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Norwalk, CT

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Bought this eco gel a few days ago the 15th to be exact and I just opened it today the 18th and saw mold covering the top of the gel. I've never had any issues with this store before but I will not be going back, they really need to be more attentive and cautious with the quality of their products that they put on their shelves beforehand.

Sells Pre-Broken Products, Don't waste your time

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8 years ago

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2 years ago

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5 years ago

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4 years ago

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6 years ago

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7 years ago

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8 years ago

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8 years ago

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6 years ago

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11 years ago

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7 years ago

This is the best hair store in CT! It had everything I was looking for and the staffs and the owner were amazingly nice and kind!

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11 years ago

They have terrific service, especially compared to unique Beauty Supply. And they have a lot more products that cater to brown girl needs!

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Bluemercury - Bluemercury Westport interior

Bluemercury

2.3(30 reviews)
4.8 mi
•$$$

I shop at Blue Mercury frequently because of the brands they carry and have found that of the two…read morestores on Main St, one is clearly better. Of the store I don't like, one reviewer here put it best: "I have given this place several tries since it made landfall in Westport. The staff can be either outwardly pushy or completely disinterested; no happy medium here." I've walked into this store (closest to the parking lot) and been completely ignored, which seems like a blessing compared to being "helped" by some of the salespeople. Earlier this year I went in looking for a BB or CC cream, explicitly telling the saleswoman that I prefer only having to wear one product on my face in the summer. She then tried to sell me a moisturizer to wear under another moisturizer to wear under a layer of foundation to wear under a layer of powder. This may be a workable routine for some, but it the COMPLETE opposite of what I asked for and I was livid. This is not the only example of something similar happening, but it is the worst. I tried to avoid after that. Today I went into the branch that I generally prefer, and had an even better experience than usual. A woman named Jackie helped me and she was amazing. She listened to what I said and I walked out with exactly what I wanted (plus a little more, which is fine). She was also accommodating of the fact that my 2-year-old was being a little rambunctious, and I was ultimately really happy with the experience. Overall, I highly recommend the store on the east side of Main St. (near Shoes n More) and would avoid the branch across the street at all costs. I don't know if the difference in staff is by design, but one is consistently better than the other.

Awful experience. I was accidentally sold a "tester" by an employee two weeks ago. Unfortunately, I…read moredidn't realize this until I had left for a trip. As soon as I got back in town, I went in to get it replaced. I no longer knew where the receipt was, but thought they would at least have the sale in their system. I was practically accused of theft with the manager saying that she didn't know where or how I got that tester so she could not exchange it. I finally had to track down the transaction on my debit card's purchase history. I was finally given the product with no apology from the manager and not even a word from the other attendant. She just silently handed it to me. And when I asked if I needed to do anything else, I was just stared at. The way I was treated at this place was absolutely shameful.

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Bluemercury - Bluemercury Westport exterior

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Bluemercury Westport exterior

Beauty Beat - cosmetics - Updated October 2026

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