I came into I'll make memorial hospital 5 months ago to receive services. They were quick,…read moreefficient, kind, and empathetic. From the receptionist to the PA, everyone made sure my experience here was safe and communicative. God bless all of you for your dedication to service. And please make sure this review doesn't get lost in the shuffle. Best Drew

They fixed me up and accommodated me and my service dog they are a good hospital they fixed me up…read morewhen I had an ear infection and when I needed a nose job I love Albany med they are the best

Horrifying when the only two hospitals in the area are absolutely terrible and dirty. I witnessed…read morethe most inept "care" of anyone ever. They missed the mark by discharging him only for a day later being rushed into emergency surgery and having to stay two months and then facing at least a year recovery if not longer. I hope he sues the crap out of these stooges for the lack of care and quite frankly malpractice. From ICU right down to the absolute ignorance and incompetence of their floor staff. The entire experience I witnessed was absolutely unacceptable and disturbing. They should be ashamed. Their patient advocacy program is a joke. They lie to you and do nothing to advocate for patients. You think they're on your side but don't fall for it. They're not your friend! It's also filthy. We had to constantly remind them nobody has been by to clean in days. Just gross!

After having a procedure done, I can say this hospital is top notch. From the time I checked in to…read morethe time I walked out I was greatly handled with care, from the doctors to the nurses. They all showed compassion and were able to answer all my questions.

Good medical care but the nursing care is very "hit or miss" and most of the time miss. Nurses are…read moremore interested in the paycheck than patient care. Personally, witnessed one nurse just standing around never observed them doing actual care.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.

Great Hospital serving the Capital city . Lots of caring people that cater to your needs and…read morewellbeing. They also have Dental facilities that are state of the art. I am now a practicing dentist in NJ and a product of this fine institution. May it continue the good work...Loved my time there...

I was able to schedule an appointment a few months ago on Christmas Eve. Things went swell. The…read moremale nurse practitioner that took the place of the former doctor in the pulmonary unit, actually was working with our case before we even met. Our doctor was being helped by this doctor, and was hearing our case. And as far as other things go, things are better with neurology too. Thanks. And on a separate note, on a separate day early in November, when an ambulance transported the patient to your hospital, it was thought that the "pediatric ICU" was going to be a somber place. However, that wasn't the case. Things are moving and such. It may not be a lively place, but things are more upbeat than people would have expected it to be.

This is the worst experience I have ever had in my life. The EMS took us in because my 2 month old…read morehad a Febrile seizure we got there everything was good in the ER they gave us a room with a bed while we waited. This happened 09/14 at around 6:30 A RN nurse by the name Sandra Hervias came in talked to us good asked if we needed to be spoken in English or Spanish okay English is fine. We were told my baby needed some test to be done. One test was a urine sample. The same nurse came in everything was fine. She told me she needed to do the urine sample with a catheter which was fine. She took my babies diaper and proceeded to forcefully retract my babies foreskin in which I stood up for my baby who was crying hard and told her "No please do not do that". Which she then said you're supposed to be pulling it back. I told her no you're not because he is still small it can hurt him and cause an infection. She then said it's the opposite if you don't pull it back he will get an infection. I told her again please do not do that and she said okay but I can't see where I'm going if I hurt him. Yet she STILL PULLED THE SKIN BACK. SMH ‍ THERE ARE MANY STUDIES THAT STATE THAT IT SHOULD NOT BE PULLED FORCFULLY UNTIL THE AGE OF 5 AND SHE IS A NURSE SHE SHOULD KNOW HOW TO DO CATHETERIZATION WITHOUT RETRACTION. After that I told my husband what was going on and she started talking to me saying the same thing again. So once again I spoke up for my 2 month old baby that still doesn't have his own voice to speak up for himself and I told her what I said before and I also told her i didn't like how you ripped your glove to feel his vein that unsanitary. She said she's the Professional there. Nothing professional about that if you ask me. She then said she HAD TO FEEL HIS VEIN which I responded THEY SOULD HAVE TAUGHT YOU IN NURSING SCHOOL HOW TO FEEL THE VEIN WITHOUT TAKING OFF YOUR GLOVES. She rolled her eyes at me and she left . Mind you I never ever seen a nurse rip there gloves off while feeling a vein to take out blood. ALSO a lot of blood squirted out of my babies hand and I said omg she said it's supposed to do that that means we got his vein??? Like what!?!?? I also never ever seen blood squirt like that when my baby gets blood drawn which was pretty traumatic to see. Mind you after all of that I never disrespected her nor said any bad words to her even though I was upset that my petition for MY baby was ignored. I am writing this because she had wrote a note stating nothing but false statements. Us as mothers NEED TO BE HEARD AND NOT IGNORED WE NEED TO STAND UP FOR OUR LITTLE ONES WHO STILL DO NOT HAVE THERE OWN VOICE. MOTHERS PLEASE BE AWARE OF THIS LADY WHO CALLS HERSELF A NURSE AND ASK FOR A DIFFERENT NURSE IF YOU GET HER.I will post what she said here...... MOC upset about RN pulling back foreskin while cathing during procedure. RN asked MOC if she was okay with RN continuing with cath process without foreskin fully pulled back, moc agreed, urine successfully sent. Mom educated on importance of cleaning before cathing and states "I don't care, my 'worker' told me he's too small to be doing that, and that's all I'm going to say". RN attempted to reassure moc about cathing process but moc continued to cut off RN with disrespectful comments. MOC also expressed concerns about IV process, stated "I didn't like the way you ripped off your glove to touch his vein". This RN felt vein with index finger prior to starting IV and cleaning. RN educated moc on hand hygiene done prior to IV start as well as skin being cleaned prior to IV insertion and need to feel for the vein prior to poking pt. MOC responded with "they should have taught you how to do it without feeling the vein in nursing school!". RN offered to remove IV if moc desired and educated moc on need for abx and possible additional labs to be draw, moc agreed to keep IV in. Daisy tech at bedside during lab draw, urine collection, and nasal swab. Provider Arena and charge RN aware.

I had cosmetic surgery paid cash and spent the night due to the length of the procedure. The day…read morenurse as well as night nurse were very delightful.I was discharged the following day at 1230 pm waiting for my husband to pick me up. The day RN was all but cold to me obviously more interested in dealing with mother baby patients.. Even had the nerve to ask me if I needed the plastic surgery or did I just want it.I felt very insulted. She offered no assistance with locating my husband or showing guidance in the process. I even asked her if they took me out in a wheel chair ect... Her response was "you walk in you walk out" I am an RN myself and was horrified with her treatment. I took my belongings and tried finding my way to the lobby, I was very light headed and weak two staff members noticed I was not doing well and questioned me why I wasn't in a wheelchair, I told them what the nurse had said , they righted her wrong and were extremely apologetic.

I love the care Bellevue gives and comfort for patient during delivery but they really need to…read moreprovide better accommodations for family. I have been 4 times and had to beg for uncomfortable recliner chair. My daughter there now for my 5th grandson and they don't even have that uncomfortable recliner for dad.

my son went to the ER last night at 11pm with an ear injury. this morning, I drove down at 7:30am…read moreand he was still waiting to be seen. When I inquired at the ER front desk asking if everyone else has been waiting 8.5 hours I was told some have been here for 24 hours. we left and went to Urgent Care.

Went to the ER for severe abdominal pain and was not treated until 6 hours later... no one checked…read moreup on us or offered us food or water, were promised a doctor and never received one. Terrible service and will be seeking a different ER.

Had an ER visit and an overnight stay due to blood clots after a fall. ERs are always difficult…read moredue to long waits as they get test results back before proceeding to the next step, and are trying to prioritize your needs over all the other emergencies happening at the same time. Despite this, Dr. Mooney was incredibly good to me. He explained what had happened to me, even drawing me a picture, then told me I would be admitted overnight to the hospital. Sleeping overnight in the hospital isn't easy, as nurses come in every 1 to 2 hours to give you meds or check your vitals. The doctor and NP who visited me overnight were also very kind and good to me (Dan Marra and Dr. Ahmed). The doctors never have a lot of time to sit down and chat with you, because there are so many other people who need them at the same time, so I didn't expect it, however, Dr. Marra went out of his way to explain things to me, and was very kind to me. They bring you food while in the hospital that was surprisingly good. Everyone is short staffed and tired, as the medical system is broken, but despite everything, I am grateful that they kept me alive and gave me the care that I needed.

The blood lab is a disgrace. Went today, two people ahead of me, 30 minutes for my turn. There…read morewere two blood technicians (with a poor attitude). The last couple of times I left, there was blood running down my arm. Is it not possible to hire people with any intelligence? Stupid, stupid, stupid.

Nice people, not too awful of a wait, but the PAs there refuse to do anything more complicated than…read moretakeoff a tick. So don't bother to go, if you need care, just go to the ER.

Staff from the front desk to EVERY DOCTOR AND PA AND NP I have encountered here practices with…read moreimmense kindness, compassion, and care for why you are there AND you as a whole individual! I am blown away and eventho this urgent care is further of a ride for me I would much rather go here than any other simply because of the great care given!! Recommend 10/10!

Healthcare for Veterans is exceptional. Staff is very knowledgeable regarding their specialties…read more Utilized all Oncology/Hematology /Radiology departments. Primary care from the Clifton Park CBOC (Community Based Outpatient Clinic) which falls under the Albany Stratton VA Hospital, is also a much needed and appreciated resource. Very lucky to be able to utilize both for my health needs.

Me and my boyfriend came the va emergency room for an abscess that needs to get taken care of. One…read moreof the doctors/nurses that came to talk to us was very rude. My boyfriend was having a hard time trying to to tell the doctor/nurse Rebecca what has happened so I was the one speaking for him and she was rude saying that he needs to speak knowing he was having a hard time because he was stressed out. So if you need to come up here ask for someone else