I can't say enough about Bedrock homes, first they changed our possession date at the last minute, making us loose a tenant, $1600/month for 2 months, no apology of any type. Now we have moved in for 4 months and it is been One issue or the other every week, ranging from all doors squeaky, door not locking, all doors hard to open or close, shower rail fell off, clothes hangers falling off, some windows are not closing properly, AC can not be use due to this bad window, washroom light pot falling off after few weeks of use, toilet moving as it is not properly installed, washroom tissue holder falling off, washroom fancy silver vanity starting to rust, kitchen cabinet making bubbles, bedrock warranty tech blamed this on our daily cooking, Bedrock installed microwave vent in 2200sq/ft home, very insufficient.
Home is beautiful but with lots of very fancy cheap stuff, Bedrock warranty dept. called Mastercraft warranty is a joke, they come down and will always put blame on the homeowner, most of them disrespectful, very manipulative and will look for way around all of this making me look like an idiot. Warranty technician made us feel like our house is only worth about half the almost half a million dollars paid for the house. We lived in a 40 years old home before we moved in here to bedrock homes but we did not have a fraction of the issues we have had so far.
I have referred a friend who also bought a home from bedrock, (great mistake), he is starting to go through his own sad journey already even before moving in. All I can wait for is to have the 1 year inspection and go to arbitration after, as Bedrock home warranty caretaker are all jokes
Keep yourself from trouble home and stay away from this builder, A friend warned me about this builder after going through the same thing but I Ignored due to our need for a 5 bedroom house.
Most of the doors in the house will hardly open or close, Bedrock excuse is the humidity in the house and their advise is we should always turn on A/C or leave the windows open. None of this is doable with the weather and house in construction zone.
3 months warranty came and no doors get fixed and now Bedrock said wait till December before we will come and fix it. This builder is a joke, save yourself some trauma and go to the next builder read more