Less than 48 hours returning from our month-long trip to Asia, I ended up spraining my ankle from a…read morefall off a sidewalk ledge onto uneven street pavement. The feeling was all too familiar as I had sprained my ankle over a decade ago on NYE. For the first few days I figured I would be fine and tough it out on my own. I eventually came to Endeavor Health/NorthShore hospital in Skokie and visited their Ortho Immediate Care unit. I wanted to make sure it was just a sprain and nothing more. I arrived as a walk-in on a weeknight sans appointment and met with Dr. McCracken soon after checking in. He ordered an x-ray and within minutes after the x-ray, he was able to read and go over the results with me. Thankfully he found no visible breaks in bone, wrote up a doctors note for work and placed me on an ankle brace for a couple of weeks until my ankle fully healed. It's been a month since my injury and I'm happy to report that I am near to full function! I'm able to walk with no issue and have made progress. I've started to go back to the gym with the hopes that in a few weeks I'll be run ready. I'm so glad the Endeavor Health/NorthShore Immediate Care Ortho facility saw me during a weeknight. There's not many Ortho Immediate Care facilities I'm aware of and with this location less than 20 minutes away, this was super convenient.

Everyone in the cardiopulmonary/respiratory dept. is great! they are kind, professional…read moreindividuals, delivering exceptional and quality care.

I have been seeing Dr Sheynin for about 14 years, he has always been a great listener and he is…read morethorough, engaging, and not always about pills.

I booked an appointment to see Vadim M. Edelstein, MD and made it clear that texting me was…read moreinappropriate and that I didn't want my information accessible on line. I received a text the day before from the office. I called to remind them that when I booked the appointment I had made it known that I didn't want to be texted so they texted me again. I showed up for my appointment and wanted to make sure that it would not happen again and the woman behind the desk was rude to me and only cared about getting my insurance card and driver's license. I did not want to proceed without first straightening out the texting issue and other privacy concerns. I had brought a list of 5 concerns about privacy to go over with the doctor first and this pissed her off even more. Then she wanted my insurance card and driver's license. I had a really bad feeling at this point and let her know I was not comfortable with the way things were going and I was leaving and not coming back and left. As I was driving home Dr. Edelstein called me to tell me off and to tell me to find another doctor. He was not smart enough to understand that when I said I was leaving and not coming back that I had already permanently ended things with his office. A little advice for the Doctor and his office - treat the person who is paying you with respect and put up with things like a no texting rule or plan to go out of business.

I am very appreciate all workers NorthShore Physical Therapy…read more They are always friendly, carefully and professional workers. I wish all workers healthy, happiness and all dreams come true, Good luck. Gennady

The clinic is close to my home and everyone is nice enough especially if you speak Russian (I…read moredon't) but they must be extremely disorganized because I never wait less than an hour to be seen. Even if I call ahead I end up waiting longer than reasonable. I use it for small issues, not overly impressed by the medical staff.

Bad Place, Horrible Clinic's Staff. Horrible Clinic, Rude Clinical Staff…read more Dr. Lev Elterman, MD Clinic Located in Skokie IL - Very Rude Staff, Arrogant Staff. My experience at the clinic was bad experience in the "Elterman Center for Women's and Men's Health, Skokie, IL" Very Rude Staff, Horrible Staff at the "Elterman Center for Women's and Men's Health, Skokie, IL" as I went to inquire with the receptionist, and although they had no clients waiting at the receptionist desk, I was made to wait excess of 45 minutes to simply talk with the receptionist. Ella who claimed to be the Manager of the Clinic, was Very Rude and Was Not Professional at At All!!(not sure about the receptionist's name spelling). The Skokie IL Clinic Manager (or so she claimed to be the manager), told me: "There are many Urologists around and go find another Urologist!!!!". This encounter took place at the "Elterman Center for Women's and Men's Health, Skokie, IL". Apparently, the Staff at the clinic "Elterman Center for Women's and Men's Health, Skokie, IL" does not really care about their clients as they feel they have enough customer/patient flow to feel they do not need to maintain positive relationship with their customers or patients. I do not recommend the "Elterman Center for Women's and Men's Health, Skokie, IL". The clinic is clouded with patients at the front. I am not sure this is within the "Health Code" for occupancy limits.

This is so easy to get your covid tests, I use this place anytime I have a big gathering with…read morefriends. Some may think that's excessive but because it's so easy to get a test here (it usually takes less than a minute) and it doesn't cost me anything my insurance (Aetna previously and Anthem now) covers an unlimited amount of tests. It takes less than a minute, I never have to make an appointment (walk-in), if there is a line it takes at most 5 mins. There's plenty of parking there so it's not hard to drive over. All you have to do is register online once and they'll add your report in the portal.

This place is a sham. Plus they leave your personal information laying out for anyone to see and…read morelook at. Avoid this place at all cost. They scam you into contracts and then turn you over to collections. I'm calling the local TV stations on this place. It's needs to be shut down

I went here looking to get some tests done and see what my levels were. I walked in and they're was…read morenobody at the desk. There was also a file left open with someone's drivers license been up to a full page just laying out for the world to see! The young man working the front desk, who wasn't wearing a mask, came out and asked for my DL. I told him that he couldn't make a copy of it and pointed to the personal information that he left out and he told me that they couldn't see me. I promptly turned around and left. Don't go here! Who knows what they do with your personal information or who has access to it at this point.

I highly recommend treatment from this caring Doctor and his team! If I could give him 10 stars, I…read morewould

I came from a gynecological oncology office where communication and education were not a priority…read more I felt like I was on an assembly line and any time I asked a question, I felt like a nuisance. I decided to go to the Block Center after I had a bad experience with my first round of chemo and no one from my previous office called me back for days to tell me the new plan. I was afraid and overwhelmed. When I contacted the Block Center, I spoke with my patient advocate, Sherry, daily for the first week while we were getting my appointments scheduled. She was right there for any questions I had. When it came to my insurance questions, Jenny Sue was on it. They never once missed a call and left me hanging and confused. When I got to speak with the doctors and dietician, they laid out a wonderful comprehensive plan for my care. It was tailored to me and full of little details so I didn't have to hunt for them on my own. Whereas my previous oncologist sent me home with no information, the Block Center sent me a packet of over 100 pages to make chemo treatments the most effective. Dr. Nimmagadda, the oncologist, was thorough and asked details such as, "Were you interested in egg harvesting?" and "Would you like to try a cold cap to potentially save your hair?" Danielle, the dietician took the time to explain the reasoning behind certain dietary changes. Penny Block encouraged me and made me feel as if I might not only live through this but thrive. Due to covid, the appointments were virtual until I began treatment and no one was allowed in with me. Some people might not like that. I am grateful for it. Once I started treatment, though, I worried that I might have a reaction while no one was with me. My nurse, Julie, sensed my fears and pulled up a chair to chat with me while I started the drip until she knew I was okay. I knew that if there was a reaction she was right there. It meant more to me that she'll probably ever know. This weekend, I had a local lab send my results which I was unsure about. It's a holiday, and I felt stupid calling the doctor on-call because I would have been brushed off by my previous doctor. However, Dr. Block called me back and assured me that it was okay that I had called. He chatted with me about the results like I was a family member. Each and every person at this clinic has treated me like a human being- with dignity and respect. I don't know what will happen to me as far as my treatment or prognosis. It can be really scary, but I honestly feel as if I have a whole team of people who legitimately care and want me to get better. I would recommend the Block Center to anyone. I can't even express my gratitude to them.

TBF Diagnostic offers various types of testing (blood, PCR/rapid antigen, drug screening, etc.) and…read morefingerprinting services - this seems to be independently -owned and -operated. Since this place was listed as an approved site, I made an appointment online with ease through my agency. Since I'm always an early bird, I got there at a much considerable time before my appointment; however, there were a couple of parties ahead of me that seemed to have been waiting for a while, actually going past their actual confirmed times. Later, we found out that the owner/employee sent an email or a message that the place was going to be closed until 12:30 PM, and that there was going to be a delay, but some of the individuals didn't receive it and/or did not check their phones. Honestly, I thought it was pretty unfair for those of us who actually had confirmed appointments but wasn't affected by the closure/delay was not prioritized and seen first; the ones who were contacted that had the earlier time slots were handled instead, causing another ripple of delay (again). Fortunately, the process was quick and efficient, all completed under a minute. Staff was friendly and apologized to everyone for the lateness. The place is not well-ventilated and extremely stuffy; there is a fan, but it'd be nice if there was an AC unit or something. It is tight quarters, so about 2 can be at the counter (for fingerprints), while the rest forms a line through the mini hallway. The place does accept walks-ins; however, the number posted on the entry door was not answered and went to voicemail. Note that the business is on the 2nd floor, and I didn't see any elevators on site. There's an entrance between an Asian eatery and an eyecare clinic. Plenty of 2-hour free street parking around the area. +appointment times not adhered to +may experience some delay(s) +friendly service +2nd floor, located between an Asian eatery and an eyecare business +street parking available

Poor customer service. I made an appointment for blood draw for specific time and still had to wait…read more20 minutes only to find out the specialist won't be there for another hour, hour and a half. Then she called and announced she will be another two hours late. It is absolute lack of respect for someone's time and there is no amount of marketing that will help with such a bad customer service approach. I advise take you business elsewhere.

I would rate this location much lower due to the lab hours being extremely unreliable, but my…read moreprimary care doctor works here so I have to rate her 5 stars! Often, parients are forced to choose between a provider with good bedside manner or a knowledgeable provider. I don't have to make that choice because Dr, Krishnan is both. She shows she cares for her patients by looking at them when they speak instead of burying her face in the computer. She has the bravery to be honest when she doesn't have an answer and a referral is the best option. She is incredible and rare.

I just wanted to come in and do some lab testing, nothing more nothing less. I called earlier the…read moreexact same location asking about time schedule for the lab department. Over the phone they said lunch was from 1pm-2pm. once I got there (around 11am) I was misinformed about their only lab tech by a male rep stating how she was going out for lunch and their sign said "Lab Closed from ~ to 2:30pm". I said ok and that I will come back. Something did not suit right so I came back about 20-30 mins later to further ask questions because at first it just did not make sense. I walked in again and asked to clarifiy about the time, seeing that there were patients on the lab testing side of the building. I stated to the male rep about how confused I was about the lunch time. All of the sudden the same male rep stated how the only lab tech was still with patients. I stated ok and how he should have said that instead, because he made it seem like the lab tech had a long lunch break. He then proceeded to state how it is "not his job" to tell me that and how it is "not his fault" that I misinterpreted the conversation. The staff at the front desk looked at me as if I was about to start problems when he was the one speaking to me like I was an idiot in the first place. I felt insecure at that very moment just for coming back and asking a question for clarification. Usually the place has clear understanding, but recently they have been giving me a hard time with timing specifically. The male rep also stated how the people over the phone "do not know what is going on over here" when I specifically called the location number. This isn't acceptable especially towards patients who have a hard time/anxiety about asking questions regarding to their health. This man did not make things easier and has made me feel like a burden towards the staff. Hope this comes through respectfully.

J.P. GALLAGHER CEO of Northshore should be fired immediately - what the hell is the point of…read moreemergency room - get this moron fired Piece of crap hospital - Went to emergency room for chest pain - waited over 3 and a half hours - wtf is the point of en emergency room? All the staff is rude and don't give a crap - but don't worry CEO probably making millions Absolute garbage - I asked the front desk about the wait time and they actually said - well if you want to go to a different hospital - are kidding g serious? After waiting over 3 hours this is their response

Kicked out and threatened with jail time upon visiting for blood work!!!!…read more Not only is the immediate care center title misleading for it is not immediate but it also does not employ people who care - at least at the front desk My wife was trying to get her blood tested so she showed up and was told she was too late she had to come in before 5pm So she went the next day at 4:25 pm. She checked in and was told we aren't taking anymore patients today. My wife protested, I was here yesterday and told to come in before 5pm We can't see you today Can I speak to the supervisor? No I am calling security - was the response ! Then a middle aged lady at the counter said she was waiting for an hour and she was asking about her wait and they were getting security to throw her out too. Security came and said if we don't leave they would have the police throw us in jail for trespassing. We are patients!!!?? How are we trespassing??? The supervisors name and phone number were written on a yellow posted tit note was given to Both women being tossed ... When my wife tried to call she got voice mail. Some etheric supervisor in the system who can't be reached it seems! Not surprising! Is our healthcare system so bankrupt that it is willing to take our money but no longer provide basic customer service? Nor care? Is it because my wife is a minority she was treated this way? The other lady was white... so who is to say. I advise all customers looking for compassionate care and any semblance of customer service and respect to avoid this location like the plague! Unless you want to be threatened with arrest for trespassing !!!! -5 stars

Old Orchard Medical Group is an old-school internal medicine practice in the best way possible. No…read moregimmicks, no fluff--just excellent, straightforward care from doctors who know what they're doing and actually listen. Their approach to medicine is refreshingly direct and grounded. You get in, get taken care of, and walk out feeling like your health actually matters--not like you've just been upsold a wellness package. The office runs efficiently, and you don't feel like just another chart in a system. Our family has had three generations go to Old Orchard, and we wouldn't trust anyone else.

I really like my doctor. Liked him especially when he was with North Shore. The were lots of perks…read morethat came with that group. For example, quick online results. Since my doctor signed onto Orchard medical group, I've been sent a handful of letters all telling me that I need to start paying $100 annually to cover, "administrative costs." here's what it doesn't cover: quick, online results; speedy responses for phone calls; efficient, timely communication with pharmacies; means of getting hold of the group other than direct phone calls. Sounds like I'm paying $100 out-of-pocket to get worse service. Needless to say, I gladly let them let go with me at the end of the year. Love my doctor, but there are lots and lots of groups that don't charge administrative costs for bad administrative services. As a matter fact, most places offer much better administrative service for nothing.