Hardly a local business, I know. But when you end up driving over a huge nail, are loosing air…read morerapidly and don't know what to do, heading to Beaurepairs seems like a good idea. Doesn't it? "You need a new front tyre, but they don't make that model anymore. An equivalent performance tyre will cost about $200 and something, something. Then we'll need to do a wheel alignment and swap the back wheels with the front. See how the treading is uneven there?" Ok so it might not be word for word, but you get the point. Due to an alloy wheel complication I had to go to the dealership instead, I had no choice. "Yep, we'll just patch up the puncture and it'll be like new. You're pretty lucky the tyres are in such good nick. So yeah, it'll come to about $60 something, all up." Yep, there was quite a difference. Look I really don't know why that was the case, but Beaurepairs has been in the same prime location since forever I can remember, and there's always client in the parking lots, so they must be doing something right.

Please find another retailer. I took my car in for a simple puncture job this week and was…read moreimmediately told I needed 2 new tyres. I was made to feel guilty for even considering whether I wanted to get the new tyres. After receiving a quote for the new tyres, I said I'd think about it and instructed them to only fix the puncture. After I left, the store manager called me 3 times to say he'd found a better deal on the tyres. On the third phone call he said he had found a great deal on Dunlop tyres and he'd throw in the puncture job if I purchased them. I agreed and told him to do it. When I collected the car, he added the puncture onto the bill and when questioned refused to admit he had said that (I know, I should have asked for the quote in writing - lesson learnt). After seeing that I was clearly upset and disappointed, he didn't want to budge and said "well, we've done the work, you must pay". What happened to customer service? I kicked up a massive fuss and he made me feel like sh*t, and would only budge by meeting me half way. I WILL NEVER USE BEAUREPAIRS AGAIN!

I went here last week and spent $800 on new tyres and to be honest the Guy behind the counter was…read morevery rude. I then book an appointment today because I had another puncture and the guy was so rude, aggressive and full of attitude started complaining he couldn't get my car in. Even though I had made a booking, I told him i don't like his attitude and left which he then threatened me. overpriced tyres and horrible service, go elsewhere!. I hope the guy gets the help he needs with his attitude problem.

I would like to thank your staff who were able to replace my blown out tyre today. They were able…read moreto fit me in their schedule and were able to locate replacement tyres and install them for me. They were very professional and courteous. Michael