!!!!!BELK SCAM ALERT!!!!!!
Sale Items Being Sold at the Regular Price if using Scratch off Cards
On 12/13/2020 at Belk store 84 in Florence SC. Customers were being told the scratch cards reductions would only be used against the full prince of sales items and not the listed sale price reduction from the rack display of 25% or 65% off reduction taken at the register.
Clearly on the back of the scratch card in the fine print "COUPON WILL BE APPLIED TO A SINGLE TRANSACTION PURCHASE OF REGULAR, SALE, & CLARENCE MERCHANDISE IN THE QUALIFYING AMOUNT MADE IN-STORE AND ONLINE DURING REDEMPTION PERIOD."
Belk issued scratch off coupons cards range from $10-$100 off for online & in store sales for the Dec 7- Dec 13. Many sale items were 25%, 65% 60% off according to rack or display advertisement.
The online site (No Problem) would apply the scratch off card to any sale priced items online. Also in-store on Saturday 12/12/20 morning, I had no issue with scratch off cards against in store sale items or daily deals. One of the purchase made Saturday night @ 8pm did apply the scratch off amount against the full price of a sale item, which the manager that Saturday night corrected.
However, Sunday's manager Margaret inform me and all other customers that requested the Manager after all the registers were now applying the cards against the full price of sale items, to make a choice and it was company policy. I informed her, sales were being processed with the scratch off card on the sale items from my previous receipts. She maintained that she could not override the incorrect sales calculation and I would need to make a choice.
Another issue about the price difference, when scanning the in-store price checker, it would display the sale price. But when using the scratch off card and the full price would display.
I have the copies of the correct sale receipts for documentation and have entered a compliant to the BBB. read more