Upon home inspection, when buying our house in Louisville, we were told the roof was easily 25…read moreyears old and should be replaced. We were desperate to get an estimate to negotiate the price of the house, so our realtor recommended we call Scott Barnes at Urgent care Roofing. He met me at the house within an hour of my desperate call and gave me the estimate which I thought was extremely reasonable. We were able to use that estimate to lower the price of the house. Fast forward 3 years, (it took us that long to finally get to replacing the roof) I called Scott, who remembered me, was at our house next day with a very similar price. He had a cancellation and was at our house the following day in between rainy stormy days, with his amazingly efficient crew. within 12 hours our old roof was down rotted wood replaced (with photos) and new shingles perfectly placed. I highly recommend Scott, couldn't be a nicer man, his crew was fantastic and we have the relief and satisfaction of knowing our roof is brand new. Thanks Scott and The Urgent Care Roofing crew.

Just had my roof replaced and they were very quick, efficient and cleaned up well. I was very…read morepleased with Scott and his crew. They took the time to show us wood that needed to be replaced got input prior to completing. He took photos along the way and explained everything as they went! He checked in numerous times on his crew and with myself. Very happy with the final product!

Gary Bartholomal, made two appointments at my home to do gutter repairs, he never showed up for…read moreeither, no calls, no explanation , just Ghosted me. I definitely will be looking for a more reliable roofer. Ray Bruner

This outfit sucks. Less than two years into repair the roof leaks again. Gary Bartholomai, the…read moreowner, will not return phone call or honor the warranty. Run like the wind away from this crook.

The replacement of the roof seems to be done well enough, but Adam is extremely unreliable. He…read morespent months before doing the work after signing contract and did not even bother to call and give updates for weeks and months about the delay. He did not return calls and did not bother to explain , which would have been understandable with roof work. The only time he took initiative to call us was when the work was PARTIALLY complete (they did not do trim work as contracted) at which time I got multiple daily calls/texts about paying him for the partially completed work. I was hesitant to pay him for the roof portion of the job given his poor follow up and communication , but did so anyway figuring he needed to pay his crew. Obviously I was mistaken to do so. It has been months since the roof was completed and the trim work is still incomplete. I called him and was told the trim coil was not in more than a month ago. I hadn't heard anything, so I called him about 2 weeks ago and was told he would check on status and get back to me. I have yet to hear from him. We are now going to hire someone else to do that portion of the work.

I highly recommend Roof It Right. They installed a new roof, gutters and siding for me after storm…read moredamage to my house. Highly customer focused and provide exemplary workmanship at a fair price. Easy to work with their management, project planning and on-site workmen. They work well with insurance companies as well. They employ their own crew (not subcontractors) and equipment and their on-site workmen listen to customer needs, do high quality work and provide conscientious worksite clean-up daily. Do your home a favor and contact goroofitright.com for any updates or repairs to your home's exterior. You'll be glad you did.

We chose to go with Roof it Right after having them out to consult on our roof leaking on back part…read moreof house. Looking at the project pictures it's a miracle that it did not have more leaks. Literally the wood under my shingles was rotten due to not having it properly installed 5-6 years ago. When Juan came out for consult he was so comprehensive with his efforts. I cannot even believe how damaged my roof was under the roof. Finally our back roof is set up to not leak. I am so impressed with this group and plan to have them do all my future projects. Next on my list are the gutter guards. Juan treated my home like his own, and I could not be more pleased with their work. We put this off too long and now seeing what damage we had underneath truly makes me sick. He also cleared out and cleaned gutters and I had lots of repairs needed. Now I just need to pay my roof off so I can Schedule for my new guards. Patty at the office and Juan are truly so helpful and it is so nice to find a business you can trust, and takes care of you like family. Well done!! Also, they have 3rd party financing partners if you do not have the cash available for your project.

I'm so glad that Yelp allows for updated reviews. Highlander Companies Inc HAD been high on my list…read morebut no longer. In April of 2015 I had them repair a leak in my roof and they did a good job at a fair price..........lets get in the time machine and move ahead eight months. The leak returned after a freak December thunderstorm, I called and spoke with the owners wife on 12-23-15. She took my information and I mentioned that I was a returning customer, I didn't expect to hear from them right away with Christmas so near and I waited for a call the week between Christmas and New Years, that call never came. So on Monday, 01-04-16 I called and left a voicemail.......four days later with a lot of rain in the forecast still no return call. Either this place is making so much money hand over fist that they don't need my business or this is just another example of a local company that won't take the time to be responsible or respectful to customers. My suggestion is to avoid any firm that can't be counted on or doesn't understand the term dependable. After some time I tried contacting them via their own website which was down. SHOCKER. I then emailed the firm via their email address on the Better Business Bureau site......so after ONE month's total time the owner finally left me a voicemail.......... saying this is the 1st that he had heard from me. Really! Again it took ONE month for a call back. There's NO way that I will again spend money with this company. Call me old school but that's not the way to run any business. NO way was I going to call back Highlander Companies after 30 days. I expected better.

Have not been able to get them to fix the terrible work on gutters and gutter guard after 1 year…read more Don't use this company.