The Palm Garden Hotel is a genuinely beautiful property, and whoever designed and renovated this…read morespace deserves so much credit. From the gorgeous entrance and photo-worthy plant wall in the lobby to the landscaping, fountains, gazebo, pool, jacuzzi and beautifully designed bathrooms, it feels much more elevated than a typical outdoor-entry hotel. We even happened to be at the pool until closing and watched the staff carefully reset the entire area -- lining up every chair, replenishing towels and preparing everything for the next morning. That level of care really shows. Unfortunately, the front-desk experience was the biggest disappointment of our stay. Andrus, who was there on our checkout day, was wonderful -- warm, helpful and genuinely welcoming. There was also a gentleman working our first evening who was very accommodating, although I unfortunately didn't get his name. Several of the women we encountered at the front desk were the complete opposite. This wasn't one bad interaction. The overall demeanor repeatedly felt dismissive and unwelcoming -- little acknowledgment, avoiding eye contact, curt responses, and a general feeling that asking for assistance was an inconvenience. I actually caught myself smiling more, speaking extra nicely and trying harder to create a pleasant interaction, which is backwards. Guests shouldn't feel like they have to make the front desk comfortable enough to approach. There were times I hesitated to ask for something simply because I didn't want another uncomfortable interaction. One example was requesting additional towels and room items. We were abruptly told to come get them ourselves. The issue wasn't having to walk downstairs; it was how the interaction was handled. Hospitality doesn't mean saying yes to everything. A simple, kind explanation goes a long way. We also encountered ants in our room, which was disappointing considering the price and otherwise beautiful condition of the property. My other concern is the advertised "breakfast included" benefit. Breakfast is actually provided at a nearby independently operated restaurant across the parking areas. Guests receive a dine-in-only voucher with a limited selection of meals; coffee is included, but other beverages cost extra. I want to be VERY clear: the restaurant is not the problem. We met the owners, and they were incredibly kind and welcoming. I actually think this partnership is an asset to the hotel and should be strengthened, not changed. The hotel simply needs to communicate the arrangement more clearly. "Breakfast included" can reasonably make guests think breakfast is available on-site. Knowing beforehand that it's at a separate restaurant, dine-in only and has a specific voucher menu would set appropriate expectations. There is also an accessibility concern. We met an elderly long-term guest staying at the hotel alone on crutches. We helped her with the elevator several times, and later saw that she had made the entire trip across to the restaurant on her crutches just to access her included breakfast. The restaurant staff were wonderful about helping her once she arrived, but watching her make that journey really highlighted how difficult this setup could be for someone with limited mobility. Even we sometimes drove rather than walk across the parking areas in the heat. I wouldn't eliminate the restaurant partnership -- I'd build on it. The restaurant hosts karaoke, comedy shows and other events, which we only learned about by talking with the owners. There had been a comedy show during our stay that we absolutely would have attended had we known! Sharing their event calendar at check-in, in the rooms, through a QR code or alongside the breakfast voucher would give hotel guests more to do while also supporting a neighboring local business. That's a win for everyone. Overall, I really did love this property. The design, renovation and grounds are fantastic, which is exactly why the shortcomings stood out so much. The physical property sets a high expectation, and the hospitality should match it. Improve the consistency at the front desk, address the ant issue, clearly explain the breakfast arrangement and accessibility options, and promote the restaurant partnership rather than simply using it for vouchers -- and this place could truly be exceptional. And again, a special thank-you to Andrus for ending our stay with exactly the kind of customer service this beautiful property deserves.

Stayed at this hotel for a Baseball tournament and was def…read morefamily appropriate. Rooms are a bit small however we didn't spend much time in the rooms. Spent most time at the huge pool which was the highlight for the kids and on the baseball fields. Rooms were clean and not too dated. Parking is close to most rooms. Hotel staff was exceptional. We just wished they left the pool open longer since it's very much a family atmosphere Breakfast included at local (walking distance) restaurants but selections were limited. Also next to grocery store and many shops.

My friend booked a 1 bedroom/1 bath with full kitchen and a small living area with a pull out sofa…read morebed through VRBO. There was 4 of us that stayed in the condo that sleeps 4. We were on the 2nd floor where we faced the beach and was away from the Main Street. We were above the garages which is probably a nice feature to not have to worry about making too much noise for anyone that would have been on the first floor. The CIS provided everything you would need (aside from your own personal toiletries). We had a small stackable washer and dryer in the unit, there was dish soap, laundry detergent packets and coffee and tea. In the bathroom there was a mounted dispenser for shampoo, conditioner and body wash. I was one of the lucky ones to sleep in the queen bed. It was comfortable but the pillows were really small and disappeared the minute your head laid on them. I feel like there could have been a few more extra pillows around so that each guest could have had 2 pillows. When you open the windows, we got great air flow. It got a little stuffy at night so I would recommend opening the windows a bit if you are on the second floor. The bathroom was large but lacked ventilation as there is no window in it. There was a fan in the bathroom but it wasn't really working well enough. I loved that we were about 1,000 ft from the beach. The manager, Jen was great and making sure we were doing okay. She gave us Sangria on Saturday afternoon and there is fresh pop corn in the lobby. You can borrow beach equipment from the office. We borrowed a few beach chairs. We were a little disappointed when we saw that our unit was not the one featured on VRBO which highlighted a hot tub on the deck. What we saw on VRBO also showed that were would have more than 1 bathroom but we did not get that exact advertisement. I think they just use a standard ad as "the model" but you don't get exactly what is advertised. We were still happy with the condo and the services that we would stay again.

I was initially hesitant about booking this place, as the reviews and pictures didn't quite capture…read morewhat I was expecting. However, I decided to give it a try, and I'm glad I did. I reserved a two-bedroom, 1.5-bath apartment that comfortably accommodated three of us, and it could easily host a family of six thanks to its spacious layout and a convenient pullout couch downstairs. The amenities exceeded my expectations--shower pressure was excellent, making quick and refreshing showers easy especially if you're a big group. The condo includes utilities for four people, with plenty of towels provided (Thanks Tina). While there's no air conditioning, the ocean breeze just a block away kept the unit comfortably cool throughout our stay. A nice bonus was having a hot tub in each unit, perfect for relaxing evenings. Parking was also straightforward, with one dedicated spot included. A heads-up for warmer months: if you're sensitive to heat, keep in mind that summer temperatures can get quite hot, and the unit might feel warm without A/C. Additionally, because of the communal setup, it can get quite loud--sounds from neighboring units are audible--so don't forget your earplugs if you value quiet. Off-season, this spot is ideal for friends' getaways or a quick romantic escape. Overall, a charming and practical choice that offers great value and a fantastic location near the ocean.

My husband had a last minute work project down the street, and we stayed at Michael's as it was the…read moreclosest (and also most affordable for a work trip) lodging. We never actually ended up meeting Michael in person, as we were a very last minute booking, and over a holiday weekend while Michael was with family. He had some friends staying at his property who hosted us and we had a great experience. Breakfast was delicious, the room was clean, and the communication from Michael and his friends was great. To set expectations, this is not only a designated Bed and Breakfast, but also Michael's full time home and as such looks like a home that is lived in. It felt similar to staying over at a family members house, and we were extremely comfortable and felt welcome. If we are ever in the area again for work or fun I would not hesitate to see if Malibu Bella Vista is available.

My boyfriend brought me here for my birthday, and we loved it! Because we were having an…read moreextravagant meal across the street at Saddle Peak Lodge, we decided to stay overnight, and it made for a magical evening! (Had lunch at Nobu, too!) We stayed in the room with private bath and very much enjoyed the cozy ambiance and well-appointed bathroom. Michael was a delightful host with a warm sense of humor, and he made a killer breakfast served on china and crystal, which we enjoyed overlooking his dramatic mountain views. If you're dining at Saddle Peak, staying with Michael is a real bonus. Also, Michael has installed locks on each rooms and provides a key, so your belongings are safe while you're out enjoying the area.

A last minute decision to stay in Ventura on our way home to Bakersfield landed us in the Bayshore…read moreInn. I looked on priceline for the a hotel within our budget. We were able to get a King Sized room with full kitchen for $110 +tax.l on a friday night. We arrived super late, like 1040. The attendant was so kind. He was very proud of his place & the remodeling they just finished. He shared that this room was one of his favorites! He handed me a real key, not a keyboard. The room was very nice, 2nd floor end of the building above the office. It was a basically hotel room except it had a full kitchen, minus a coffee pot. The bathroom was to the left of the bed & kitchen to the right. Instead of 2 bedside tables it has a chair on one side. We had previously stayed in Solvang & my hunny said this bed was so much more comfortable. The shower was huge too. My only recommendations are to get a coffee pot, add a few places to hang up things, maybe just inside of the door. Lastly move the TP holder. I was so afraid of getting it wet.

Stayed over one night so we could be early at SFO to meet bff s daughter on her short layover…read more Plusses Nice room great bed hella easy location off the 101 good breakfast setup Negatives? can't think of any would definitely stay again..

I was looking for the perfect house in Malibu to accommodate my 30th birthday celebrations and we…read morewere so lucky to find this house! It was exactly the getaway I was dreaming of. It is located on PCH in central Malibu with a small, beach right down the street that you can walk to which was so convenient. The house comfortably fit myself and 7 others (4 couples in total). 3 of the bedrooms are located in the main house and the 4th bedroom is located in a separate 'apartment' attached to the garage - great for someone who loves privacy. One of the hosts met us to check-in which made the process very smooth. She was able to walk us through the house and let us know everything we needed to know for our stay. The house was equipped with kitchen utilities, toilet paper, bathroom items, etc, along with some great amenities - pool table!, grill, three balconies, TVs, chess table. The hosts were very communicative with any questions we had, as well as checking-in on us. The views of the ocean are incredible - great place to watch the sunrise or sunset and spot some dolphins. I can't recommend this house enough! It's a great place for couples, families, friends, celebrations - anything! I will definitely be staying here again. Thank you so much!!! xx

This ONE OF A KIND beach house is perfect for couples and small families with a desire to spend…read moretime on one of the best beaches that Southern California has to offer - Faria Beach - with Mondo's Beach which is famous for our surfing. A winning combination of location, quality and price. This Beach house is on the sand in an area that is known by the locals as the new Malibu, but without the traffic, pollution or crowds! Enjoy the 2 mile sandy beach which is rare for the area, as many of our beaches are rocky and offer very little sand. Centrally located 65 miles north of Los Angeles, 20 minutes south of Santa Barbara, 15 minutes from Montecito and Biltmore Hotel, and 10 minutes from Ventura and Carpenteria. This location is ideal for enjoying the best that each of these world famous destinations has to offer.

Big condo. Great location, few steps to the beach. Old timey style, needs some updating but it was…read moreclean (even if it was overly stinky like nasty Fabulosa). Check in & out times are dumb and frustrating - too late too early. Garage for a mini car only. Advertised as partial ocean view, so ridiculous. Maybe in the past. No view now due to nearby new construction that was loudly underway. The community jacuzzi was cold one morning, didn't work at all the next. Not sure what's happening with rental office, creepy.

It was very clean, nice and reasonably priced for the value this property provides. What prevented…read moreme from giving five stars as the fact that check-in is late and checkout is very early compared to what's considered standard.

I found Kim at a bridal expo in 2019. Right away, I was captivated by her radiant energy, her…read moreknowledge and passion for her job. I left that expo with her contact information and emailed her October 2019 to start the Honeymoon planning. Kim is a miracle worker! She had immediate comparable side by side cruise quotes for our destination, Tahiti. She took every idea I had and put it into our travel plan. She thought of everything from timing, transfers, air and hotel. Come 2020, Covid-19 hit and we decided to postpone our wedding along with our honeymoon. Kim made it so easy and simple to re-book our honeymoon in 2021. Along the way, our chosen cruise line canceled our trip so Kim had to start from scratch but she was so quick to react. She has about a 24 hour turnaround time! She keeps me in communication the entire time, we call, text and email. Fast forward to October 26, 2021, my husband and I go off on our honeymoon. It was everything I imagined and more. Thanks to Kim! Kim took my idea, and ran with it. She delivered and exceeded my expectations! We already booked another trip for October 2022 for our one year anniversary. I bet my money it will be just as amazing, if not, better! Kim, there will never be enough "thank you's" but THANK YOU! You gave me my dream honeymoon and for that I am eternally grateful. Use Kim for your travel plans! You will not be disappointed.

We met Kim at the LA Bride Sow at the LA Convention Center and were married in Costa Rica, April…read more2019. While Kim had strong connections to Sandals, we ultimately decided to go with a non-resort wedding. With nearly 100 guests in attendance, Kim was the main point of contact for hotels, transportation to and from the airport, as well as tours. A great thing about working with Kim is the ability to reserve activities in advance using credit cards and giving guest the ability to pay over time for those who needed it vs. wiring cash overseas. Regarding the wedding, during the planning period, Kim was the main communicator to the Chef, and did great in conveying what was most important to us. Ex: a full dessert bar was a MUST - see photo:) This also included gathering quotes before we ultimately decided to go with Chef Manuele Fratini. My wife raves about Kim being so warm and bubbly over the phone and making her feel like she really cared. From the emotional rollercoaster, the stresses and the joys, Kim was there for all of it working with our WP and was a trooper through it all. We're grateful for all of her efforts in being a part of our special day - my wife and I made a lifelong friend. Thank you Kim! Love, The Bride & Groom