I have to update my review. BCKB was great in the beginning, but after spending more time in the center, several issues began to arise. The center has posted my child on their social media page without permission, and accidentally fed him a formula bottle when he was explicitly breastfed. Communicated to parents' things that were a licensing requirement that were not, such as a requirement to serve juice to children, which they said they would not serve him juice, only if I supplied a doctor's note. Additionally, management has been found on multiple occasions to treat teachers disrespectfully and even to yell at them in front of parents. If your child is walking, they will have the child sleep on a blanket on the floor, which, from my understanding, is a licensing issue and a health hazard. When I brought my concerns to management, they grew increasingly frustrated and annoyed. The director is very spiteful, and when I attempted to drop off my child after a visit to the ENT, she refused drop off without a doctor's note. Please note that, to my knowledge, at that time, they did not have a policy requiring a doctor's note unless a child was ill, and they did not inform me of this when I messaged about him arriving late the previous day. After she informed me I couldn't drop off, I asked if I could send the note once I got in my car. She refused, saying she would not let me drop off without seeing it. I expressed my need to return to work and was very frustrated. I was made to wait in the lobby until I could provide the note. She continued escalating the interaction by saying, "Maybe he shouldn't be at the school," and by repeating herself and speaking to me as if I were stupid. Once I had provided the note in Brightwheel, I dropped my son off and left quickly for work. The director chased me out of the school, screaming for me to show her the note stating she had to "Ensure I wasn't abandoning my child." She informed me they were kicking my child out of their center within 2 weeks. They are unprofessional, and I was heartbroken that after trusting them with my child for a year, they chose to treat my child and me this way. My advice now is to stay away from BCKB. read more