We visited this liquidation store on November 23rd & loved it! It was a complete surprize. It is…read moreclean & well-stocked. Prices are good & many good brands. Staff were pleasant too. Lots of good brand clothes, shoes & linens. We will be back soon.

DO NOT BUY HERE !!! THIS PLACE IS A COMPLETE SCAM !!!! This is a scam, I ordered on line and…read morereceived a broken unit, which was not in a shipping box, very old, with visible usage signs, bumped, cracked, with visible broken components. The unit was clearly in unusable condition, that was not at all the unit that was shown on the picture. I sent pictures of the unit to show that it was broken. I was asked to send the unit back to get the refund. Once unit was sent back, I received an email detailing a completely different unit, and refusing to refund the broken unit. This place is SCAM, do not order from this place !!! unless you want to loose your money. Not only do they send you junk, they have you pay for the return of the broken unit and then refuse to refund you !!!

worst after sales service possible. purchased some chairs to complete the dining set we bought…read morepreviously from munro's. the new chairs came and did not match, the finishing on the furniture looked like it had been applied by vandals. really poor quality work. after complaints, munro's finally said ok, bring them back and we'll try to fix them. we had to pick them up after 2-3 weeks, clearly no work had been done, they still looked like crap. munro's finally agreed to take them back but with held 50% of the cost for restocking. truly will never go near this business again, and recommend you avoid them as well.

From the owner: We supply furniture for the entire home, from our selection of upholstery to our Solid Wood Custom…read moreBuilt furniture. We are proudly Canadian Made

Superb workmanship. I'm so glad to have found JL Upholstery in Milton…read more Ahmed has thousands of fabric samples to choose from. His team are so skilled and just breathed new life into our two high-quality armchairs which were over 25 years old. They followed and delivered on my particular requests to a tee! The armchairs now look brand new. We look forward to him re-finishing more of our furniture (dining chairs and kitchen stools) in the next year or two. Don't give up on any tired quality furniture that you may have. Work with Ahmed and you'll be happy with the quality outcome.

Our family bought a secondhand dining room table and chairs from Kijiji. They chairs were in good…read moreshape, but the seat cushions were in need of re-stuffing. Ahmed gave me a price to do the chairs that was very competitive. He has fabric, or you can bring your own. He doesn't have a ton of fabric to choose from but his selection was absolutely fine for our purposes. He finished the chairs within a week. They look great and are very comfortable to sit on. He did exactly what we wanted. I'd definitely go to JL Upholstery again.

This place literally came in clutch today. Our bed suddenly broke and we needed a new one ASAP…read more Surplus Furniture was able to deliver our new bed WITHIN AN HOUR. This is amazing. And not only are they efficient but their inventory is great and quality super. We got an amazing dresser here too and have received lots of compliments on it. I'm definitely coming back when I need more furniture.

Bad product, pushy staff, poor warranty, cheaply made furniture . In talking to staff, nothing is…read moresurplus, they buy from several suppliers, all entry level products that won't last long. Save up and buy quality at other retailers . Staff work on commission so they will tell you what you want to hear to make commission and stay clear of any extended warranty. Way too many rules to ever allow you to be compensated properly. Run far, run fast away from every location.

Amazing service from Chris at the Barrie store today!! Can't wait to get my new sofas. Thank you!!read more

Ordered furniture in October 2020, and was guaranteed it would arrive at the beginning of February…read more Actual delivery date was the end of March 2021. Had nowhere to sit for two months after moving to new house (didn't own any furniture). Expressed my concerns but the store manager simply didn't care. Told me that the two month delay was normal and that the sales person should have told us about this beforehand. I would have ordered my furniture two months earlier if this delay was known. I visited the store in August 2020 and was told it would be a good time to order in October to get delivery on time for early February. Feel very mislead. Would not recommend to anyone.

I went into the Urban Barn Location in the Park Place Centre in Barrie on Saturday Feb 8th/25…read moreA number of customers roaming around and no one being helped. I walked past the sales desk and was completely ignored, and the associate was texting on her phone. The store was in complete disarray, grouping pulled apart, mirrors on top of sofas and beds, stacks of product sitting on top of cabinets, a total mess. As I was leaving, I couldn't help but notice 2 more staff members joined the one behind the counter that was on her phone earlier and the 3 of them began to engage in personal conversations and NO ONE was being served in the store. I will not be returning.

Customer service is terrible. I've been to the store 3-4 times and I have to wait for the same…read moresalesperson for more than 20 minutes every time. This salesperson couldn't give me the time of the day even though I just bought a light fixture that costs more than $1k. I would have cancelled the order ( due to poor customer service) but I'm sure they will think of a way to charge me restocking fee. Will take my business somewhere else!

Union Lighting is known to have the most lighting selection in all of Toronto. We came here to get…read moreinspiration and to check out some lighting IRL instead of just me imagining through Pinterest. We wanted some statement lights over our dining table and kitchen counters. I don't understand why there are such low ratings here. I'm sure many people here are just browsing, and I rather have a sales rep give us the space and only come to us if we need help and seriously find a piece we're considering. So I have no issues with how no one really came up to us. There's a lot of lighting, but personally, not enough contemporary/modern lighting to our liking. We did take some pictures of the few we liked that are more contemporary-inspired. However, we don't love it enough to pull the trigger. The prices for the lighting are very high for the ones we looked at, about $1500 (for that round chandelier) to $5600 (Criss Cross silver lighting). We liked the look of the round chandelier the most. To our surprise, our neighbour has the same one. So loses that unique appeal. Also don't know how we would change the light if it burns out? Lighting is all personal preference. This trip nothing really screamed "this is the one" for us. If you're into other design themes like traditional, industrial, mid-century modern etc, you may find there is more to your liking than the modern/contemporary styles here. I still recommend to check it out though for yourself if you're in the market for lighting.

If I could give 2001 audio video a 0 rating, I would…read more We prefer to buy from Canadian businesses, and have bought two Samsung TVs, and a receiver from 2001 audio video over the last decade. Our latest TV, a $2,200 55" Samsung Frame TV was purchased from 2001 AV in June 2021. The TV was the same price at Best Buy, however 2001 AV included an extra year of warranty (2 years total). In December 2022, we noticed a dead pixel on the screen of our Frame TV. We emailed pictures to head office and were told to expect a call. When head office called us, they said our TV wasn't under warranty, as we'd unsubscribed from an email newsletter, nullifying our extended warranty coverage(!). This is a shock to us - we were never told that we would have to subscribe to marketing blasts in order to keep our warranty coverage (obviously we would have). Attached is a picture of our receipt, showing the 1 bonus year of warranty coverage - nowhere on the receipt does it say that in order to use the extended warranty we must subscribe to a newsletter. To say we're disappointed in 2001 AV for not honouring our extended warranty is an understatement. Spent time on the phone with a rep who was no help at all and did nothing to help us.