Women who work in the lab are above and beyond taking care of you. Fast registering, fast lab work,…read moreand oh so pleasant.

I was born here in 1962. My mother told me it was a great little hospital that was nicer than the…read morebigger hospitals in Pittsburgh

I've been coming here for a long time, maybe upwards of 10 years, to see Dr. Frankel. I've lived…read moreand worked in and around the North Hills during this time so this location has always been easy to get to. While this is a UPMC facility (sorry, not a huge UPMC guy), I've always been appreciative of Dr. Frankel and the attention, follow-up and care he provides. He listens and he cares.

Beware. Rude nurses. Impossible to reach officer manager and doctors who order expensive tests…read morewithout consent. This test was then billed under the wrong code putting me at 100% responsibility. Run away from this practice.

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

My son had a minor burn so we were able to experience west penns er on a Tuesday. It was busy, but…read morewe were in and out in about 3 hours total. Once he was triage and they realize that he did not need serious care, they put us on the fast track and the burn team came down to evaluate. Once he was cleared by the burn team, they wanted ophthalmology to check him out, and they were able to give us an appointment same day.

Dr Bernstein shouldn't be treating rodents, let alone patients! She has the worst bedside manner of…read moreany doctor/PA/nurse, or ANY other medical personnel I've ever met. This clinic is a Suboxone factory! I tested negative for all three of my controlled substances just before thanksgiving. Rather than allow me to take another test, calling the lab to confirm there has been an obvious mistake, she cut me off completely!!! I went through three months of hell because this woman wouldn't do a single thing to resolve an obvious lab mistake!!! Even her staff were appalled at her insensitivity and malice!! DO NOT GO TO THIS DOCTOR! EVER!!!

My Neurologist Dr Cheryl Berstein is part of Upmc Pain Medicine…read more I have been going to Dr Berstein for about a year for back and neck issues. The staff in the office are very nice and super helpful anytime I need anything or call. Dr Berstein is great and a very good listener. I could not imagine going to any other Neurologist after going to Dr Berstein. She is great , She has a great personality and is super friendly. I will continue going to Dr Berstien. If you are in the need of a pain doctor, The Dr bernstein is the doctor to see. She is defiantly one of the best in her field.

Dr. Taylor may be the best family practice doctor that I've ever been to. She's interested in your…read morehealth and genuinely takes the time to listen and diagnose. She's personable and friendly. She's thorough, and you really feel like she's ruling things out as she asks you questions. You really can't ask for more from a GP. Facility is always clean, and the wait is typically minimal. The longest that I think I've waited is 15 minutes in the lobby. Once you're a patient, appointments are fairly easy to secure. Most times I can get in same-day. Note that Dr. Taylor doesn't work 5 days/week (I believe she is off on Thursday, but there is another doctor in the practice).

I looked at other reviews that didn't have the best comments, but the reviews were from a while ago…read moreand a lot can change in time. I went to their lab to get blood drawn. I walked in (no appointment needed) and signed in on the sign-up sheet. A woman that worked there told me to "just sit down and they'll call you". I started to sit and before I got onto the chair they called me in. It was maybe 3 minutes from top to bottom! The person drawing the blood (wish I remembered her name...) literally had a needle in my vein immediately and got the blood she needed. The whole visit took about 10 minutes max! I can't say enough about how efficient it all was. Granted, they could be much busier at other times and it might take longer but I was impressed. A+

I have to say i was a little confused as to how to rate this so called hospital…read more My son was very sick and has AHN insurance. My wife took him to AHN Mccandless Hospital. The nurses and doctors where fine the receptionists where fine as well. My problem is that they call it a hospital when it really is just a big urgent care facility. After blood work and testing the doctor said that they where not capable of diagnosing my sons problems as they do not have any specialty doctors on staff. What the heck no specialty doctors why even call yourself a hospital???????. The doctors said they where going to transfer him to Wexford Hospital. I do not get it they do thousands and thousands of dollars in tests only to say they can't do anything to help. Then to boot some one is paying for an ambulance to transfer him to the other hospital. If I was you I would avoid this so called hospital like the plague. I will be sure to never go here again. This is not a hospital so do not be fooled into thinking it is. If you have basic problems I am sure they can help, But anything remotely serous there is no way for them to help you. I must say again please do not go here unless you have no serious problems. With that said It was our fault for going here. I would normally give one star but the nurses and even the doctors where very nice even if they could not help. Normally for this level of care I would probably give 3-4 stars. Overall I will give 2 stars which is very generous.

Worst place to get imaging completed. The staff are unkind and flat-out rude. The one receptionist…read moreis an absolute c*nt. This is a HIPAA compliance nightmare. Patients can hear everything that the office staff says, including personal identifying information. They never actually call your insurance to confirm what your rate is. This place is a scam when it comes to how much they charge for a visit. They pick an arbitrary number without checking with the insurance provider. They make you pay there on-site the day of your test or no test. I've never had an MRI where there wasn't a headset or some distraction (movie playing or music playing), literally there was nothing. Just towels against your ears and that's it.

An excellent experience at West Hills Imaging. From the call to schedule the appointment to the…read moremoment we walked in, the staff was welcoming and helpful. They took the time to explain the process. The facility was clean and comfortable, and the MRI technicians were highly professional and compassionate. I appreciated the promptness and efficiency of the entire team, as I didn't have to wait long, and everything went smoothly. I highly recommend West Hills Imaging for anyone needing imaging services; they truly go above and beyond in patient care!

Due to Coronavirus, I haven't been here in well over a year. Today I came in specifically for my…read moreCovid shot (#1 of 2), and I must say that it was well run, the staff was helpful and kind, and I was in and out in about 20 minutes. The only thing that would have been better was if they had coffee and donuts for us after we got our shot (but then again, it would mean a bunch of people with no masks on, so that's probably not a good idea . . . LOL). I am already scheduled to come back again for my second shot in April, and I also will be receiving a phone call from my doctor for a "virtual checkup" soon. Cheers!

I'm tired of fighting with Yelp about this location. I mean why would you listen to a person that…read morereports here and has reported here for work for years. The debacle started when I attempted to add the credit union located within to the Yelp pages and it went downhill very fast. The VA as we all know is a hospital system that serves our Veterans. In Pittsburgh there are several location that you can go including the now closed Highland Drive division the HJHeinz campus located in Aspinwall, but they all tie back into this location that is in the Oakland area of the city. The address is very generic. The best way to tell you exactly where it is and by telling you that it is located across the street from the Falk School. If you still have no idea it is located on the hilltop overlooking Pitt University. If you can make your way to the Petersen Events Center, you are so close to here, go past the dorms and Greek housing and you will find the hospital. The VA offers an array of clinics, surgeries, and testing under one roof. This campus not only has the medical units but also houses a research building, pharmacy, Fisher House, and a consolidation building that holds all the behavioral health needs. Also housed within is a Patriot Store for your shopping needs, this isn't your usual hospital gift shop. Patriot Cafe for your dining needs. VA Pittsburgh Federal Credit Union for your banking needs. Two ATMs, one located at the main entrance from the parking garage and one located in the Patriot Cafe. Drop boxes for postal pick up. Starbucks coffee with a small cafe setting. Did I mention that parking is free here? When the parking is nearing capacity that is when the valet service really ramps up their service here. Also there is a bus stop located out front and shuttle service between facilities.