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    Beaverbrooks

    4.0 (1 review)
    Open 9:00 am - 5:30 pm

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    10 years ago

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    Arthur Kay & Bro - Read the small print below!

    Arthur Kay & Bro

    3.0(2 reviews)
    6.7 miCity Centre

    There aren't many little, old-fashioned jewelry stores like this around anymore. They are like…read moremagnets to Mrs G (me to a lesser degree!). We found a beautiful, unique pre-owned gold charm at the oldest jewelers in the UK (Parsons in Bristol) a few years ago. So of course we had to look here too and success! In this lovely old (122 years) store right in the center of Manchester she found another unique piece. Obviously a tiny store like this doesn't have the broad selection of jewelry typical of a national chain - but they do have unique pre-owned pieces! Review #118 2019

    Do not sell or buy here. I took jewelry in to sell and was offered £450 for the lot. I particularly…read moreasked about a ring for which i was given £55 . I was told the stone was glass and chipped and it would be melted down for the gold. The bracelet was sold for £165. Thinking i was being dealt with fairly and thinking that the company had integrity i sold the items. Imagine how disappointed i was when i looked in the window a couple of weeks later and saw the ring priced at £295 and the bracelet priced at £895. I went into the shop and questioned the extortionate price increase. No reasonable explanation was given. The manager offered to sell me back the two items which i was willing to do but when he pulled the receipt out he hadn't itemised the pieces sold and would only sell for £450. I was unwilling to do this as it would have meant the giving the other items away for nothing. Was the reciept deliberately vague to counter complaints such as mine? Makes me wonder. I feel as if i have been dealt with in a very underhand manner. I'd never really understood the meaning of daylight robbery before. I do now! I would advise anyone from buying or selling from Arthur Kay. They lack integrity and decency and you'd be better going elsewhere. I expected more from an established family company. Shame on you!

    Photos
    Arthur Kay & Bro - Want a used Rolex for £18995?

    Want a used Rolex for £18995?

    Arthur Kay & Bro
    Arthur Kay & Bro - The safes inside - 122 years old!

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    The safes inside - 122 years old!

    Beaverbrooks - jewelry - Updated May 2026

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