Highly recommend looking elsewhere for natural birth support....or any support! Not a reliable or reputable practitioner.

This is the worst business I have ever dealt with. The owner is full of lies, bullying tactics, and totally delusion. For a business that should empower and strengthen women at their most vulnerable of experiences, she attacks, belittles and flat out lies to you. She has refused to give me a full refund, and the portions that she has given, I have had to fight for and threaten lawsuits. the lost response from her was a threat of filing harassment charges against me. Unfortunately, this is a common threat from the company to clients that complain about the way they are treated. This is also not how harassment law works, so as often as she threatens it, she should know that it is purely a bullying tactic. I was accused of being aggressive and "having no grace" in a situation that was THEIR ERROR, which she still ahs taken zero responsibility regarding the issue, even that day blaming me for it. She has written a blog that mentions our situation attacking me publicly and not allowing for comments to said blog to give me the opportunity to defend myself. Hiding behind a computer keyboard. She tried to charge me for a meet and greet visit ($500) until I proved that the meeting was a month before I even signed a contract with her. Now she is trying to claim a visit that I met HER is the first visit, despite HER clinic records showing she provided no medical care. blaming my abundance of questions pertaining to her contract and practice. It has taken over 18 months to receive the monies back that I have gotten. She blamed her last office manager for that. Of course, NOTHING is EVER her fault! I have filed a complaint with the BBB. My complaint went unanswered. I have also filed with the Attorney General, and am aware that I am NOT the only case currently against her. I have made multiple attempts to close out the problem and have been verbally attacked, ignored, threatened, and blamed at each turn. I did go on to a different midwifery service and had a beautiful, perfect home birth with my daughter. That service has become an extension of my family. They were the first to learn of my newest pregnancy and the first to learn of an early loss earlier this year. They cried with me. They informed me. They offered me every comfort they could and were available 24/7. they supported my recovery in every way they could. I am still waiting for a response from an email over 3 weeks old and the BBB waited 5 weeks before closing the case. I have reviewed documents and public hearing records of her past cases in preparation for my own and have found direct lies on the stand. She should be in politics, not midwifery services. DO NOT EVER USE THIS SERVICE. If I could give 0 stars I would, but Yelp doesn't allow it. If you are considering a home birth, I HIGHLY recommend you do your research, not only on the papers and certificates hanging on the wall, but look at the bed side manner of the individual that will help you bring your precious gift into the world. this should be a time in your life filled with joy and celebration. Mine is now filled with ignored emails and empty threats. read more

As a health practitioner myself, I am always looking for colleagues around the country that I feel comfortable referring to. I can tell this team really cares about the people they serve. I would trust them with my family. read more

After much research into midwives, we decided to hire Believe Midwifery Services, LLC to attend our homebirth. While the prenatal care was superb, Ms. Lane lacks severely in the area of business. We never received any billing for what we owed, after multiple requests. It is stated in their contract that Believe Midwifery Serivces, LLC provides a bill to help with insurance reimbursement and health savings accounts. Believe Midwifery Services, LLC requires payment in full before the birth. Having paid my account in full 3 weeks before my child arrived, we were left stranded during our home birth. After multiple calls, over 21 hours, to inform the midwives of my progress during labor, they arrived an hour late. This meant my husband delivered our child, and was the only one available for all the post labor situations. Nine months after the birth of our child I received a collection letter from an attorney showing a balance owed of $390. Again, I had paid our agreed amount in full before the birth, and never received any billing to show what these charges were. We were SEVERELY over charged, and the service of this practice was underwhelming. read more

We hired Penny Lane because of her credentials, expertise and knowledge. While she is probably the most "decorated" CNM in Indiana ... we learned the hard way that papers and diplomas and credentials don't always guarantee a practitioner that can put their ego aside and do what's best for mom and baby in an unfavorable situation. After our son was admitted to the NICU for respiratory distress and the reason was finally uncovered, the true character of this "caring, Christian" midwife really showed. Since then, its been nothing but heartache and trouble getting Dr. Lane to cooperate and help in any way. Thank God our son is still here, who by the way ... she sent medical bills to us with the WRONG NAME ... and I have learned a lot and will never say there is one particular person or thing to blame for what we went through. What i can say, is Penny had no problem ducking out on any fault, made an already stressed and scared new mom feel abandoned and uncared for, falsified information on medical records, and was less than delightful and cooperative to deal with in trying to get records and information so that both my son and I could seek out appropriate care. While other midwives in the area may not hold as many credentials, the character, moral, and ethics of the others I have met seem much higher than I ever saw in Dr. Lane. Just an FYI ... if your newborn baby shows signs of respiratory distress accompanied with 101 degree fever and is less than 12 hours old, you really should seek medical attention. Just because a baby will still nurse, does not mean they aren't very sick. Learned that the hard way after sitting at home for an entire day with a baby that was apparently very ill. This is where proper follow-up care, precautionary measures, and fully disclosing what's happening with a baby to the parents is EXTREMELY important. Dr. Lane seemed unconcerned about the respiratory distress, and the fever ... until the signs were severe and nearly too late. With that being said, I am still an advocate of homebirths ... in fact, Im not sure I could ever comfortably deliver in a hospital setting. I just really wish and hope and pray that any practitioner and supporter of homebirthing (or child birth in general), really check their ego at the door when dealing with such an amazing, sensitive, and special time. The effects from the way we were treated by Believe Midwifery are still fresh. And I have talked to several people who have also had less than desireable interactions with Penny. read more

In a Facebook group, I once shared my experience with Believe Midwifery Services without mentioning the name of the practice, the names of the providers, or any other details that would lead someone to connect my story with Believe. However, I was sent a private message from the practice threatening to sue me because of what I said. In an attempt to prevent that situation again, I'll refrain from explaining my 1 star review. read more