Rude customer service if I'm honest. The young guy at the desk kept me waiting for 5 minutes in the office while he was on the phone without even looking at me. I was only there to drop the keys off in the morning. A simple "be with you in a minute mate" would have sufficed.
Upon putting the phone down I couldn't help but get the feeling the guy thought I was some kind of fool not knowing I needed a wheel alignment with my tyres, and overall just had a strange, awkward and abrupt manner of speaking to me that made me uncomfortable. Asking any questions was looked at with a quizzical expression that it was a stupid question, why am I asking that?
To top it off, I get a phone call later in the afternoon from the same guy asking me "whether I had any problems with my clutch, and that its making a pr*ck of a sound" - charming.
Considering I drove the car there in the morning and have had no issues with the clutch, the mind boggles how in the space of 5 hours, my clutch could suddenly have an issue...?
Not impressed at all, wouldn't recommend it to anyone, there is a K-mart tyre and auto centre 50m down the road. Try that. read more