I gave them 4 stars because I didn't buy a mattress yet and I'm not reviewing any product. The…read morecustomer service was great. I was immediately greeted. Dawn was very friendly and knowledgeable about the mattresses and other items they had. She asked me all about how I slept and what I was looking for in a good nights sleep. They had a large variety of mattresses out and invited me to try any of them out. I will probably wait for President's Day holiday to make a purchase, but she asked for my phone number and email to notify about any future sale. Nice people, nice, clean store, good prices, and good service.

Ernesto was very friendly and helpful when we went to get a new mattress. He was always happy to…read moreanswer any questions we had in the process and was always truthful. Great service here!

I stopped by looking for a Tempur-Pedic Contour Pillow. I bought one in that store a few years ago…read more The gentleman in the store said their company does not carry those pillows anymore. He suggested going to Amazon to purchase the pillow. I checked Amazon and they sell the pillow I am looking for. Many thanks to the gentleman at Bedzzz Express for directing me to where I can purchase the pillow.

As we entered the store, we were greeted by a friendly staff member who was following mask and…read moredistancing precautions. This was a not a "pushy" salesman at all, and allowed us to try as many mattresses as we wanted. With each one, he explained the differences of each. We did in fact select the right one Scheduling delivery was easy and was worked around our time factors. The men who delivered the mattress were friendly and very careful while carrying the item through our house. I definitely recommend Bedzzz Express to others! If we need another mattresses in the future, we will shop here first!!

Jerry Davis was an absolute please to work with. We are so excited to sleep in our new Mattress!read more

Jeri was a great help, he sorted us a box spring and we were on our way! Great serviceread more

I stopped in here with my parents to peruse all the boujee mattresses all the while thinking I'd…read morenever be able to afford anything of such luxury. That's when I met Chris. Chris was an excellent salesman. Courteous, kind, patient, and very knowledgeable. He was not pushy in regards to me making a purchase that day nor did he try to steer me towards one of the more expensive mattresses. He really listened to me and my concerns/wishlist for what I wanted in a mattress. I left without making a purchase, but returned the next day with my fiancé. After asking questions about how each of us sleep and identifying potential barriers to achieving a good night's sleep in our current mattress/bed frame, Chris was able to help us find our PERFECT match. We not only purchased a new mattress, but also two new pillows. I cannot speak highly enough of Chris and his willingness to listen and help us. Neither my fiancé or myself had ever purchased a mattress for ourselves and had ZERO idea of what we wanted. Chris is extremely knowledgeable in his field and it shows. His recommendations were spot on. My fiancé and I have both slept better on the pillows he suggested. We have not picked up our mattress yet, as it is on layaway, but we are anxiously counting down the days until we get to bring it home.

Great customer service. Our sales rep was very accommodating and gave us the perfect deal. We…read morebought a king sized temperpedic with cool breeze technology.

I bought my first set of "big girl furniture" here and it was a great experience. The salesman was…read morereally nice and helpful. He really listened to what I wanted and was able to take me straight to the type of things I described. They offer delivery (which we did not use because I was moving hours away), but they still loaded everything up on the uhaul truck for us. They had excellent prices and great quality products.

Went in on a Sunday. Only one salesman was working (she was great) and some movers. More staffing…read moreneeds to be there because at one point I looked around and only saw customers lol. They do not do returns/refunds FYI. All purchases final unless you got the wrong item. You can find some really good deals there and I'm satisfied with my purchases. But do they not have a phone number? Or hours posted online? I've looked on the invoice multiple times and there is nothing. I'd highly recommend they get their online presence up asap.

I had a very frustrating experience at Huntsville Furniture Outlet that I feel needs to be shared…read more I recently went shopping and found a nice black corduroy sofa and love seat, which I took home that same day. However, the matching chair wasn't in stock, so they ordered it for me. After waiting a week and a half for the chair to arrive, I finally picked it up, unwrapped it, and to my surprise, it had a completely different pattern! I immediately called the store and sent them pictures. The retailer who assisted me claimed the chair just had a smaller pattern. To clear things up, I went online and found the exact same pattern that matched my sofa and love seat and shared that with them. Instead of resolving the issue, they informed me that all sales are final once the item leaves the store. How was I expected to see that it didn't match until I got it home? They even claimed they called the owner, who reiterated the sales policy. However, they offered to allow me to exchange the chair if I paid a 25% restocking fee. So, for a chair I originally purchased for $399, I'd have to pay $100 just to return it and then buy the correct one for $699. How does that make sense? It's clear to me that this is poor customer service. I had every intention of doing more business with them, but after this experience, I will NEVER step foot in Huntsville Furniture Outlet again. Very disappointing!

From the owner: Visit Huntsville Furniture Outlet, Furniture Store in Huntsville AL, to shop quality furniture at…read moreuntouchable values. Browse the showroom for affordable bedroom sets, living room sets, Sofa Sectionals, Leather Furniture, dining room collections, sofas, mattresses, recliners, Outdoor Furniture, Rugs and more. Stylish home accents and accessories bring this inspiring location to life. Friendly sales associates are available to provide expert advice so you can make your decision with confidence Get the best prices on mattresses and furniture for every style, from contemporary Furniture, classic Furniture, modern Furniture and glam Furniture. We Carry Major Brands Like Ashley Furniture, Ashley Sleep, Benchcraft, Catnapper Furniture, Mattress be

La Teisha was AMAZING from the moment we walked in the door. We found a close out table in Facebook…read moreand bought it that day. We appreciate the honesty, quick help, and positive attitude!

The same furniture I was quoted elsewhere I got it for a cheaper price and it came the next day…read more Enough said!!! Sold only thing is they don't assembly furniture but I'm handy and like this type of work.

I want to thank Desiree at Denver Mattress for being so helpful with a problem I had today with…read moremy bed. She is a delightful ,intelligent woman that solves problems for her customers.

We were looking for a mattress & the sales people were talking privately & one was on his cell…read morephone when we're entered. We told them we were used to a specific type of mattress & the sales person just made foam mattress suggestions & didn't seem to have any knowledge about the products. This was a stark difference from Mattress Firm on University. The ONE benefit of buying from this company is that if you're not satisfied, you can return it & get store credit for anything in the store.

More on the expensive side. Not a lot of choices in stock. Nice salespeople who were helpful.read more

We paid $2100 for a sectional five years ago that has worn spots and looks horrible. We both work…read morefull time so it's not like the couch is even utilized full time. I was told the material was as durable as leather. This was the most expensive couch we've purchased so we expected it to last at least ten years. I contacted them and was told that my purchased warranty had just expired so we're out of luck. I wouldn't buy a dog bed from them now.