Dr Tatsuno is great. He listens, talks respectfully, has never been condescending. His staff is…read moreamazing. They do things right, even following proper protocol for taking blood pressure (most offices don't). The office is very well run. Unfortunately, he is cutting back on his work load, but fortunately has a new doctor, Dr Reed, who is joining this great office. She is also very professional and easy to talk to.

This doctor is 100% horrible he doesn't treat his patients well and very poor patient services…read moreshould be retiring soon and close your practice already.

Dr she is not professional at all I don't understand why the government have a contract with her…read morewhen she is not a good professional Rude , no patience, she treat her patients like we are anything but humans

Dr. Barnes is the rudest doctor I've had an appointment with in my entire life ... She shows…read morehostility towards veterans for no reason and asks questions and expects answers immediately ... And when you tell her you need to refer to your military records to answer her questions she says no you should know the answer without looking at your records ... She's not recommending by me 100 % ... Beware !

Physician Hopman sent us a letter stating that the 'bond of trust no longer exists and she no…read morelonger is willing to provide us with service.' I suppose by remaining healthy, we have not contributed to her pocketbook on a regular basis. At Hopman's facility, you are a customer....not a patient. Steer Clear.

The receptionist is awful. Not friendly at all. Nurse (I think) she did not introduce herself,…read moretreated me like cattle. Told Dr Kalua about training her staff, she didn't seem concerned. Told her she probably doesn't care because she has so many other patients. Too bad Hilo has so few choices.

Dr Dolan spends time with her patients and really care. have been seeing her for a few years and…read morenever been disappointed. I am anRN for many years and have seen it all. she is fatally awesome. Bev Akiona RN BS

The worst experience ever. I was accepted into her practice a year ago, but I have never met or…read moreseen her. I was given three appointments. I showed up on time for all three but was sent home without seeing her. The first time after waiting 3 mos for the apt., I got there right at 9am the appointment time, but because I didn't get there 20 mins before my apt, though I called from the road and was told to still come in, I was sent home without seeing her or anyone. The second time 3 mos later, I saw the medical assistant. When I said I was hoping to meet Dr. Dolan, the assistant said, Maybe this practice isn't for you. Rather hostile. The third visit also 3 mos. later, I had hope to finally meet the doctor and get the referrals for serious conditions that require follow up--I was turned away again. This time because I didn't have labs. But the staff never requested labs and I had the blue sheet given by the assistant that showed that labs had not been checked. I was turned away by very unpleasant staff. I moved from Honolulu a year ago, and all this time I've been trying to actually meet with Dr. Dolan as my PCP and I've been trying to get her to refer me to both a Gyn doc and a Gastrointerologist, but it has been hopeless. The staff said the sent requests for records from my previous docs and asked me to follow up with them which I did. NONE of the four docs had gotten requests. This office held up any care and I'm a senior with on-going issues, for a year. They wasted my time and treated me without normal human kindness or concern. This is the worst experience I've ever had with a doctor who was completely unavailable. I don't know why she accepts new patients if she can't see them and relies on medical assistants who may or may not be certified. I've finally found a doc that I can actually see, and his staff is efficient and kind.

My mom started seeing Dr Jung in the past 6 months. He doesn't take the time to listen to her and…read moreher concerns. Her issue is still unresolved and he has yet to refer her to a specialist. He seems to always want to try something else. My mother asked for an allergy prescription she had been on for years, which Dr Jung denied. He told us that the medication we requested was not for allergies and belittled us, making me feel very uncomfortable. When I got home, I looked up the allergy medication on the internet. It is for allergies, exactly how my mother described. I felt rushed and helpless.

Dr. Jung is friendly and caring. He listens to his patients. I have known him seven years both as…read morean RN and as a patient. He is electronically up today with government standards even though the building is older. His office staff is kind and good with setting appoints. Not like some places you have to wait a month to get an appointment.

WARNING WARNING WARNING - As a result of Dr. Shikuma's negligence my Dad is sicker. In my opinion,…read moreDr. Shikuma should lose his medical license and has no business offering care. My father has been seeing Dr. Shikuma for years. When faced with a serious illness, Dr. Shikuma refused to refer my father to the specialists he needed, even when it was Shikuma who told him to see these people. When he was told that my Dad wanted to be in LA near family for his treatment, he continued to refuse the referral to UCLA. We also found out Dr. Shikuma had been prescribing him blood pressure medication FOR YEARS that was completely unnecessary. In fact, his blood pressure when down after coming off the medication. We trust medical professionals to have our best interest at heart, but Shikuma is only out for himself and his own financial interests. Many people on the island go to him because he is only of the Dr's in town - but my advice would be to go elsewhere, anyone at all would be better than Shikuma.

From the owner: Specializing in: - Physicians & Surgeons, Internal Medicine…read more- Physicians & Surgeons, Physical Medicine & Rehabilitation

This doctor was schedule to be my wife's delivery doctor. She knew my wife had two back to back…read moremiscarriages, but this pregnancy is healthy and everything is going well. She is 21 weeks pregnant and in a birthing class taught by a labor nurse. The labor nurse suggests to send a PDF to the delivery doctor asking about their experience delivering. My wife did that given this is our first child. The doctor got her PDF and replied back that she is no longer a "good match." No phone calls, no explanations, just unprofessionalism. Highly don't recommend. Now the stress this is creating is ridiculous. All because of this doctor.

I have been seeing Dr. Nakamoto for years. She has assisted me with health issues that other MD's…read morecould not even diagnose correctly. She is kind and patient and takes time to answer my questions. I feel she provides her clients with excellent care. It's why it's so difficult to get in as a new patient - her patients are happy with her services and so she rarely has openings.