I hired quality touch to re furnish my kitchen in 2021. Overall, the quality of the painting was…read moreexcellent. My kitchen in featured in the pictures above and looks great. The quality of the paint is good. As the name suggests they are great at painting. However, other issues within the project were extremely frustrating and I would personally never hire him again and would caution friends to look elsewhere. One issue was timing. It was supposed to be completed in 7-10 days but ended up taking 26 days. There were also things that were promised during the planning stages, but never delivered and there was no apology. For example, I was supposed to get a garbage drawer that was 2 bins deep for trash and recycling. I came one one day an a single bin drawer was installed. He just stated the double drawer he had didn't fit so he installed a single one. No discussion of other options. It seems like a small thing, but there were about 5 of those small things and I started to feel like he was gaslighting me. I didn't know when I was supposed to speak up about my choices and it was uncomfortable and tense. There is one panel that he installed that is still wobbly. He came back once to re glue it but it came off later that day. It bothers me every time I see it. The wrong color grout was also used. He promised me 6 months ago that someone would come to stain and seal it but I never heard from that person. Someone on his team broke our oven door while working. They replaced it (although I had no oven for Christmas) but Quincy never apologized for the inconvenience. Lastly, our refrigerator was a very tight fit after they modified our cabinets. Our power went out recently so we wanted to plug the fridge into the generator. We could not budge it. Guess who never returned my email? Quality touch painting. So yes the cabinets on either side of the fridge are beautiful. But we can't move our fridge and quality touch painting doesn't care about that at all. That anecdote actually really sums up this company. Best of luck to you in your project! If it's only painting, look no further. Anything else? Keep searching.

We had QTP remove a lot of wall paper from our great room. I usually do this but this wallpaper was…read morevery difficult to remove. They came in and in two days had it all off without damage. Then they painted the whole area in an oil base undercoat to nullify any left over paste problems. Then they painted the whole thing in two coats using a very nice quality paint. Every small nick or scratch from before was patched and fixed. Two very competent painters, good advice and they respected our home. It really has that new home look, just beautiful. I am glad that we found them. Careful and detailed, good work.

Very poor communications -I have used Certa-pro before and was satisfied. I had another job and…read morecalled them for estimate and scheduling. There estimator scheduled me for Sep 13 at an estimate of $450. Ever since her visit, I wanted a confirmation email, only to find out yesterday that my project is "too small." And they could do it November. I will not ever be able to recommend certa-pro because of the very poor communication, the inability effectively schedule and inability to keep commitments.

We had Certa pro paint the exterior of our 1350 square foot 2 story home…read more It was a big mistake to use Certa pro. It took over 2 weeks, lots of calls and headaches. We were lied to repeatedly. The job was hurried at the end and you can tell. They promised caulking, but didn't until i pointed out the cracks(obvious cracks), lots of flowers were trampled, paint on landscape, paint chips all over. Mark Williamson, Ben, and Armando will never be invited to my house again.

Our family prefers to support small business owners in the area. Kevin is professional and down to…read moreearth. He answered all of our questions and was able to come to our house and provide a quote same week. He helped us with the choices of colors for our living room and recommended paint brands we should use. Our living room looks great.

From the owner: We provide you with good quality work at a reasonable price. Being that we’re a small local…read morebusiness, We aim to meet A+ standards from masking off the area to watching our brushstrokes. Our cut-in lines are always sharp. No drops, no runs. Everything is 100% solid before we leave to help you with what ever painting project you have. Rather it be cabinets or a door or a room or a couple walls or a whole house or several houses or an apartment unit. it doesn’t matter. We can take it on. We typically complete a standard three bedroom home basement included within 3-5 days from priming the new drywalls to cleaning up and heading out. our response time is instant. Return touch ups after moving in is on us. We are fully insured and ready to take on the task. We are open 24/7- 365.

There is absolutely no question that New Look Painting deserves a 5 star rating. We contracted with…read moreNew Look to paint the exterior of our home. Of the companies we looked at, New Look's approach to the job was the most comprehensive with regard to preparation, painting, carpentry, (for any needed repairs) and cleanup. In addition, communications from the company were excellent. I'm always a bit nervous when you have to write a big check! My nervousness went away pretty quickly. After accepting their proposal, I submitted on line our color choices. The job began with a thorough power washing and continued with an almost full day of preparation which included scraping, and taping areas to keep them from adjacent paint application. Paint was spray applied in two coats-main color and trim. Areas where the paint was completely removed by age or power washing were also primed. A very thorough caulking job was also done. We had an area or two where there was some water damage to the Hardie Board exterior. Their excellent carpentry services shone here. All repairs were expertly performed. The entire crew that worked on our home was excellent and the pride they showed in their work was obvious. We've received many compliments from neighbors since painting. I know we made the right choice with New Look Painting.

The quality workmanship by the 3-man crew was outstanding. There were details that my wife and I…read morehad not considered (I.e., where to stop and start with different colors and how far to go), but the guys were more than patient and helped us figure it out. They made helpful recommendations that we followed. There was a moment of panic near the end of the job staining the main body color of the house exterior. My wife thought it was the wrong color (looked too yellow), but it was being viewed while the paint was still wet. Once it dried, it was what had been originally envisioned. Whew! Again, the crew was patient during our time deliberating whether they should proceed or not. We are more than pleased with the outcome. Time was well-spent masking everything off to protect it from areas that would not receive paint/stain. We have received many compliments on the results from neighbors and a few asked for New Look Painting information for projects of their own. They are competitively priced, do Ai renderings, and follow-up on-site a few days after the work has been completed to assure customer satisfaction. We highly recommend New Look Painting!

I got a quote at the Home Show. William came out in March and gave me quote and a date for the…read morefirst of June. June came, no call, no update. I Called them and they said they could not meet the deadline. Thanks for the respect that you've shown. I would not work with this company as they continue to never meet expectations. Find another painter and there are many.

Did a great job from start to finish and got the job done earlier than they told me. Would highly…read morerecommend