They installed the wrong hitch on my GMC Acadia that stuck out too far not allowing the bumper…read morecover to be put back on. They claimed that was how the after market hitch was however, I had to Chevy traverse which is basically the same car one was a factory hitch and the bumper cover fit. The other was a aftermarket hitch I bought from Pep Boys. They refused to admit it was the wrong hitch refuse to remove it also refuse to give me anything off for installing the correct hitch. I wasn't happy with the whole experience. They took from 9am to 1pm to install it. Effectively wasted my whole day.

It was great. I was only dropping off a car transport trailer after receiving bad service at…read moreanother location so the bar was low. They saw what needed to be done and proceeded.

Went to get a brake tag, waited a few minutes, service was quick and I was out of there within 10…read moreminutes.

I wish to give this guy that works for Break tag service 0 . he was very rude with me. I parked my…read morecar because I did not see any stop sign. I knocked on the door and opened it. he looks at me like I did something wrong. I said: do you do break tag ? . he said yes . I asked should I be at the window? I couldnt hear him very well. I went outside and wait for instructions. said: Should I park here ? he said: THIS IS AN INSPECTION PLACE!!! I said: I know. I got in my car and left. he was very angry . NEVER AGAIN

On a recent visit to New Orleans, we found ourselves helping to build a small container garden at…read morethe last minute on a Sunday morning. Where to go? Home Depot! Alicia was so helpful. Even though she does not have a green thumb, she was so kind and so knowledgeable as we filled our platform truck cart with raised planters, potting soil and envelopes filled with seeds. Hopefully in 60-70 days the garden will be filled with cucumbers, peppers and tomatoes. While we were there, we also picked up logs and fire starters for a fire pit. S'mores anyone??

The best time to go to this Home Depot is early in the morning when you have more associates…read moreavailable to answer questions. Better knowledgeable on the items that you may need. I was able to find the correct sanding pads I needed thanks to the associate. They also had a value pack at a very affordable They had a variety of sanding pads that I was able to use and the associate was very knowledgeable about the particular grain needed and finished I was looking for for my particular sander. This Home depot's usually stocked in the morning. So once again the best time to go is in the morning. My transaction was smooth. They have self-checkout and I don't recommend going as far as convenience and associate knowledge

This is a well stocked hardware store. The customer service was great…read more We were visiting our Aunt in Belle Chasse over the 4th. She needed 4' lightbulbs and a furnace filter and a couple other little things. We spent a long time just looking around at all the inventory. Great grill section. Lots of tools and such. Seafood boiling pots. Basically alittle bit of everything. We'll definitely be back the next time we're in town.

I can't really say enough about this place. It's so much better than your average big box hardware…read morestore. From the moment you walk in, you'll find someone ready and waiting to help you, whether it's just simply pointing you to the location of the inventory you need or if it's something more complex that requires some problem solving from a more experienced hand. And now that Jeanfreau's has switched over to being affiliated with Ace, I think things have gotten even better with expanded inventory and new layout. Last week, a young lady there really helped me save big $$$ on a repair for my compressor. The line between the tank and the pump was compromised by a blown gasket. I found a company online selling what they claimed was the repair kit for the problem, but in total would cost well over $50. I brought the piece in and this young lady helped me find two O rings that would fit the piece - the total was not even $1. You won't find this type of help at the big box stores.

Searched the entire westbank for a fitting to finish my brake setup…read more The staff was helpful, informative and fast. Will always get my business.

Always helpful and knowledgeable staff. They carry odd things that isn't available at Home Depot…read moreand Lowe's and always much easier to find what you need here.

Nice neighborhood hardware store with a good selection. Friendly and helpful employees…read more They had most of the things I needed and they are right in the quarter, so they have the location going for them also. I like supporting smaller, local businesses. Thanks, Mary!

It started off great! I had a nice young man who helped me find what I needed. Before making the…read morepurchase I asked the cashier if he could check to see if I had any coupons available. He's said no. After making the purchase and leaving the store. I decided to check the acehardware.com website to see if I saw any coupons. I discovered I do have a coupon available I was so excited to go back to the store in order to redeem the coupon. when I got back to the store the cashier said I could only redeem the coupon doing the purchase. I just made the purchase two minutes prior. After contacting Ace Hardware customer service, I was told the cashier should have returned the items and allowed me to repurchase the items using the coupon. He said there was nothing he could do to help me. His demeanor was very unpleasant!

Stopped here to renew my brake tag. Small place, pretty sure it's mom-and-pop run. The couple who…read morehelped me - the owners? - were an older couple, both very sweet. I had one of those brake tags that tried to fall off my windshield, so I practically laminated that sucker onto my windshield with tape, but the gentleman who had to remove it did so with good humor. So overall it was a pretty brief encounter, but a positive one.

They don't have fixed/regular hours. You never know when they might be open. Still dreading going…read morein.... I don't want to pay exchange prices when I own a tank, but this place is close. Oh well, its shortly after 5 and they are already closed. I guess I'll go elsewhere tomorrow.

Soooooo having to move the very last bit of my things for my house renovations; I opted to go West…read moreinstead of East for my Uhaul needs. Wellllllllll this was a very wise decision as my Uhauling & customer service needs were met & with exceeded. For a Sunday morning, two people working; I was impressed. Despite a line that had formed, processing was efficient, swift & 100% satisfactory. Jidé was excellent in her service, customer handling time, disposition. I found her communication to be stellar & truly 'top-notch'. Reserving the vehicle was a breeze. A few clicks of the mouse button & my reservation was made & I was on the road to moving success. Email confirmation here; email confirmation there & I was done. Express check-in, as offered once the reservation is made, was also convenient. Once at the counter I simply provided my confirmation number, verified some info, made my payment, did a walk thru to inspect the vehicle for damages & other items & I was done. Upon my return, checking in was just a swift. I loved this Uhauling experience as it embodied the full monty of what EXCELLENT CUSTOMER SERVICE is supposed to be.

I've seen the poor reviews, but they apparently are under new management. Mrs. Sandra and Mrs…read more Renee were as polite, informative, and helpful as could be. This shop is clean and organized with moving supplies. I had a very easy return of my rental. So, please disregard the previous years disgruntled customers. Although it may have been accurate info then, it certainly isn't now!

It's Moving Day. Again…read more Three kids. Moving to three cities. Across the country. In one month. Boxes. Boxes....and more boxes. Moving furniture, appliances and boxes filled with memories from New Orleans to Baton Rouge and Houston. Overall a very good experience at this U-Haul at Tulane. Reserved a trailer and pads. They were so helpful, but forgot the pads. We called to let them know. They added that to our rental agreement. Not sure of the drop off location. The one they assigned to us in Houston was actually a thirty minute drive from our home, so we asked them to leave the return address blank when we rented the trailer (which they did). No issues until the return. They gave us a hard time about the missing pads and the drop off location. Wanted to charge us extra, even though we paid for services that we did not receive. Sorted it out, sort of, eventually. Still, a good experience moving from point A to B to C.

Will never use this location again. TLDR: always use the app, and give yourself at least 30 mins…read moreextra to do it, because it doesn't work. 2nd update: it took me about 12 calls and over a week to get my refund approved. Looking back, it appears that they took the equipment off the truck and then officially checked in my truck as "returned" over 4 hours after I actually returned it. When speaking with corporate customer service, they advised the only way to avoid this and to cover my *** is to use self-check in and out on their nonworking website. According to uhaul themselves, their employees can't be trusted. Awesome. They charged me $168 today for "missing equipment" but will not refund me today because the manager is out. They let you submit photos of the truck before you take it out but not when you get back. They won't do a walkthrough with you to confirm equipment return so there's no way to prove that you returned the equipment. I feel like someone is trying to steal from me. Hopefully I get my refund tomorrow as promised. UPDATE: did not get a refund because whoever I talked to yesterday lied when they said a manager would be in today, because apparently managers do not come in on Sundays. So I have to call again for Ms. Shay tomorrow, because nobody left a note, they just blew me off. The guy who stands around with the hat on not behind the counter is angry all the time for no reason. He expects you to know how everything works without anybody telling you. I waited in line at the counter to check in because the Uhaul app doesn't work. DO NOT attempt to rent a truck outside of office hours, it will not work. First, the app couldn't find my reservation. Then when it did, it wouldn't load the next page. Then, when it did, it wouldn't let me access my phones camera to take the required photos. When I got to the counter the lady gently reminded me, you know you can check in on the app right? No ma'am, I cannot. There weren't enough staff earlier in the morning so there was a bit of a line and when we got to the counter they were trying to help 3 people at once instead of just focusing on who ever was at the counter and it wasn't working out great. I don't recommend you rent here, but If you rent from here, please allot 30 minutes for pickup.