Our bathroom renovation was done a few years ago. We had problems with mold around the toilet…read moreunder the vinyl flooring. I would NEVER have agreed to vinyl flooring in the first place but that was all that was available. They replaced the vinyl once a couple years ago and looked for leaks but didn't find any. When the mold reappeared I contacted them and now they tell me that "there is only a 30 day guarantee on plumbing.". So much for the lifetime warranty! Today a reputable contractor is putting in tile. It turned out they just pasted the vinyl over the existing tile. The toilet would not seal so that was why we continued to have leakage and mold. The vinyl hid any leaks until the black mold appeared again. A reputable contractor would have removed the old tile before installing the new flooring. Terrible service and would not recommend this company!

Awesome company! Great work! Love the service! Awesome people! Definitely would recommend! Keep up…read morethe amazing job!

I can not say enough good things about Waggoner Carpet One!! They redid our kitchen flooring a few…read moreyears ago that still looks great and we just had the carpet in our master bedroom replaced today. The carpet is GORGEOUS!! Randy has been so easy to work with, we just love him and the gentlemen that came out to install it are just wonderful. Kevin and David were courteous, kind and were just a pleasure.

Everyone at Waggoner was great to work with. Randy was very helpful as we made the decision on what…read moretypes of floor coverings would work and in determining what colors would work well together. The owners personally came by several times during installation to ensure everything was going well. Randy also followed up with us to make sure we were happy with the results. I highly recommend them for all of your flooring needs!

The installer was great. Tyler was friendly and courteous. He kept the mess to a minimum and…read morecleaned up after. Highly recommend.

Mr. Mathis at Re-Bath in Wichita Falls, TX was such a pleasure to work with. His professionalism,…read moreexpertise, and knowledge in the remodeling industry was apparent from the get go. My wife and I were definitely no Chip and JoAnna, but we knew we wanted a new bathroom and he led us every step of the way from designing to picking out our dream bathroom! My wife and I couldn't be more thankful and pleased with Mr. Mathis and his exceptional staff from the contractors to the showroom employees. We will definitely be using them in the future!! Blake Allan

we had an excellent experience with Wichita Falls renovation group during our recent bathroom…read moreremodel. There was a large selection of for the shower and flooring and the personnel were extremely patient and helpful through our selection. The people were detail oriented. They were extremely respectful of my house, both protecting floors during construction and cleaning each evening before leaving. Most of all I appreciated the continuous communication from their project manager throughout the entire project. I would highly recommend this group for your bathroom remodel.

From the owner: Bathroom remodeling, Kitchen remodeling, complete renovations, new construction, Member of the…read moreBetter Business Bureau.

Had M&D do some remodel of our kitchen. Half way through they stop coming and could not reach Matt…read moreon the phone. Office took message and told me he would call back and never did. I finally took a lawn chair and set up right ouside their business door and forced them to talk to me. Long story short an 8 day project took over 8 weeks and it still not done. Trim work is still missing. Dont walk....run away from this company

Consumers Beware!! We have had a remodel from them that has been a nightmare. They were going to do…read moresome remodeling on our home while we were gone so it would be done by the time we got back. Instead, when we got back nothing had been done except for the demo work. It went from bad to worse. They widened a closet in the bathroom so we could put a side by side washer and dryer. Well, it wasn't wide enough. You couldn't slide out the bottom drawers to the washer and dryer and cant pull out the dispenser for the washer out all the way so it is hard ti even put detergents in the the washer. We wanted our living-room and dining-room space to an open area. So they tore down the wall between the two. It looked great. However, in doing so they had to move air ducts around which were not properly reinstalled. Turning our house into a vacuum bag for the dust from the attack. Then to add insult to injuries when we got our bill they charged us $2400 for the removal of the wall, but the turned around and charged $1200 for painting the dining room wall. The wall had been torn down and there is a picture window on the wall facing the dining-room. They also re grouted a shower wall in one of the bathrooms which had to be redone a month after they had finished it...and that didn't last either. Plus we had to get a plumber out here to unclog the drain in the bathroom, because their tile person dropped a full bag of grout on the floor so he cleaned it up by poring the grout on the floor down bathroom sink which hardened like a rock. One thing they did do that came out beautiful was the kitchen remodel. However, the granite counter top was not seamed right and there was a 1/4 in gap between the two counter-top pieces which was beginning to pull apart. So the owner came out to redo it himself. He tried smoothing it out by sanding down the two pieces and buffing them out. Instead, all that did was leave scratches on the surface and a dull finish. However, M & D tried to make it right by getting a professional granite and stone company out to redo it. The company said it was improperly installed to begin with so they pulled the counter-top off placed it back on properly and tried buffing it out as best as they could. They said there wasn't much they could do because it was too damaged. Never heard from M & D Construction again. Even after several attempts on the phone and going by their business. Unfortunately a month later, the glass China cabinet they installed in the kitchen feel off the wall onto my wife. Fortunately, she wasn't hurt to bad just cuts across her face caused by all the glassware falling out of the cabinet. When they installed the cabinet it was not secured to studs just to the sheet rock. By all the glassware falling out and the cabinet falling on the counter-top. The floor had deep scratches and scraps all over it and the counter-top had chips and cracks in it. We filed with BBB. However, all they had agreed to do was to pay for some of the dishes, re-stain and touch-up the floor and to properly reinstall the cabinet back onto the wall.Still have yet to repair or replace the counter top. BBB said they will have to set up an arbitration to try any settlement with the company.

I came into this outlet to purchase custom chair cushions, custom bench cushion, and a large double…read morewindow to be covered with plantation shutters. Gina, the owner, came to my home to personally measure, give me a quote, helped me pick my fabrics and offered lovely suggestions to a kitchen remodel I had going on.... I will call her for all my decorating questions and help! The installer who came to install the custom plantation shutters was very polite, professional, and "persnickity" with his work! I love Decorator Outlet! Nancy A in Vernon, Texas

Will never buy from them, horrible customer service if your job isn't a big one. Walked in to buy…read moremore tile that was used throughout my house on a remodel. Didn't know the brand but knew it was purchased there. Didn't receive much help locating but found it myself. Gina Culprit quoted me a price that was higher than anywhere else online (and later found a local place cheaper as well) and a shipping cost that doubled the price. I asked her if she did a military discount or price matching because I found it cheaper elsewhere. She told me "to buy it there, then." I asked her if I did something to irritate her, she responded "I'm working on a different $7,300 job and you're bickering over $0.50." Actually, Gina, I'm bicker about your price being 30-40% more expensive that even a local competitor.