This is a shout out to Doug. I had what I thought was a potential fire problem with an electrical…read moreline and box at the back corner of my yard. I had three companies come out and I explained my concern and asked each what needed to be done. They were all eager to get the job and gave me bids. I thought I would try one more company and happened to call Doug. He arrived and once again I explained my concern. He looked at the tree and told me there was no need to do anything to the tree. I was very surprised. He had made a trip to see the job, told me it didn't need to be done and took the time to explain why there was no fire hazard. I then spoke to the electric company that confirmed what he had said. He was only one who was honest and told me I didn't need his service. How refreshing! Honestly means a lot to me. He will be getting all my business in the future and I will pass my experience on to my friends. Thanks Doug!

My neighbor hired Doug's tree service in August 2023 to remove a large tree. Doug asked for access…read moreinto my driveway with a bucket truck because power lines on neighbor's side blocked their driveway. I gave access, however, restricted where they could park the truck, as my yard/driveway is very small. A short while later, I checked on my front yard and found that they disregarded my instructions on where I agreed the truck could go, and they then had mechanical issues. The truck blew a hydraulic line which caused A LOT of fluid to pour onto my drive and stones/yard. I realize accidents happen, and told the employees of Doug's tree this and said make sure to clean up the mess you made. They used absorbent and degreaser for several hours to try to clean. The truck was moved onto the street and continued to drain hydraulic fluid as they worked on the truck for a lot of the day. At one point, the workers gave up cleaning and told me they got 80% of the oil out of my driveway/stones. I reminded the workers cleaning up the mess that they needed to clean up the mess in the street too. At the end of the day, 5pm, when everyone left, I observed that they got maybe 40-50% of the oil out of my driveway and did not do anything for the mess on the street in front. Very unprofessional. Next day, I contacted the neighbor who hired Doug's and he called Doug and got the response that they had done all they could do to clean up the mess. My thought was "no good deed goes unpunished"- I allowed the tree service and my neighbor to access the tree from my yard, so their jobs could be possible/easier. It reminds me to not pay for hired work in full before a job is completed, get more than one bid (even if it is a good price) and find a company that will take responsibility for their actions. Doug's Tree service is not a company I would consider in the future.

When I booked the appointment I thought I was luck to find someone to come out the next day to trim…read moreour tree. This has been a nightmare instead. He said he would call with an estimate after his guys looked at it, but left out the part where I had to take off work and be there or they would leave refusing to ever come back. I apologized multiple times, explain that I didn't understand and assumed when he said "call" that I wasn't needed. The last time I apologized while speaking to him he simply said "it doesn't matter." To which I had to agree because I would never use someone who is both disorganized and rude. Sir, I do not need someone to belittle me and insult me. You say that you "can't run a business this way" (referring to wasting time on calls), and I agree. You do not know how run a business.

The folks at Tucker are true professionals. They come by do the work fast and efficiently and are…read morevery kind to older people. Very pleased with their services, anxious to talk to them about tree trimming and snow removal.

3rd Time Repeat Customer Once again, Bytendorp Landscaping…read morehas exceeded my expectations. They continue to bring a high-level of service to each garden project from help/advice to scheduling and executing the plan. I highly recommend them for all of your garden projects. Sarah D

We used Bytendorp Landscaping to replace our watering system from sprinklers to drip irrigation. It…read morewas a big job that involved working in and around existing trees, bushes, and different elevations throughout the yard. They did a terrific job. Their work was professional and well executed. They communicated with us frequently, keeping us informed of their progress and any obstacles along the way. We were impressed by how well they worked as a team in completing the project on time and on budget. We were happy to have a watering system that saved us money and was maintenance free throughout the summer. We also used Bytendorp for their landscaping services. We had them dig up our lawn and replace it with drought-resistant plants. We appreciated their suggestions on the best plants to use and recommended color arrangements. They did the actual planting, and the result has been beautiful, with minimal follow-up care. We highly recommend Bytendorp. Michele S.

After being a loyal customer to Turf Plus for several years and happy with their service, I am now…read morevery disappointed in the way that this company operates. Approximately 3 months ago, Turf Plus was aerating my neighbors lawn and hit our fence with their machine. In turn causing damage to our fence that needed repair. I called Turf Plus immediately after it happened, and came to an agreement on the cost of repairs for the fence. Turf Plus shortly after sent us a check for $100 and we repaired our fence, after all accidents happen. Last week I scheduled an appointment with them to service our lawn. Told them what times I would be available and scheduled it for the following Friday. Friday morning, I called and spoke with the receptionist before the technicians left and told her that I needed them to come in the morning instead of before 1 PM or after 4 PM. She told me that it was fine, that she would have the technician call me. The technician called me a half an hour later, to tell me she would be coming to service the lawn between 5-7 PM. I told her that the time would not work, that no one would be home. She then asked me to leave my fence open, so she could still come. I explained it was not possible with our dogs and that we would not be returning soon enough for them to be let back outside. She then stated that I needed to reschedule for the following week, I told her that I couldn't because I will be having a baby. She told me to call the receptionist and see if I could be rescheduled. I called the receptionist and explained the situation to her. She told me she would call me back. Shortly after, I received a text message, not a call back. The message stated, "Hi Mrs. Shepherd this is Dana the manager with Turf Plus. I'm sorry we're unable to please you. Please find another company to service your lawn." I was shocked! They didn't even try to reschedule me! I called the receptionist back, Dana answered the phone. I asked him if he thought is was appropriate to send me a text, he stated that it seemed like I was unhappy. I explained to him the several conversations that I had, had with the other employees earlier, which he was unaware of. That I would have preferred to have been rescheduled, to which he replied that I couldn't the following week. I agreed and told him I was having a baby, but that I wasn't going to be in the hospital for forever. He then stated that they weren't making any money on our business, because he paid us for our fence they had damaged a few months back. I told him, that their technician breaking our fence had nothing to do with me, that we were still continuing to do business with them, and the amount that they paid us was their offer, not mine! Anyway, needless to say, we are no longer doing business with them. Unfortunate that it is poorly managed and due to improper communication between their staff. They have lost a loyal customer, who has referred many people to them.

This is my second year using turf plus last year was great this year my first application is crappy…read moreand my backyard looks striped because they missed sections. I paid for the full year and paid for my yard to be aerated and they totally forgot to do it and when I called they just said they were done for the year and would mail me a refund for the aeration. I paid $450 in January to have my yard taken care of and it's only April and I'm already disappointed To my neighbors that I referred I'm very sorry I hope you don't get the same experience. Update 8/16 I now have Billbug on my front lawn. SERIOUSLY? I have Turf Plus come and service my lawn so I don't have this problem...