horrible customer service and management they act like they don't want to be at work they will put you on hold and hang up the phone

The service has improved tremendously over the years. Still one of the largest beauty supply stores in the area and better staffed and the staff is knowledgeable. Huge selection of eyelashes. The last time I bought lashes they were $1. Now they are available in multiple price points, textures and lengths. read more

My favorite beauty supply store and im always there and i send people there.....the locations have good selections.

This beauty supply is so bigggg and has everything you could ever need from a beauty supply. Definitely my go to.

I had an amazing experience today! They have a large selection of everything you need! Staff was very personable and helpful. They also check your temp before you can even step foot inside, so they're very mindful of covid. read more

The store is huge . They have a lot of great items for hair stylist. Nice clothing selection . Huge selection of synthetic hair . The cashiers is young . read more

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Marcealena was great. She has great customer service and helps you out ALOT. Please promote her she makes me want to come back here

Huge selection!! It is almost overwhelming! This place likely has whatever you are looking for and then some! My only complaint is that they don't have pricing on all of their products which is annoying when comparing different brands. read more

This place is one of my go-to beauty supply stores. They usually have what I'm looking for and their prices are decent.

The (Chinese) Lady working the Wig Section is very snappy & hardly smiles. She watches you the whole time & has a problem if you change your mind about what wig you want. Get a new job if you don't like the one you have now for God's sake. Anyway I love their deals & discounts regardless of her attitude. read more

Oh my God...This is the Biggest Beauty supply store I have Ever Been too..I do Hair & I like to do my hair alot also. I was like a little kid in the candy store at this place. This Store has EVERYTHING you need and MORE...The prices are great and the CUSTOMER SERVICE IS EXCELLENT...I drove 45mins away to get to theis beauty supply store it was well worth the drive. The bad thing is now I have to drive all the way back there today b/c I didnt get enough packs of hair for the style I done.. Oh well now I get to Buy more stuff..lol read more

Whoa this store is huge! The customer service was a little weak but I won't take a star away because we went in 15min before closing. This was my first time buying or even trying on a wig and I wanted them to walk me through it but they were so ready to leave it was a scramble. I grabbed a wig without trying it on and prayed that it worked (I was headed to the club) and it did. So in conclusion this is the beauty store Mecca and I got a great wig for $25. FYI: One of the associates informed me that they do not have everything that is sold on their online store and that they carry items that are not sold online. My cousin was looking for a "Free Tress" half wig and they do not carry the line but the website does. If you are looking for a particular line of wigs you should call first and see if they carry it or buy it online if they don't. read more

I am a beauty supply junkie. This spot allows me to get my *fix* in the most amazing way. It was formerly a Circuit City, so it is HUGE! There are rows and rows and rows of any kind of beauty product the African American shopper could imagine. I'm in love with this store. I would camp out here if they'd let me! read more

Great clothing section. Just be prepared to spend money when you come here. This place is not for cheap people. My favorite beauty supply store hands down! Because of the clothes. read more

Biggest beauty supply I've ever been in.....but when do they restock? Cause some of the aisles were lacking products. I went back and still, no restock. As big as this place is, they dont get daily stock?! Ok I did find a product there I could use, but customer service was weak....as a product junkie, if I lived in Georgia this place could potentially be my downfall...if they practiced better service and made sure to keep stuff in stock read more

Every time I have someone coming to visit from out of town, I take them here and they freak out and spend a ton of money. This place has everything. I don't purchase wigs or hair, so I cannot speak on the quality but the selection is huge. They also have a ton of hair color, clothes, nail stuff... you name it, you'll find it here. read more

The woman working the wig counter wasn't helpful and could hardly speak English. Even though she was no help and couldn't help me choose a wig she limited my wig selection to three and told me there was a no return policy. My wig started itching me after I bought it. read more

The Mecca of all beauty supply stores. Clothes wigs shoes accessories makeup you name it they've got it

Not a customer focused business. I will never support this establishment again. I had to wave my hands to get someone to help me. They have a million different reasons why you can't split payments and are unwilling to accomodate paying customers. Spend your money somewhere else. read more

I have been near here many times but never shopped here. i am getting my hair braided and the type of hair the stylist uses is only sold here so that's how i ended up here. I see a lot of complaints on others reviews, but i came in when it was almost time to close so maybe that's why it was so quiet. Everyone spoke when i walked in. i did ask the cashier where would i find my hair at and he pointed to the corner where to go. I was actually looking for help, but when i got to where the cashier pointed no one was there. it was ok tho bc soon as i walked back i peeped the hair i needed. Very quiet and clean inside. but again i came in around 8 and they close at 830. this store is HUGGEEE... with ANY hair product you can think of they have it. If interested in hair store clothing they also have a whole sections with clothes, jewelry, make up, etc. If i'm in the area i'll def be back. read more

This is my least favorite Beauty Master location. I choose to shop here if I decide to run my beauty supply store errand on the way home from work. It's conveniently located right off of US 166, and much easier to get to than the Headland Dr. (which is literally across the street) and Camp Creek locations. The service on the floor here is lackluster. That may even be sugarcoating it. During a visit about a year ago, I asked for the restroom and was told it was out of order. Ok, understood. I did see that there was an "out of order" sign on the door. And thankfully, there are restrooms in the mall food court within about a five minute walk. Well, a year and some change later that "out of order" sign is still on the restroom door here at Beauty Master. Can the responsible parties not invest in bathroom repairs as a convenience to their customers? I doubt that's the case. They'd rather not deal with providing this basic service to customers who come in and spend a significant amount of time trying on wigs, deciding on hair colors, and browsing makeup and accessories - many with small children in tow. I stopped in last week (again, only because I was in the area). I looked around the store hoping and praying to find a particular style of hat that I had in mind and needed to wear within about four hours. After about ten minutes, lo and behold - I spot a hat that fit my vision! Only, it was off-white and I needed white. It was the only hat on the shelf, so I figured it was likely misplaced and surely there were others of its kind in different colors. I stopped an associate who just happened to be coming from the back room and asked if there were any more. She replied "no, that's the only one" and walked away. I thought hmm, so strange that she could give such an answer so quickly. I dropped the hat back in its (obviously) misplaced location and continued browsing the store in disappointment. Maybe there was another style headpiece in white that I could get instead? Not at all. In fact, after about five minutes of my bummed out browsing, guess what I happened upon?! A half table full of the exact hat that I asked about in an array of colors!!!! I was instantly gratified that there were indeed white ones to choose from. Do you think the associate, with access to the back room, had no idea there were in fact about 25 of the hats in the store? That's probably about as likely as the restroom really being out of order for over a year. What I can compliment about this store are the cashiers and the associates in the wig department. They are polite, pleasant, and patient. If you're ever here browsing wigs, check out the inspirational messages posted near the mirrors :) Also, the store is kept clean and generally all the merchandise is neatly organized (re: one out of place off-white hat). Typically I'm in Beauty Master shopping for Marley Braid hair extensions for kinky twists. I can always find enough packs (4-8 depending on the length that I'm getting) in a color that I like here. I'll continue to shop at this location when it's convenient, keeping in mind that floor service and customer convenience is not a priority. read more

The first time I walked in this store I almost passed out! Four years ago I moved back home to California and we have no Sista beauty supply stores (that's what I call them). The closest thing we have is Sally's . New to Atlanta but not the south I was happy to have found this store but had no idea of the magnitude of this store when I walked in. Everything thing and then some you can find it at BM. All the staff are friendly and ask you do you need help. OMG when you go to checkout there are SEVERAL lines not just one. I will always be a customer of BM read more

Tamesha is so nice! I will look for her every time I come here. . . Great advice and expertise. went to check out most my items ended up being on sale. Saved $7.50 today Who doesn't like saving money?! Their prices are always so good and BM is basically a one stop shop for you hair needs. read more

This place is a joke. I've been buying wigs from here for many years. Never have I been told that I can ONLY try on 3 wigs AND THAT'S IT!!! If you don't find one out of those 3 wigs you will have to buy one without trying it on. This is the Chinese lady New policy. I've always spent 100$ or more in there and I refuse to go back and suggest you do the same as most of her customers black women. This is how we are treated. read more

I'm so disgusting by what I just observed from the lady owner! As I was shopping one of the employee's said she has to use the bathroom, the owner said go to Wendy's next door, the employee said why can't we use your bathroom and Wendy's is not open yet, the owner said they open at 11(a.m.) wait then go to Wendy's. (It was about 10:40 a.m.). After the owner lady walked away from the area as there were a few employee's were standing where they were talking. I went to confirm Just know spending your money there, you are supporting this disgusting treatment. I did express to the owner how bad it is to send your employees to a restaurant to use the restroom, while you have a restroom, because you don't want them to use it. She just looked at me with a blank stare. This is the location outside the mall (the one next door to Wendy's, yet its the same owner as inside the mall) read more

If I was allowed to give no stars they wouldn't receive 1.... make sure your name is on your card or they will not let u buy! Oh and they watch u without blinking, at least greet customers before u just eye ball everyone.... the cashiers are the thieves ..,. Make sure they take the alarm off of your products .... never will come here again. It was better as circuit city anyway read more

Large, lots of choices, but if you are looking for customer service or REAL HELP, DO NOT shop here! EVERYTIME, I come in here ( I am now thoroughly disgusted with this location AND until they STOP babysitting high school and college-aged toddlers who have no intrest in you or the store (the cashiers/associates are on their phone or yakking amongst themselves ALL THE DAMN TIME - beyond frustrating...and seriously, YOU'RE AT WORK?!). They see you and TOTALLY ignore you. And don't look like you are looking for something or need help! Heads are barely lifted, unanswered questions run amok and everyone seems to be there just to collect a check! Told management, but she could BARELY speak english...not surprised..just still scratching my head on how u can open an establishment and not speak the language tongue of YOUR FREAKING CUSTOMERS?????? WTF? This is the norm in OUR neighborhoods and we just accept it. NOT this time; will not be back until something changes...won't hold breath! read more

I would LOVE to give this place 5 stars but ... they have some items that are WAYY over priced.. i guess it is to make up for the stuff that they sell for very cheap... granted the buy 1 get 1 free sale on Remi hair is to die for.. but it is not the TOP quality hair that I am acustimed to buying. UNLESS its a wig.. they do have buy 1 wig get one free.. i dont know if this applies to the remi lace FRONT wigs... they do not sell FULL lace wigs.. if you ar ein the market for Sensual Devine Virgin remi.. RUN out the door.. they sell the 10in for $119 where I get it for $59 in decatur on columbia dr next to Wayfield... weavING hair.. 3 stars.. everything else in the store 10 stars read more

Seriously this place is huge! I could easier drop like 500$ at this place so have everything hair related. I was having a hard time finding 24in hair weft extensions and of course they had them even in the color I needed and for an amazing price! Better than all the other beauty stores I've been to. A lady came up to me and helped me get everything else I needed for maintaining the weave and was very friendly. I did go around noon Friday so they were practically empty. Sooo worth the 35min drive, if I ever am in need of anything hair related that is where I will go :) read more

Umm this place gets 10 stars simply for it's existence! I luv to play with hair, makeup, and accesories. It is all here under one roof and I LOVE them for it. One should alwayz grab the sale paper they have as you walk in b/c you will find their best deals inside. For example they have this flat iron package that has 2 inside for around $20 and you get another 2 for free. All their wigs were 30% off last weekend as well. Their cosmetics are awesome, I luv NYX and Kleincolor b/c they have good pigmentation and payoff. They carry this for cheaper than Ulta many times. This place is overwhelmingly BIG (former circuit city) and I could spend years in this store. The workers are always so informative and friendly, that it's surprising. read more

Amazing! This store is GINORMOUS! I have never seen so much hair in my entire life. So much variety, different textures. I wasn't sure where to start. The prices are great!! Did I mention how large this store is. In a nutshell, The store is very well organized, prices are right and the staff is knowledgeable. Kinda excited to go back just to browse. read more

Huge beauty supply store. You'd find almost any black hair product in here. They have two locations, one in the mall and the older location across from the mall. read more

the store is overwhelming!!! with that, you cant get or find any help. On a rare occasion i have had a cheerful girl ( they are all young) help me, but all in all, attitude, attitude and more attitude. they should be glad they have a job and act like it! read more

I absolutely Love this store. I haven't been to any other Beauty Masters but this one is always awesome. I know some reviews are saying that the customer service isn't the best but my experiences there have always been great! In the market to find a huge selection of hair products and accessories, this is your paradise with great prices! read more

HORRIBLE! HORRIBLE! HORRIBLE CUSTOMER SERVICE!!! I called ahead for a wig, they advised me they had it available, I drove over 30 MINUTES TO GET IT, arrived just under 10 mins to closing, they'd locked the doors early, and REFUSED TO ALLOW ME IN TO GET THE WIG! The security guard went and shared these same details with the manager Joy and she still said NO! When I called ahead it took a very long time to get the information, as whoever answered had several other conversations happening at the same time. Wow. And when I asked her to check another wig she told me she had a line and other calls coming in. WOW! I still came to the store because I had an early flight and needed it for that trip. What a waste of time, gas, and patronage! AGAIN HORRIBLE HORRIBLE HORRIBLE CUSTOMER SERVICE!!! STAY AWAY ESPECIALLY IF YOU WANT TO BE TREATED WITH RESPECT AND CONSIDERATION ...OR LIKE SOMEONE WHO IS ATTEMPTING TO BE A PAYING CUSTOMER! read more

This store is AMAZING!!!!! I've finally found a beauty supply store that is one-stop shopping. I was so impressed on how everything was so organized with the weaves in one section, and wigs in the other. Kudos to Lisa!!! your customer service is impeccable you made me and my friend "the other Decatur looking girl" feel so welcome:) The 2 hour drive from Chattanooga was so well worth it. read more

I love this particular Super Beauty location better than the Candler location, they're more friendly and helpful here. I would go to this one all the time but it's not close to where I live. The prices are pretty reasonable. 5 stars baby! read more

I came here after reading reviews to this place. It's AMAZING! I spent almost 3 hours in here looking at everything! They are conveniently located on the side of Greenbriar mall. They have tons of selections of weaves and wigs. I don't wear either but since they have everything for everyone I was happy. They have a big children's selection in the back too. They have tons of accessories and nail products. I was able to find everything I needed for my next relaxer and found amazing colors for my nail polish collection. They even have NYX products! I love nyx cosmetics. Everyone was helpful, and if I had a question it was easy to find someone who could help me. Everything is reasonably priced and I would def. make this my regular beauty spot. read more

Love it!!! The dresses are GORGEOUS! The customer service is top notch. We'll definitely be coming back!

"We don't give prices over the phone." Yep, that's what the young lady told me when I called and asked for the price of ONE item. Since they "don't give prices over the phone." I won't use gas to drive there and support a business lazy enough to practice such foolishness. No business. On to the next one. read more