They were able to create and deliver a beautiful, huge arrangement for me. I am so pleased, I…read morecalled them to say thank you for a wonderful experience. I will use them for all my flower and sweets needs in the future. Susan M

I spent hours online looking at different sites, deciding on the floral arrangement I wanted for my…read moreparents. I chose Teleflora for the beautiful arrangement that had my mothers favorite color scheme with greens, dark pinks, and purples and a beautiful blue and white croc ware style vase. There were other vases to chose from, I paid extra for that one. I understood that there may be some substitutions based on available products to meet what was available. I didn't think that would apply to the vase I paid extra for. I didn't think colors outside of the scheme would be added, like yellow, which I purposefully avoided because my mother doesn't like yellow. I didn't think that would mean replacing most of the flowers and removing the elements that made it unique. What was ordered does not resemble what was ordered in any way. The order should've been rejected or I should've been contacted. I was very emotional when I saw it because it just didn't resemble the special sentiment I intended. 2 stars because it was delivered on time and the flowers are healthy.

Having struck out with a couple florists in the Greater Salem area while looking for an autumny…read moreanniversary bouquet, I stumbled across A&A Floral. Explaining what I was envisioning for a Monday pickup, the owner said she could put together something very nice with the autumn colors I was seeking. I picked it up today and was extremely happy. And best of all, my wife of 46 years loved them. I'm happy I found A&A Floral.

I ordered an arrangement for the first time from A&A Floral for my niece's first baby, and it was…read moreabsolutely beautiful! They recommended selecting from their baby arrangements on their website. The flowers were fresh, vibrant, and arranged perfectly. The customer service was excellent; friendly, helpful, and attentive. Delivery was prompt and seamless. Highly recommend this florist for any special occasion!

This bouquet was absolutely beautiful. It featured delicate light pink roses, white peonies,…read morestunning deep pink lilies, snapdragons, and white and pink lisianthus. The greenery was equally impressive, with small eucalyptus fronds and elegant deep green bamboo adding wonderful texture and depth. The arrangement captured Pat's spirit and essence perfectly. I was able to place my order over the phone, and the gentleman who assisted me was exceptional. He took the time to listen to my needs, discuss the details with me, and ensure everything was exactly as I envisioned. After delivering the arrangement, he even left me a message to let me know everything had been taken care of. The entire experience was thoughtful, professional, and greatly appreciated.

Nui, Dan, and the team are just a delight to work with. Nui is incredibly talented, creative, and…read morehis work is absolutely amazing. I decided to work with a florist pretty late in the wedding planning game, but Nui took me on without hesitation, and went back and forth with me many times to craft the perfect florals for my wedding. On the day of, Nui and Dan delivered the flowers in excellent condition, and went above and beyond! The ceremony florals were spectacular! Everything was so beautiful- guests commented on the flowers the entire day! Working with Nui and Dan was a wonderful experience- I would recommend them to any bride looking for amazing flowers, whatever their budget. Nui completely exceeded my every expectation.

Always impressed! What a great mother daughter team! They constantly amazed me of their talent in…read morefloral arrangements for every event, every occasion. Most recently it was a 60th birthday party. The flowers were so beautiful and appropriate for an Autumn event. The cost/value is always the best in this area. Delivery was on time. They will always be my first and only choice

These are the nicest ladies who create the most beautiful flower arrangements imaginable! For very…read morereasonable prices. Flowers are fresh and last a long time: could not recommend more highly!

I stopped in here for the first time yesterday. I told the woman behind the counter that I was…read moregetting ready to host a bbq and wanted some fresh flowers for a centerpiece. She asked if a garden-style arrangement would be appropriate and what I wanted to spend. Five minutes and $30 later, I left with a giant bouquet of the most beautiful fresh flowers. I was actually able to separate it into 3 smaller bouquets when I got home, and received many compliments on them from my guests. I would definitely recommend this place, and plan to come back again!

My husband was going to order flowers from here for my birthday, but decided not to after the…read moreemployee there was INCREDIBLY rude. He had called the woman working, and got put on hold. Because she only put the phone down, he could hear everything she was saying. She started talking and he thought it was to him so he began telling her what he wanted to purchase, and she responded with "excuse me all I said was hold." Then she proceeded to keep on talking to her coworkers and other customers, and he could hear her in the background keep saying" I don't think being asked to be put on hold is that much to ask for", in a very snarky tone. It seemed as though she was unaware he could hear everything the whole time. After about 20 minutes of listening to her talking to everyone but him and still being on hold, she then hung up! So my husband called back about 6 times, but they kept either hanging up or ending it without answering some how. VERY rude. My advice? Take your business elsewhere because there are plenty of other good flowers stores in the area.

My daughter purchased an arrangement for my grandaughters first day of work. She purchased the…read moreHappy Thoughts Colorful Bouquet which had a Cube Vase, Foliage: Variegated Pittosporum, Galax Leaves, Bicolored Yelloworange Rose, Hot Pink Gerbera, Pink Tulips, Limegreen Novelty Button Poms, Pink Miniature Spray Roses, Orange Mini Carnations, Limegreen Fuji Mum, Lavender Waxflowers, Limegreen Tulle, Orange Polka Dotted Ribbon, Hot Pink Satin Ribbon, Hot Pink Decorative Aluminum. My granddaughter received a vase full of daisies and wildflowers that could have been picked in a field. They did call my daughter and stated they did not have all the flowers for the arrangement, but to replace roses, gerbera, and tulips with daisies and wildflowers was absolutely unacceptable. Please see the photos. We will NEVER use this florist again and will absolutely tell all our family and friends the same. BUYER BEWARE

My daughter started a new job and our family decided to purchase an arrangement for her desk. What…read moreI purchased was a beautiful glass box base filled with roses, a deep pink sunflower, green Pom poms, an orange polka dot ribbon, etc. it was absolutely gorgeous. I received a call from Sara stating she didn't have all the flowers as pictured and unfortunately I told her I trusted her decision replacing them. What my daughter actually received was a vase full of wild flowers that could be picked in a field on the side of the road. We are absolutely devastated that she did not get an arrangement even close to what we picked out. Live and learn. I decided to try a new florist instead of our families favorite florist in Athol. Please look at the pictures. You can clearly see that what I purchased is a much more beautiful arrangement than what my daughter received. Unhappy customer, Julie Marynok

Charlie was amazing. Start to finish for my wedding process, she was quick to respond, gave…read moreWONDERFUL suggestions, and took any stress out of this process she could for me. I cannot say enough positive things about this florist. Every guest at my wedding said how beautiful the flowers were. Every detail was perfect.

We hired Bloom for our wedding this past August and could not be happier with how our flowers…read moreturned out! Marta was very hands on during planning, coming out to see our venue and meeting with us several times to make sure everything was perfect and it was! From the ceremony to the reception, the flowers were beautiful. Thank you, Marta for bringing our vision to life!