Me and my daughter went to this shop, in the hope of finding a prom dress.
She tried on a red dress, and the shop assistants were adamant that was the one she should get,
although it stuck out at the back, as i stated.
The owner of the shop, a short haired, middle aged woman wearing glasses, then proceeded to shout at me, stating 'It's not your prom! Your an old woman!'
The dress itself was £300 and i was by no means rude, but simple stating my opinion that i didn't like how the dress was hanging at the back.
The woman then went on to say I was being 'Rude and slating the stock.'
When i told her she shouldn't be offended by an opinion, she went on to yell at my daughter to 'TAKE OFF THAT DRESS NOW!' and said 'I WILL NOT SELL THAT TO YOU.' She also said ' I AM PISSED OFF.' (Infront of my 11 year old daughter, who was very shocked) and said 'YOU PICKED THE WRONG DAY TO PISS ME ABOUT!'
While we were there, a young girl came in for the second time and to view her dress, and the disorganised woman told her to 'come back next saturday' when it would be there. She'd been waiting two weeks extra already, and her mother didn't look best pleased, but as she'd placed a deposit, it was too late. Another young boy came in looking for a suit, but was turned away aswell.
Overall, the shop owner was extremely rude to both myself and my daughter, as well as to her other staff. She was very unprofessional, and if she thinks that is how to get customers, she is very much mistaken. I was appalled at how we were treated and looked down on for mearly stating a fact/opinion in a shop where apparently, you had to adore every single dress tried on.
My daughter was also obviously upset about the incident, especially when she was screamed at to 'take the dress off now!'
All in all, i wouldn't recommend anyone going to this shop in the search for either a wedding garment or prom dress, it's not worth the hassle. read more
