new unit. Upon moving out, we were suddenly told the deposit was used for "other things" and we had no deposit for the second unit, despite never being asked to pay a new one. * Unjustified Cleaning Fees: We spent six hours deep-cleaning the apartment, following the move-out checklist, and documented the clean unit with detailed photo and video proof. The manager, Mason, stated during the walkthrough that only minor cleaning was needed, and the price for professional cleaning would be heavily discounted. We were later charged $501.47 in move out fees. * Hidden Fees: We were charged an undisclosed $60 pet carpet cleaning fee that was never mentioned to us during the lease or move-out process even when we paid the mandatory carpet cleaning fee. 3. Management and Maintenance Failures: * Zero Accountability: With four turnovers in three years, nothing is ever correctly notated on resident accounts. New managers consistently refuse to help, claiming they "don't handle that" or blaming all problems on the previous management. * Poor Maintenance: Maintenance issues, like broken water heaters or water pressure problems, are constantly given cheap, temporary "band-aid" fixes using low-quality replacement appliances rather than permanent solutions. * Filth: The community allows dog owners to routinely neglect picking up after their pets; the grounds are often littered with dog feces. And our dogs have gotten giardia multiple times due to licking paws after walking through infected sprinkler water grass and eating grass. (Giradia is a parasite in case you are not aware) Conclusion: This apartment complex is not worth the stress, risk to safety, or financial turmoil. I would strongly advise against moving here, especially if you have pets or work from home. If you choose to, you must DOCUMENT EVERYTHING--every email, every conversation, every photo, and every payment--as the management cannot be trusted to handle resident accounts or safety issues responsibly. Also do not trust the reviews, there have been incentives in the past for a rent discount or free parking spot for a month if a review was left.

‼Consider Carefully Before Renting Here‼…read more My father lived in their "Fort Lane" complex before his passing, and our experience with management was deeply disappointing. After his passing, my sister and I spent several weeks cleaning out his apartment. During that time, management was consistently unavailable, despite posted office hours. Calls were never answered or returned, and multiple visits to the office revealed other tenants also struggling to reach them regarding various issues. The level of disorganization was astonishing. Additionally, we discovered that my father was being charged for a garage he never had. When we were finally able to reach a manager, they insisted that he had a designated garage. However, when we went to check, we found another tenant using the space for his vehicle as it was HIS garage, not my dad's. Management then claimed there was no way to determine which garage was assigned to him without a garage door opener. After weeks of searching for the opener, we attempted to contact them again but received no response. When we finally located management at a different office, they informed us that any belongings that may have been in the garage were considered "abandoned" and would have been tossed out. During this time, management also changed the locks on my father's unit without conducting a final walkthrough, leaving us unable to access the apartment due to their ongoing lack of communication. This is just a BRIEF account of mine and my sister's experience, and it was nothing short of horrendous. Even at the corporate level. I would NEVER put anyone I love and cherish in a place owned or operated by a PEAK LIVING employee or employer.

I love Peak Living! Their customer service has always been great. I feel that the staff make it a…read moregreat place and hold fun events for all of the residents. I feel its a good value for what I pay and they are quick to resolve issues and provide good services.

I think their communication skills suck. Don't let the nice pool fool you. It's falling apart on…read morethe inside. It's gross ! People are rude. Residents are mean. Everything is gross. Having to break my contract a month early! They are disgusting human beings who will gouge you any way they can ! Gross. Don't live here unless you have to!

This place is a nightmare. I'm extremely frustrated by the deceptive costs and deteriorating living…read moreconditions. Financial Deception: Massive hidden fees weren't disclosed, and they even charge residents for standard repairs. Safety & Noise: It's chaotic here--too many people walk dogs without leashes, and there are loud parties after 10 PM with zero enforcement of quiet hours. Ridiculous Trash Policy: You can only take out trash between 5-6 PM, which is impossible. To make matters worse, the trash room downstairs is often locked; getting rid of garbage feels like a game of luck. Poor Maintenance: The elevator breaks down constantly (3 times in one month), and the hallways smell strongly of formaldehyde.

Parc on 5th is a decent complex. The townhouses are nice and give some extra privacy compared to…read morethe apartments. The Vivint smart home functions are basic but still a nice to have feature. I do love having a garage to park my rig in. The complex is very clean and well taken care of. The maintenance crew is awesome and very responsive and the amenities of the complex are great. The Spruce cleaning and chore service is a great add to the community and makes housework a breeze. My biggest complaint is the internet service. It's very subpar for 2021. They require you to use the media packaging they provide - but can't even manage to drop gigabit circuits to each apartment like other complexes in the area, which makes it very hard to work from home when everyone is using the internet (and working from home themselves). But if you yank out the networking gear provided by the complex and use your own switch and router it is a bit more bearable. But they should really fix the incoming internet circuit to make the media bundle worth the price being paid. I would refer friends who needed to find a new complex here.

Lived here for about 6 months and we have loved it. Leasing office was super helpful and clear…read morethroughout the whole move in process and maintenance is super capable. We had an issue with our dishwasher not draining and within an hour Mike was there and fixed the issue. Love the grounds and our townhome and it's a super great area.

AVOID AT ALL COSTS. Moved out a month ago and they waited until 2 business days before the end of…read morethe following month to even reach out about potential damages. And then the damages they highlighted make no sense; claiming damage on things that don't even exist. Luckily I have my videos & photos and will be taking these low lives to court if needed. How dare they! Must be struggling since the whole neighborhood has started to move out and no one's been moving in.

Do not rent here! Jim is a horrible office manager. He is rude and doesn't know how to do his job…read more They don't clean or take care of the house at all.