After listening to Dr. Doug give a seminar at our local daycare and pet store, we decided that day that we would leave our current traditional vet and seek his holistic care for our one year old labradoodle Cola. In the seminar Dr. Doug spoke mainly on the importance of a raw diet and not over vaccinating, all music to our ears! The 75 minute one-way drive was nothing to make sure that our loved doodle would receive the best vet care in the area. After a basic examination, Dr. Doug began to educate us on holistic vet care and again really focused on a raw diet and not over vaccinating. Through this discussion we decided with Dr. Doug based on all of his research and experience that it would be best for Cola to not receive a lyme disease vaccine and focus more on preventing ticks. Dr. Doug then administered what we believed to be the agreed to vaccines and we were on our way! Upon checking out, it became apparent that something wasn't right as the lady working the front desk stepped away to speak with Dr. Doug. A few moments later, a vet tech asked us to bring Cola back into the exam room because Dr. Doug needed to see us briefly. Back in the exam room Dr. Doug informed us that "by mistake" he gave Cola the lyme disease vaccine and not the one he was supposed to give him! Now, lyme disease vaccines are common at most vets and in most dogs, but it is contrary to everything Dr. Doug says. Luckily for me Dr. Doug informed me that "I wouldn't be charged" for the lyme disease vaccine he "mistakenly" gave Cola.... While Dr. Doug was fairly apologetic and I do believe he has my pet's best care at heart, I find his carelessness today to be concerning. If I expected average treatment of my pet, I could have paid average money with an average vet and saved the three hour round trip. We sought Dr. Doug's care based on everything he spoke about at the seminar but unfortunately his carelessness resulted in care contradictory to what he preaches and promotes. Moments before injecting my dog with a vaccine, he spoke to us about how he advises against giving that exact vaccine. If my dog were a human child, this level of carelessness would have ended with one hell of a lawsuit. Again, I do think Dr. Doug has great intentions but this carelessness followed by his lack of willingness to try and make it right is disheartening. After mistakenly injecting my dog with a vaccine Dr. Doug advised us not to give him, I was slapped with a $300 and something bill, but don't worry...I wasn't charged for the lyme disease vaccine...
Again, I really do think Dr. Doug has the animals best interest at heart, but this mixup could have been worse! read more