PARTY DREAMS REVIEW…read more
Although SOME of the decor we used was decent, there were a few issues on some items. The triangle arch was broke and we had to have one of the groomsmen bring power tools the morning of the wedding to fix it. I addressed this with Jenny, and she said "You don't need tools to put it together", to which I replied "It was broke, so yes, we needed tools to repair it" It was BROKE." She shrugged it off. We rented tall clear vases that were dirty and had to be cleaned inside and out before we could put them out, and there was quite a few of them. I told her about this, unfazed again, and I told her she has a cleaning fee in her contract, so why are items dirty when going out if she requires them to be clean when returned? Again, she seemed unfazed. We rented the large "LOVE" letters, and had to buy 92 batteries because most of the lights didn't work, when I told her about this, she said "I'm not responsible for batteries" to which I replied "So you send out product that are broke and don't know if they work" Again, unfazed. Even after replacing batteries, some of the lights were very dim, compared to others, again, she requires things to be in working order, but yet, there were several things we had to fix or repair before we could use them. When picked up the items, we were almost through loading the truck, and she literally sat the last items outside and said "I have to go" and left us there. I politely asked "Can you help us load into the U-Haul?" She replied "No. that's the point of this business, YOU do it yourself" with a touch of attitude. I couldn't use some of the greenery, as if was very cheap looking. When we returned the items, we sat the items out back, where she put them and left (not all items) and she said "Are you going to bring this stuff in?" So, my son and his friend did, as they were taking this LOVE letters in my sons friend asked "How would you like me to set this V?" To which she replied "Well, how do YOU make a V? My God, where did you go to school?" That was a very rude and insulting comment, especially to someone you don't even know! As we were finishing up the last of bringing the items back I asked "Can you help grab your products to bring them in?," she replied "No, I have to log all this stuff in" So she wouldn't lift a hand to get HER property back in her store. In one of the cardboard boxes that has items in it, there was a LARGE roach...I cannot say 100% it came from her place...but I can't say it didn't either. So...needless to say, we will NOT be using Party Dreams Dayton ever again...shame, because we throw a lot of parties!