I recently purchased bedroom furniture, however I was not impressed with the customer service. When looking at furniture in the shop I was constantly harrassed by one of the staff, he would not stop talking the entire time, leaving me no time to think about what I would like to buy & if what I wanted to buy was decent furniture & the right colour. He went on & on how he has had arguments with customers before about the colour of the timber & 99% of the time he is right - that the colour will match their existing furniture (how does he know the colour of their exisiting furniture when he hasn't even seen it). He also told me (when I decided to purchase the furniture) that it was made in New Zealand, that was why I had to wait over a month for it to be delivered to the shop. When the furniture was delivered to my house, (after contacting the store myself to see if it had arrived, as they never bothered to write my phone number on my invoice) I discovered the furniture was not made in NZ but in Vietnam (it says so on the box!). When I also contacted the store on the day of delivery to check that the furniture was being delivered that day (they had told me 2 days beforehand that it would be delivered on the Wednesday), the same idiot who sold me the furniture said "No we are delivering it next Wednesday." I asked why I had been told it would be today. He said "Haha, I am just joking, it is today." What a dickhead! I more than likely wouldn't shop there again, I would head to Beds R Us instead - more professional & although more expensive - better quality. read more