I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

I don't know if the rest of the company deserves 5 stars or not but 1 driver... #6271 5/5/2014…read moredeserves a million stars! I dropped my credit card in the cab when I got to the bar to watch the Kentucky derby. Later as I was walking home because I didn't have any $ for a cab, a car stops and asks if my name is Margaret (I go by Maggie) I gave him a very skeptical look as I nodded. And he says I was your cab driver earlier I'm off work now, but you left your credit card in the cab. I went back to the building where I picked you up but the door man said he didn't know if you lived there (I do, bad doorman but he was just a temp) so I was hoping to find you walking home. What a wonderful person!

I was thoroughly ripped off. I got in this cab (#5597 TX) at the taxi line at O'Hare. Part way…read morethrough the trip, I found out the driver never turned on the meter. I had to bargain for the cost of my trip (to the Lincoln Square neighborhood) and still ended up paying too much. I paid him through an app (Ride Service) that had nothing to do with the cab company. When I tried to call the number listed for American United -- it's been disconnected. I took a picture of the city info in the cab, and called 311, as instructed, the next day. The operator said I should have called the police right away!

Booking was super easy. Great communication throughout. I had to change my reservation two days…read morebefore and did so by text with no problem. I received a text the morning of letting me know my driver was on schedule and he arrived right on time. Driver got my mom in taxi no problem and secured her scooter down. Everything was easy from beginning to end. Would definitely recommend.

I'd like to thank ChitownCabbie Taxi Service for their prompt response on a last minute request…read moremade for their service. Joseph, the driver, was very professional and trustworthy. I have used them a few times and will continue to do so. Thank you!

North Shore Taxi Service is excellent! Five stars! There was no trouble booking the ride,…read morecommunication was clear and concise, prices are reasonable. Shout out to Sophia (the owner) who helped me to find exactly what I needed without hassle. Service on the day of the trip was impeccable. Shout out to Seth (the driver). He was punctual, courteous, helpful and the trip went off without a hitch. I would book another trip with them in a heartbeat. Wait...I already did!

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

This company discriminates against disabled customers. Checker is one cab company that claims to…read moreaccept the TAP card for handicapped customers however their dispatchers and certain Cab drivers( Cab#225) will cancel rides last minute and have customers waiting hours even if the customer orders the Cab 4-5 hours early. This company needs to be sued or taken off the TAP program immediately!!

Horrible service. Horrible agent, extremely rude, felt as if she was doing me a service in booking…read morea cab and very rude in answering basic questions.

Random dude who answers his phone as a personal like only to say he isn't working. Ridiculous. Yelp…read moreshould be ashamed.

"Random dude answers this phone as if it were personal" -- yes, I can confirm this description…read more Upon hearing that I wished to book a fare for the following day, the random dude replied, "Sorry, we're very busy right now," and hung up.

The meter displayed $33 but the driver said that I owed $45. When I asked why so much, he replied…read morebut I could not tell what he was saying. Also, he dropped me off about 8 blocks from my stated destination. I had to walk. So 1 star is fitting. I will not call this cab company again.

Called for a cab yesterto book it for today 8:15 am pick up. Nobody showed up and when I called the…read morerep told me that because of the weather they are busy...sunny in Chicago with minimum wind...That not okay especially I stressed to them yesterday that I need to get to my hospital on time for a surgery!

Best taxi service around. They are always on time, helpful with luggage and baby gear! The only…read moreservice I use!!

Hesham was so easy to work with to book our pickup to O'Hare. Willie, our driver was on time, very…read morekind and a pleasure to drive with!

I needed a taxi to Midway and I called the day before based on the positive Yelp reviews. Greg…read morepicked up on my first call, agreed to everything but was in the car at the time and asked me to text him the information...and advised he would confirm back via text. I sent over the information and he confirmed with the pricing. My driver arrived promptly (actually early!) and was very pleasant. The vehicle was very nice, clean and smelled fresh too...not your typical cab. I was impressed. I didn't really talk to the driver as I was preoccupied with work emails; however, he was very nice. As we got closer to the airport I asked a couple questions and he was full of knowledge! When he dropped me off he wished me a safe flight. Great service! I will for sure use Ever Ready in the future!!! Thank you!!

Round trip Bloomingdale IL - Midway Airport. Once again, best service, experience & price. Love…read morethis company!