They are horrible tried over 3 times to get help with a order and use my reward bucks well the customer service was a joke and helping the customers is not the job of them one could not even speak English sent numerous messages and then the next day they would not honor there own sales when I was not late they don't have people that help you order if you have reward dollars you can forget them helping you find them. Well so long belk read more

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Again with the shirts, I thought that I'd give Belk's a try to replace a shirt that wasn't wearable this week. Decent choices, with a separate area for "big and tall" (all of which were too big for me, woohoo!) and then a great selection of menswear. Specifically, dress shirts. They had bunches of them here, but I had trouble working out which shirts were at which prices. It turns out that they were all between $23 and $30. Finding a register was a challenge. They have lots of "customer service" signs hanging here and there, but it wasn't until I looked lost that someone asked if I needed help. Good quality, reasonable prices, well stocked. Belk is A-OK. read more

Belk Department Store - Belk in Florence - Department Stores Near Me

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If you are looking for good customer service shop anywhere but the Florence Belk store. The so called manager is rude and very unprofessional' read more

!!!!!BELK SCAM ALERT!!!!!! Sale Items Being Sold at the Regular Price if using Scratch off Cards On 12/13/2020 at Belk store 84 in Florence SC. Customers were being told the scratch cards reductions would only be used against the full prince of sales items and not the listed sale price reduction from the rack display of 25% or 65% off reduction taken at the register. Clearly on the back of the scratch card in the fine print "COUPON WILL BE APPLIED TO A SINGLE TRANSACTION PURCHASE OF REGULAR, SALE, & CLARENCE MERCHANDISE IN THE QUALIFYING AMOUNT MADE IN-STORE AND ONLINE DURING REDEMPTION PERIOD." Belk issued scratch off coupons cards range from $10-$100 off for online & in store sales for the Dec 7- Dec 13. Many sale items were 25%, 65% 60% off according to rack or display advertisement. The online site (No Problem) would apply the scratch off card to any sale priced items online. Also in-store on Saturday 12/12/20 morning, I had no issue with scratch off cards against in store sale items or daily deals. One of the purchase made Saturday night @ 8pm did apply the scratch off amount against the full price of a sale item, which the manager that Saturday night corrected. However, Sunday's manager Margaret inform me and all other customers that requested the Manager after all the registers were now applying the cards against the full price of sale items, to make a choice and it was company policy. I informed her, sales were being processed with the scratch off card on the sale items from my previous receipts. She maintained that she could not override the incorrect sales calculation and I would need to make a choice. Another issue about the price difference, when scanning the in-store price checker, it would display the sale price. But when using the scratch off card and the full price would display. I have the copies of the correct sale receipts for documentation and have entered a compliant to the BBB. read more

The price for the product to a certain point reflects the item that you are purchasing. However the store is a little disorganized and overwhelming, this could be due to the holiday but the shelves where the purses were was ridiculous. However the customer service was great and the workers do their best to make sure that you are checked out in speedy time and all your coupons get used. My mother-in bought me a wallet and the employee helped her with using all her coupons. Good day at Bell! read more

Belk Department Store - Awesome Dooley and Bourne I got on sale! - Department Stores Near Me

I have been a loyal Belk customer for most of my life, and I absolutely ADORE the girls at the Mac cosmetics counter. Jessica and Terry are so warm and friendly, and always have time to stop and answer any questions you might have, and also make very good suggestions for color and application. I always leave their counter feeling good, and I am a huge Mac fan. GOOD JOB, girls. I will always come back to them. S. Taylor read more

I love Belk their service is always great they don't have that many great selections any more though.

The store manager Bob Sager is very unprofessional and quite frankly should seek a different profession. I've been shopping with Belk since I was a child and my family before me since they were young. I'm very disappointed with this particular Belk. I've witnessed professionalism first hand and that seems to be what this store is lacking. read more