Janet helped me get my mother in law the prettiest wig before her chemotherapy. She was so self…read moreconscious and Janet instantly put her at ease and we found an extremely flattering wig that she absolutly loved. The price were a bargain. I thought we were going to break the bank but the wig we chose without seeing the price even - turned out to be super affordable!!!! Great experience. Extremely professional and low low low pressure. Wonderful value. I highly recommend Janet to anyone wanting a positive experience all around on their hunt for a wonderful and natural looking head of hair. Absolutly beautiful choices for every budget.

I emailed Janet @ Jeans and asked for an appointment for my Baby! She promptly said she didn't have…read moreany open spots but if she had a cancellation she would call. She did and we are so grateful and happy with the wig we purchased. It is Baby's first and she is beautiful!! Thank you Janet!!

Ladies, if you're looking to waste hours of your day perusing around isles of lashes, hair,…read morejewelry, lipgloss, hats, accessories, and hair care, this beauty depot is the place for you! The newest location of beauty Depot is sleek with pink balloons and neon signs, R&B music playing, and bright lighting in every aisle. On the left side, there's drawstring ponytails, dresses, two-piece sets, wigs, shoes, and hats. towards the middle, there's an aisle full of lashes, thousands of lip glosses, eyeshadow palettes, nail polish, lip liners, and any other makeup product you may need! make your way towards the right and there's purses, hair care products, gels, braiding hair, jewelry and bundles. Everything a girl could ever need can be found at Beauty Depot! The staff is always welcoming, The store is very organized and well maintained, and the music selection is great. You will definitely leave here with more than you intended to, but don't worry it won't break the bank... Beauty Depot is known for their deals. You'll be able to stock up on all of the girly essentials you desire with low prices. Now, the store is big, so don't get lost!

Too much racial profiling! They literally walk down the aisle and follow you while shopping!…read more And what's weird is that these are black employees(COONS) who are watching you. I literally only came into the store to buy a box of relaxer!!! I will no longer support Asian owned beauty stores in Jacksonville!!! Too much "Hurry up and buy mindset"" Take your money elsewhere black women!! Stop supporting these racist Asian businesses!!!

I have gotten three wigs from there, yes three! The two women whom work there are extremely nice,…read morehelpful, and very very knowledgable! I will continue to go here! -Alyssa Karcher

Rude owner. Made an appointment but she also had another client in at the same time with no one…read moreelse on the staff to help. I was sitting in the chair, given one topper to try, and then she left me for 10 minutes. Happened again but left me for 15 minutes. She brought me toppers that did not meet my request for what I want. Plus, she's just taking toppers out of a box that she's is planning to sell to me. Who knows who else has tried that topper on? The place did not strike me as sanitary and definitely not helpful. When I got up and left, she ran after me (leaving the other client finally) and said I owed a $50 consultation fee. I told her if I had received a consultation I would pay it, but I did not get one. I left.

There's a few times in life when I decide to transform my entire look and I am extremely grateful…read morethat Jimmy at Slay Studios was able to make my vision come true. Not only was his sew-in tight but his styling technique had me in complete awe. I'm normally the ADHD client who touches her hair every 2 seconds but this gentlemen was in full control. It was like hair extravaganza, with every braid and every sew, he creates another master piece. He is my hair guru

Definitely your go to for luxury quality human hair wigs. The owner CoCo has phenomenal customer…read moreservice and really cares about her clients. Highly Recommend!

Best hair I have ever had. No shedding or tangling and it lasts!! I am currently still wearing 9…read moremonth old hair and I am very hard on it yet it is still in super condition. Never bunches up. I love the three length bundles that makes it easy and affordable to create layers. The shopping experience is also pleasurable and stylish and much better than walking around having people suspiciously follow you around the store, and not being able to open packages to feel hair. Online ordering is also available although I have never used it. Will certainly purchase from here again.

Love this place!!!! The owner was very attentive, helpful and the prices were great for virgin…read morehair. I bought three separate pieces and all are amazing quality. The shop is gorgeous and clean and the staff that work there are extremely nice!!! I will only buy hair from here from now on!!!

The sales people Are Very Helpful! Smiling faces what a Great Staff !!!! Thanks John the owner for…read moreadvice and support to the Community

I was greeted as soon as I walked in which was a plus Coming in from out of state to look around…read moreand I saw free tress passion twists which can't be found everywhere. An Asian lady asked if I needed help and later this black lady asked if I needed help but I was ok although I did ask her a question. Didn't realize she'd follow me around the store in two other places. I take a star off for this because I already had things in my basket so I had no intention to steal. I look a lot younger than I am and that's not always a blessing because I'm sure she thought I was a young buck. Nice wig selection and accessories but I have to take a star away for the obvious policing.

Purchases was great , earrings still laying and help me out with finding things for my ladies in…read morethe house , because I was lost , but because of there great customer service they were helpful. Thank you so much Coco

Friendly experience. Helpful staff. Lots of parking space. I was in and out in a few minutes.read more

The staff is always nice and welcoming. I've come here a couple of times to get Squeezies for the…read morekids, and they've always been patient and helpful. Great customer service every time!

Good morning, I have been an avid shopper and loyal customer…read more of coco beauty for more than 10 years. I now live in the Saint Johns area and still drive into jacksonville just to shop there for my human braiding hair... the associates are mostly pleasent and helpful and the owners (although stoic presenting) have always been cordial. On average I've spent almost 300$ everytime. We ladies know quality human hair is expensive and depending on the lengths. For the styles I want to achieve it's anywhere from 50$-80$ per pack! I get 3 EVERYTIME and sometimes 4 if I want to mix in a color. On top of that there are the little odds and ends that get picked up just because. Yes, I know, impulse buying... anywho. Wed 25 Jun I went there with my husand and our two girls, and like always I looked around for the human hair aisle while they puttered about. I got 3 packs of human hair... 16"Zury 1B $49.99 18" Zury 1B $59.99 and 24" Kemi $79.99. The hubs got the girls a few things and the afew more things at the counter. Nothing in me has ever lead me to believe that the hair lengths were not what was on the packaging... I get home and prep it for bleaching as I have done many times in the past. I go through the entire process and I'm now ready this morning to get started. I go to my hair bin and get out the color I wanted to add. 18" Model Model Dream Weaver #30 which was previously purchased maybe $59.99 I don't recall. I set the hair out so that I can begin to unravel the elastic gold band and as the hair is laying on top of eachother I notice a discrepancy... I said this can't be right. I looked back at the bags and then my receipt and when I confirmed what they all said, I got out my measuring tape. Well I was surprised to say the least and felt very angry and betrayed to say the most. How could this happen? It's never happened before. The 16" was 14" the 18" was 16" and the 24 was 22! I even asked the Hubs to look at it in case I might be wrong. I was not. So I composed myself and called the store. An associate came on and listened for a bit and then put on the store owner. He was NOT helpful AT ALL. He blamed the manufacturer. obviously they can't check the length of every pack of hair... but woth this information he should probably reach out to them and find out what's going on. No he said he could not help and he could not give me more hair. He said the most he could do was 10%... I was appalled. I didn't have time to ride back up there right then as I'm sure many women don't or don't want to be bothered... but I asked him if this has never happened before, can't you take a loss a loyal customer? And get on the manufacture for false advertising? He had gotten rude with me and said something like why I'm asking him the same thing over and over and how come I'm the only person in the 10 years he's been there to ever complain about this... how should I know? I kept my cool although I'm sure he could hear it in my voice. He said he could not do anything... I said you own the store, you could charge it as a loss, like when people steal no? No he could not help me at all and he would not be calling. He gave me the numbers to call Zury and femi. I will be reporting this to the better business bureau as well. You'd rather lose a loyal customer that you can continue to have for years and years to come? This could've been a better review, singing the praises of Coco Beauty, for being so understanding... Instead I'm here saying buyer be WARNED! Check the length of hair you have gotten from this store! And shop somewhere else for your beauty supply needs BECAUSE THEY DO NOT CARE ABOUT THEIR CUSTOMERS. I'm sad that I have to find somewhere else, but it's about the principle of the thing.

I love this place. This store caters to every type of ethnic hair type. Wavy to tightly kinky are…read morecovered under one roomy location. This is the first store in Jacksonville that doesn't look like a hall closet. Nice roomy well organized aisles filled with every shade of cosmetics, colors of accessories, and beauty products. Men and women styling tools, perfume, body oils, haircare products, hair color, wigs/lacefront wigs (Outre, Sensationnel, Shake N Go, Freetress, MilkyWay, Model Model, Janet, and more), hair extensions, braid/bulk hair, hair pieces, clippers, skin care products, rollers, nail polish, children's barrettes, combs brushes, eyelashes, and everything else in one location. And all relatively inexpensive. Took almost two months to find but this will be my go to store.

I would like to say my experience at this location was horrible. There was an older Asian woman who…read morewas so very very very unprofessional, unhelpful, unpleasant and very rude to me. I asked her if she was able to help me with a wig please? She told me to pick the one or ones I wanted. I took three wigs off of the heads. She then comes to me and says no no no you can't take the wigs off in a very rude voice. I told her wait. I said I ask you to help me. You told me to pick the ones I would like. She tried to then take the wigs out of my hands. I told her no, I would put the wigs back and I did. I started to leave and just go to a different hair store. But I didn't. Instead I asked for her name. Here name is Jina after store 10369 Atlantic Blvd Jacksonville florida...I said I would NEVER go back to that store I've be going to about 4 years plus maybe...Jina needs to be removed from customer service because she doesn't have any. Thank you and again my name is Linda Ham and I was VERY displeased with my visit and with Jina on this date 3/19/26 approximately 10:30 am Thursday. Thank you and I will be doing a review on the young lady who step in and made my visit a pleasant one... Her name is Donna. Very pleasant and great customer and VERY professional and helpful... I'm praying for Jina