2011 Volvo Timing Belt Replaced it, pulley and water pump …read more Great quality of work and price was great . I belong to a Volvo page on Facebook and others have paid twice as much. Some a bit cheaper but not reputable shops. I'll use them again

Extremely disappointing experience. My vehicle has been at this shop for over a month, and the…read morebiggest issue has been the lack of thoroughness, urgency, and communication. I was initially given my vehicle back before the full problem was identified, only to have to return it because a major repair was still needed. Since then, there have been additional delays simply because communications weren't being checked or acted on, leaving necessary repairs sitting untouched. I should not have to constantly follow up or physically come to the shop just to make sure someone is checking messages and moving my repair forward. Meanwhile, I'm continuing to incur additional transportation and rental expenses because of these delays. Customers should not have to manage the repair shop themselves to get their vehicle properly fixed. I would not recommend this shop based on my experience.

People, it's normally all about people. I believe that I am like most people and I will remember…read morethe personal interaction with employees long after I remember what I purchased or if I saved few coins when it comes to having a good experience at a store. I am writing to give customer feedback about a positive experience at the Pep Boys on Behrman Highway in Terrytown, Louisiana. The lug nuts on my front right wheel were too tight for me to loosen. I am not a light weight and I had a large cross lug wrench. The last person to tighten the lugs down must have used an impact wrench with the torque set on high. It wasn't Pep Boys. I took my truck back to where I had last had that wheel removed, Good Year. The service manager wouldn't let me use one of his impact wrenches. I understand why he wouldn't, but I could have easily loosened the lugs in less than 30 seconds. He said that he would loosen them but I would have about a 2 hour wait to get the vehicle into a bay. Bummer! On a whim, I stopped by the Pep Boys on my way home. Your service guy behind the counter, the name 'Eddie' was on his shirt, was just great! Thanks! He was articulate, interested in helping, had a genuine smile on his face, and was friendly. I explained the situation and asked if I could just pull my truck up to the back of one of his bays to use one of his air hoses & impact wrenches for about 30 seconds to loosen the lugs. He said 'No' and, again, I understood. He said that he could have one of the mechanics pull it into a bay to loosen the lugs and a bay was open. I asked how much it would cost. I was ready to pay some nominal amount just to get on with my day. He said he wouldn't charge me even though I told him that it was not Pep Boys that over tightened the lugs in the first place. Thanks! While I waited I talked with the same guy whose name I believe is 'Eddie'. I hadn't previously had work done on my vehicle at Pep Boys. I had purchased parts at Pep Boys but had done most of the work on my truck myself. I have Michelin tires on my truck and asked Eddie if Pep Boys sells Michelins. He said yes and gave me a competitive price on a pair of the size and type I use. I'll be back in a couple of months to purchase them at Pep Boys thanks to the good people skills of your employee 'Eddie'. People today don't give enough credence on just being nice to people. Just based on my interaction with Eddie I'll be giving more of my business to Pep Boys.

To start, my current oil change was free because the technician forgot to add the full 6 quarts to…read moremy previous oil change. I had to miss three hours of work to fix the issue. A free next service oil change was appreciated until I returned. The vulgarity of the music being played with the constant n word was very uncomfortable. The technician telling the cashier that he was racist was also uncomfortable. Last visit

GREAT CAR WASH!!!! I Bought a brand new car, I drove it from one the state where I bought it, and…read morethey did a FANTASTIC JOB CLEANING my bug riddled car!(!! Im just getting back from another long trip -- and can't wait to take it back for another GREAT WASH!!!!! 5/5!!!! WELL WORTH THE MONEY!!!!

Convenient with the drive-through and efficient. The place does a great job for an automated wash…read moreplace.

This was an easy stick and move capers... You know how I do it!!!! Easy Peasy, lemony squeezy…read more.. I pulled in, got the info, but because it was a CASH ONLY facility, I had to RE-group and REpeat. I went to get cash and upon my return, I was asked for my driver's license, registration and proof of insurance. Next I needed they needed to ensure the mechanics of my vehicle were working up to par... And I was on the road. Time is money... This facility made sure I was QUICKLY and THOROUGHLY accommodated. This TRANSACTION TOOK PLACE ON MY LUNCH HOUR Easy in. Easy out. I don't know names. But I know the people who served me were EFFICIENT, THOROUGH and KNOWLEDGEABLE. I believe there maybe some mechanical work that takes place here, idk, I can't attest to that. Located off Broad and Conti, this facility is in the heart of the City. So traversing here is easy. CASH ONLY is the rule for the day, so don't come looking for an ATM Machine, have your coins ready when you get here.

Stop what you're doing if your brake tag is about to expire in New Orleans Louisiana and you don't…read moreknow where to go this is the place less than 5 minutes you are in and you are out. When you arrive make sure you slow down because the way to go through is very small you will pass it up in a blink of an eye. Go through the driveway call Ann Ruder building wait for your turn stay in your vehicle and please make sure you have your paperwork your proper paperwork already ready he's going to give you some instructions check your vehicle check your paperwork and give you your sticker in less than 5 minutes I never knew this place was here and the man said they have been there for years I would have been coming to give them my business if I would have known take it from a local gold here to get your brake tag

(experience was pre-COVID19)…read more Kollin's is about two blocks down from my place and after passing by them almost daily, I figured to just use them when my oil change was due and I was soon heading out on the road. I gave them a ring and they were super easy to work with. Was able to drop my car off the same day and pick it up within a few hours. Everything turned out great and I wholeheartedly trust their services. I'll definitely be back for my auto needs.

It is sooooooo hard to review mechanics. You always feel like you are waiting for the other shoe…read moreto drop. But so far so good with this family owned and operated business. I contacted them when my 2002 Volkswagen stalled while driving and they were the first to say yes just drop it by. During the process they were very good at communicating what they found, costs, solutions. With an older car like mine the truth is there are multiple things that could be repaired. Charlie was great with explaining options, giving fair pricing, and giving timelines by which the other items needed to be taken care of. My car was running much better for about 1.5 months and then it stalled again. This time requiring a tow. I took it back to them, with a 'tude because you know, hey, why is the same stuff happening. They were cool as cukes with my 'tude. They had to keep it a little longer this time to figure out how to repair it what I love is they explained the diagnosis process, why they were sure it was the repair they were recommending but explained how they would deal with it if they were incorrect. It is currently running well (yes I waited a little before writing this review). Fingers Crossed :). Some logistics tips for you guys, ladies if you don't like being called sweetheart or chile, move. No, just joking! I am sure they would use your actual name if you asked, I have a thing for southern culture so it is a plus to me. They may park your car on the street. This I don't like but they truly are always packed and I think it is just easier than dealing with the logistics of figuring out where to park when you don't know when folks will be picking up the cars. Maybe I will offer to organize the lot for them for some reduced price repair work?!?!?

I recently became a car owner after more than a decade without one. Combining that with the fact…read morethat I'd never owned a car while living in New Orleans, I was a bit nervous when trying to find somewhere to look at the older truck that I now own. I received referrals from two separate people for this shop. I brought the truck in early this morning due to an issue with my A/C. By noon, they had called to let me know what the issue was and that the truck was ready for pickup. The price was right and I'm more than satisfied with their overall work. I'd definitely recommend GR to folks looking for a reliable auto shop in New Orleans!

Excellent customer service, extremely knowledgeable with vehicles and fast turnaround!…read more I couldn't be more impressed. I brought my Jeep in for a blend door actuator repair. Their mechanics had it done in a few hours and it works flawlessly. I brought one of my Jeeps to them about seven years ago and they remembered me and still had me in their system. I'm impressed again! Highly recommend GR Automotive!

We started our RV full time travels 3 weeks ago from South Florida and have been having issues with…read moreour back roght tire losing air pressure. Before leaving New Orleans we called Luigi and he had us come right over. Upon arriving he was standing out on the sidewalk to direct us in and to stop traffic so that we could easily maneuver into their parking lot. The guys quickly assessed the tires and found our back inner tire had a nail in it which was causing a small leak. Plugged, in and out and back on the road in less than 30 minutes! Great customer service!

Tire Choice on 1200 Manhattan Blvd in Harvey, LA was awesome! I got to the business earlier a…read morelittle earlier than opening hours, the doors were unlocked, and they were happy to take me as soon as possible! The store manager and workers were very kind. Not only this, but the service was also very quick! Lastly, the price was very reasonable. Thank you again!

Been there twice this week…read more I had front wheel and tire stolen off my vehicle and got a wheel from pull a part. They were able to mount new tire I purchased through them on a Saturday early in the morning with no wait, they had great attention and great customer service. Thanks to Shane and his crew they were happy to help me with a smile. The wheel didn't fit my car so I had to order the correct wheel for my car. I took the new wheel back and explained I purchased the tire last Saturday and Shane helped me. At first they said they could do it first thing in the morning. Then once the mechanic saw I just wanted to switch tire to other rim, he could do that right the. No problem. 15 minutes later I was finished thanks I didn't get there names but Sept 12th 2023 at 2pm this crew was amazing and had the best attitude, you have earned a loyal customer and word of mouth advertising for life. Thanks Also They offered each time to let them unload and load my wheels and tires. Probably safer but it was a great to have them offer.

Needed a part that wasn't in shop and my car was out of windshield wiper fluid. Matt gathered the…read moreinfo to find the part and personally filled my wiper reservoir. Matt always goes out of his way to make sure his customers are happy. His dedication is aspiring and much appreciated. I'll always trust my vehicle with Tire Choice. Judy Thorn

This is a well stocked hardware store. The customer service was great…read more We were visiting our Aunt in Belle Chasse over the 4th. She needed 4' lightbulbs and a furnace filter and a couple other little things. We spent a long time just looking around at all the inventory. Great grill section. Lots of tools and such. Seafood boiling pots. Basically alittle bit of everything. We'll definitely be back the next time we're in town.

I can't really say enough about this place. It's so much better than your average big box hardware…read morestore. From the moment you walk in, you'll find someone ready and waiting to help you, whether it's just simply pointing you to the location of the inventory you need or if it's something more complex that requires some problem solving from a more experienced hand. And now that Jeanfreau's has switched over to being affiliated with Ace, I think things have gotten even better with expanded inventory and new layout. Last week, a young lady there really helped me save big $$$ on a repair for my compressor. The line between the tank and the pump was compromised by a blown gasket. I found a company online selling what they claimed was the repair kit for the problem, but in total would cost well over $50. I brought the piece in and this young lady helped me find two O rings that would fit the piece - the total was not even $1. You won't find this type of help at the big box stores.