The Job was done on schedule and the job looks great. The crew was quite and left the property in…read moregood shape

We had an excellent experience with K & P roofing. Initially contacted them a year ago because we…read morehad roof damage from a storm. They had put on the previous roof 19 years prior so we called them. They said insurance should cover. Our insurance company was difficult, barely covering. Jessie from K & P kept up with us, checking for matching tiles on the roof (they didn't make them any more, no surprise), he had existing tiles tested, insurance co gave a little. Jessie told us KY laws have changed and suggested we complain to the state Department of Insurance. He walked me through my complaint and shortly after the insurance company came back with a large settlement. We had the roof done a few weeks ago and the workers did a fantastic job -- replacing all bad wood, checking with us making sure we were satisfied. I highly recommend this company.

This is a tough review. In the early spring we needed to replace our roof, and we accepted the very…read morefair bid price from Haus that also included larger new gutters. He completed the new roof on time avoiding storms that were on the way. We also had an existing leak. Jim stated that the leak would be corrected along with the new roof. Two months later the leak returned, this has always been in my mind a design error by the builder. I don't blame Jim for the leak, but it became worse after an attempted repair on his part. Haus came back to do new repairs and found two issues in the same area of the roof. The man was on my roof doing repairs in lightning and rain, crazy! The heavy rain that day stayed out of the attic, I need more time with storms to test the repair. My complaint is that Haus isn't the best at having a timely response via text or calls but he can be trusted. I've used him for many years.

Buyer Beware :A roof was installed last January 2024 by Haus Roofing in Clarksville Indiana for $…read more7,680.00. The roof warranty is under warranty for 60 months. There was a storm that came on 3/15/2024 that required an insurance adjuster/advisor to do an assessment for potential damage. The adjuster informed us that they are severe issues with this roof installation and it is causing wet decking from pipe boot leaks, there was no starter strip installed, there is 2 different types of roof vents installed. In some of the overpayment of the shingles was done incorrectly causing algae and moisture build up. This was devastating news. When I called and messages Haus Roofing I didn't hear back for about a week. Then a man named John Land called me back and laughed on the phone at me and told me this is the homeowner insurances' problem. "If ANYONE goes on my roof it is no longer covered on the warranty. Which is not correct in the contract it states if another company does work on the roof the warranty is void. We have made multiple more calls and left multiple messages for Jimmy Haus but he refuses to call us and to honor our warranty.

As a retired executive of a regional utility, I held customer satisfaction/intimacy as a key…read more factor for organizational success. When organizations exceed customer expectations, they should be recognized for their performance excellence. For this reason, I want to communicate my satisfaction level for Commonwealth Roofing Corp's exceptional performance. On a scale of 1 to 5, with five being the highest, I rate their service level categories as: Reliability - 5: CRC was there during each phase of the project AS PROMISED when called upon during my emergency. Quality - 5: The processes utilized to make me whole was obviously administered in a proven success-model manner, refined for the individual customer needs. The management, execution (by the employees), materials, and timing of the project were efficiently and effectively performed to exceed customer expectations and assuring customer confidence in the company's performance. Information - 5: We, as customers, were communicated to on a continuing basis. Every decision strategy had a corresponding communication strategy, which satisfied our needs to understand what was occurring with the project. Value/Price - 5: We received excellent service and value for the price we paid. There were no negatives in the customer supplier relationship. Mr. A. J. Mendez, the project manager, demonstrated excellence in leading his team in their performance. He was frequently on site, updating us on the project progress, and providing assurances in the completion of the project as communicated and expected. He led the above success factors in a professional, knowledgeable, friendly manner. In the future, our roofing needs will be met by Commonwealth Roofing Corp. They have performed exceptionally, exceeding our expectations. Edwin Chestnut, Jr.

After a major storm our roof needed major repair. AJ and his team were phenomenal. He handled…read moreeverything quickly and professionally from the first phone call. The company was extremely communicative and handled all the details directly with the insurance company making the experience seamless. His team was professional, knowledgeable, and very hard working. They finished within three days and left the surrounding area of the house in great condition. We love our new roof.

Very poor customer service and follow up. I had a roof installed by HKC and have warranty…read morequestions. They did come and inspect the roof two months ago - and it is leaking btw. Still zero follow up and they are not returning my calls. I also have other siding work to be completed which they did measure for but still zero estimates. I will not be using them for any further work. They agreed my roof may be tarped to minimize interior damage but also not a word from them. Find more reputable service providers and don't waste your time with HKC. Not even a one star but I cannot go lower

They did some warranty work on my roof just before the warranty was up. They came out quickly and…read moreknocked it out in just a few days after calling them. Great customer service!

A great company, who does their best to take care of all their customers from A to Z…read more They are professional, friendly, shows great respect and care, and aims to satisfy their customers above and beyond. They have over 35 years experience in their field and it shows, they deliver great products, wonderful service, and are dedicated to do quality workmanship and make every customer satisfied and happy within their power to do.

I would give a 0 star review if it would allow. Horrible company. Their scheduling is a joke and…read morethey schedule things and do not honor it. They say that they "Work with your insurance company", but that is far from the truth. Instead of meeting with your adjuster and showing them the components, they just go based off of the adjusters inspection. So, therefor, all of your roofing components will not be replaced as it needs to be. They absolutely refuse to replace Step flashing, counter flashing, and apron flashing. The exact words from the General Manager, Paul Lessee, "The insurance isnt paying for it, so we arent either!" So, with that being said, instead of doing your roof the right way, they cut corners. Flashing is a HUGE part of your roof! Flashing is a safeguard against leaks around walls, chimneys, dormers! Once your roof is done, if you have any issues with it, good luck getting them to come back out to address these issues in a timely manner. Once they get their money from you and your insurance company, they fly away in the wind. PLEASE BEWARE! There are plenty of other REPUTABLE roofing companies that you can call!!! Please stay away from Jeff Home Improvements!!!!! Picture added is for proof of them wanting to "Reseal Step flashing". People, you cannot reseal step flashing. It needs replaced when the roof is replaced.

The people were very nice and solved all of my problems, very professional and the number one…read morechoice if you need anything

DO NOT DEAL WITH THEM! I called and scheduled an appointment…read morewith Eclipse Roofing a week in advance. The day of my appointment I waited all morning so I would be available for my appointment at 12:00. At 11:30, Tre messaged me to say he was delivering materials to a job site and that he would need to reschedule. He didn't even have the courtesy to call me in person! I wasted half of my day just to be stood up by a company that apparently doesn't care about their commitments or their customers. If this is how they treat you before hiring them I would hate to see how they treat you afterwards. DO NOT DEAL WITH THEM!

Outstanding company. They replaced my roof, and did repairs to wood under the shingles. Very…read morecompetitive quite. Outstanding communication, before, during, and after the work. In addition, I recently had what turned out to be a non roof related issue, regarding some water seepage. but the owner, Issac Ramirez, came out and spent over an hour helping to identify the cause of my issue and suggesting a solution that another contractor would have to fix. He provided videos and pictures so that I could properly communicate the issue. In addition, he also inspected my roof even though he had installed it a few years ago. An amazing man, a great company, and they will be there for you for the long haul.

Isaac and his crew did an exceptional job doing my new gutters. Very professional, cuteous,…read morecleaned up like they were never there. Thanks!!!!

They came back to our house to fix warranty issues. They did nothing.. except putting nails in our…read morenew siding. what an eye sore!! then left their garbage behind... so when we got a storm two weeks ago, It blew all over the place more damage again.

Okay, I waited a while to write my review so I could see how the overall job bettered my home. I…read morehad my 102 year old 2 story home completely resided with Vinyl siding. Fist, this was no small project. The owner and project manager at times could be a little slow with responding to calls/text, but were very respectful when the did return my call. Siding is no easy task as you have to account for weather, but they cannot work during rain. So the project got started a couple of weeks late, but that worked out okay for me. It was 2020 and I wasn't going anywhere fast. The crew that worked on my home were timely and professional. If they couldn't answer a question, I would contact the owner Traci directly and he would give me an answer. They warned me that there could be serious problems that could add to the time of the project completion and cost. Well, we had issues, but they were brought to my attention and documented in writing along with pictures. Lets just say, I want the siding to be done right and look great so we had a few others concerns fixed by cervices as well (wood, window trims). The project took around 5-6 weeks, but it was well worth it. All new siding and after this past winter with snow, rain, and everything, it seems to be doing just fine. A few places in our cellar are now dried up where some water got in before. People comment on how great it looks. We had all new gutters and downspouts installed as well, which drain perfectly. On a side note we asked the crew to throw up a new light fixture and mailbox when they took down the old and they did so. All in all, if you have patience for a project like this, then Cervices is a great company who can provide you with professional work at a reasonable cost. Thank you Traci. Cordially, J. Hesley