just now
New
I have frequented this business (Beauty Mart in Forest Park, IL) for YEARS but from the service I received in March 2025, I will NEVER go back!
I came in to purchase a wig so I had my new wig cap with me. The female owner proceeded to tell me I have to purchase their wig cap for $1 - I told her the wig caps are usually free when trying on wigs, she said NO not here.
Their was a lady at the register stating to both the husband and wife (owners) in a calm manner that wig caps are in fact free in all the beauty supply stores she frequents. They told her to go there - I was appalled! She had purchased $65 worth of items and I told her to return to obtain a refund and she did.
They proceeded to tell us both don't come back in their store! The whole experience was Vile, RUDE and unprofessional as a business owner you don't treat customers that way; It was not warranted.
Collectively, we should spend our dollars in a business where we a VALUED.
Their utter disrespect came from a place of HATRED. How do you continue to serve a population of people and continue to disavow.
I'm taking my business/ money elsewhere - how RUDE!! read more