Always amazing! Our dog gets so excited when we drop him off. Staff is so attentive. We really…read moreappreciate the pick up times on week ends and after 5pm

Took my corgi in for a bath and grooming. The staff upfront was satisfactory, but my groomer was…read morevery friendly and professional. I asked her to do a classic corgi cut and it was great.

Conner is so happy now I want to give a thanks to Ashley thanks so much for establishing trust with…read morehim and looking forward to continuing going there for him!

My dog loves it here! They're friendly and are good to the pets. They also have convenient hours.read more

We took our two Shitzus to Dr. Macauley from the time we moved to Columbia until we moved away 5…read moreyears later. I would still make the almost 3 hour trip from coastal SC to Lexington if needed. Dr. Macauley is absolutely wonderful! She is very knowledgeable and delivers state-of-the-art care. During our time in Columbia we spent weekends at our primary residence in coastal SC and had to take the pups at varying times to a 24 -hour veterinary center when they became ill. Every single time, Dr. Macauley called us to follow up! She even called us last year when our dear Bailey had to have a splenectomy for an enlarging tumor which was very suspicious for a malignancy and we had already moved away! Dr. Macauley followed up with us and comforted us as the we awaited the final pathology. Our heartache turned to joy when Bailey did well post-op and then pathology report showed no malignancy. She called us and rejoiced with us. Her clinic was always willing to work us in when needed. We so miss the wonderful care she provided to our dear pups and, if needed, will travel back to Lexington in the future. I am a physician myself and very particular about the care our pets receive. Dr. Macauley and the other veterinarians we saw during those years as well as the entire staff were so professional, warm, and caring. Diana Collins MD

The blank stares I received from the folks up front (including one of the vets) like I was an alien…read morefrom another planet when my Mom sent me over with my dog the day after Christmas could cut ice. I would not trust my pet here.

Our poodle has been cared for and entertained by the excellent staff at Specialty since 2021…read more Maggie is always happy & has a great time at her weekly playdates. She loves the staff and always makes dog friends.

I had an appt to drop off my two dogs for 11:15 am on a Sunday but due to having to drop my…read moredaughter off at a camp, we were running behind. When I finally was back to my phone at 12:30, I text Danielle who is an employee and asked if we could reschedule for the evening drop off time which was indicated to be no issue when we toured the place. I never received a response. I did not text the Specialty Care number because the last time I did to cancel a reservation, they never saw it, and this prevented the spot from being filled. Also, they don't answer their phones, ever, so why would I? Around 5:30pm, I sent a final text as seen in this attachment and basically informed them that they had wasted my time and I had to make new arrangements. Once I received the inappropriate response from Danielle, I decided to send all the screenshots to the specialty care line in hopes Leslie would see them. She called me the next day and proceeded to gas light me into believing this was my fault somehow continuously asking me why did I not call her? Because no one ever answers the phone and it's not my job to chase around the staff when her employee is a representative of the business and should have been able to handle the request. And if she couldn't, then send me to who could. Leslie is not a nice person when you try to give constructive feedback as any normal, reasonable person would do. They wasted my time, caused me distress with having to rearrange boarding and I would urge folks to rethink using this place. I was polite and patient with Leslie but she became aggressive in her tone when I told her this place was not a good fit for us and there wasn't anything g left to discuss. That wasn't good enough. She continued to repeat herself as if I was a toddler she was trying to scold so I just hung up. Very bazaar behavior. I think she was recording the conversation because there have been previous reviews that she likes to threaten to sue you if you tell the truth about the business practices.

What a great service these ladies provide! Upon inquiry for cat sitting, we were handed over to the…read more"Cat Whisperer" Diana, who was very responsive and set up a time to come to our home to understand what we needed while we were away. She asked great questions and took copious notes. Every day we got a timely report and pictures to show how everything was going. Could not have asked for a better experience--especially for such a reasonable price (based on the length of stay each day; we opted for 30 minutes). She also took in the mail, attended to cat boxes when needed, and handled the outside trash cans. Wonderful experience and we will use again!

We could not have been happier with Dawn's care of our Australian Shepherd, Sadie while we were…read moreaway! We always knew how Sadie was doing because Dawn was fantastic with communication and sending photos and/or videos on every visit. Our older dog needed special medication to manage her seizures along with being fed a special diet. Dawn even brought Sadie into an emergency vet very early in the morning on our last trip away because Sadie had difficulty standing and kept us informed every step of the way. If you are looking for an incredibly experienced pet sitter who genuinely loves animals and truly the animals love her (you can tell :) then look no further and book Dawn now! A++++ experience!

We left our fur fur babies with them while we went on a cruise and I think they were more spoiled…read morethen when we left them. Their facility is clean and dog friendly. Thanks for looking after Maverick and Zeus!

They are the best!! They always take very good care of my 3 dogs and they are always happy to go…read moreand stay while we are out of town. Clean and the groomer also does a great job!

They took such good care of our Ky while we were visiting family for the first time since 2019…read more(December). During COVID quarantine, his separation anxiety got worse. We dropped him off on Friday and when he hopped in the car on Monday morning, he was happy and ready for the ride back home to Georgia. They took such good care of us, the people, who tend to be more anxious than the pupper...Hannah answered ALL my questions and was super responsive during his stay. Highly recommend them with a full 5 stars and then some!

My dog Waylon is scared of everything they did an excellent job. He was scared of everything,…read moreincluding his own shadow in a mirror but they handled him with extra.

This place is the best in Columbia! I did my research before bringing my young lab and lab mix to…read morethis daycare and boarding. The outdoor play area is great along with the indoor play area for when the weather is bad, no concrete floors like some other places I visited prior to choosing this one. My lab is off the rails with her energy level and they do an excellent job matching her with other dogs in her play group (energy level) - they both come home happy every time- and cannot wait to go back and play with their daycare buddies (both 4 legged and 2 legged). The staff is extremely attentive to all of the dogs needs from what I have experienced over the past year- that is how long I have been bringing them for daycare (2 times a week), overnight, some training and grooming. The CB team does a fantastic job taking care of my dogs during the day and overnight, giving them cuddles, treats and lots of playtime-

Service was outstanding and Leigh our groomer took excellent care of our 90 pound Lab/Newfoundland…read moremix. Can not recommend them more highly. Pricing was very good too.

Princess Molly Mae does not have to go on traumatizing car rides…read more She gets individual attention. Which is what shih tzus expect. Heather is the best groomer Molly's had. It's worth every penny to make sure my little princess is happy. I highly recommend Zoomin Groomin!