With the 30 degree temps, we decided to stay at Docks verses camp next door at the Cades Cove…read moreOutpost Campout. We were pleasantly surprised with the motel. From the front porch of the office, to the rooms themselves, this little roadside motel has a cozy, timeless feel to it. The rooms are clean. The staff are very friendly and welcoming. We have already decided that this will be out get away for our weekend mountain getaways!

This place is an amazing gem hidden away. We were very pleased and surprised by this pleasant find…read more We will be returning as often as we can. It's very clean and comfortable accommodations. The motel is located very close to the river with a firepit located on the bank of the river. It is also very beautifully decorated with flowers and items from the 1930's when the motel opened. You can tell the staff is proud of the property.

This was my third time to The mountains, first time using Alpine Mountain Chalets and enjoyed every…read moremoment of it. Customer service was great leading up to our arrival. We got a call the morning of our reservation to get our code to get into the cabin and they double checked to make sure we had the email they sent with directions since GPS will send you the wrong way. We stayed in "Little Bearadise" and it was amazing. Great views, not up any ridiculously steep hills, only a 20 min drive to Pigeon Forge and a 30-40 min drive to Gatlinburg depending on traffic. Everything inside the cabin was great, no WiFi though but for us, that's what we wanted anyway. Jacuzzi worked perfectly, had everything you need to make meals. Just make sure you bring nonstick spray for the pots and pans (learned the hard way). Bed was decent and wasn't as bad as others made it seem. Even though there is a cabin right next door, you still feel like you have a private and intimate atmosphere. Make sure you bring your own firewood and lighters, as well as charcoal since there is a small permanent charcoal grill out front. We will definitely be staying here again.

This company could easily get 5 stars but my vacation fell short of spectacular because of a couple…read moreoverlooked details...most importantly they failed to tell me that the cabin I booked was in an area that requires 4WD or chains in winter. We didn't find this out until it was too late. There was a warning sign on the road going up to the cabin which we didn't see on our drive in because it was dark - we saw it on our way back to the cabin after our first day out being tourists & then it started snowing. I have a large SUV (pathfinder) but it is not equipped with all wheel drive. The snow shower ended up becoming an unexpected snow storm that left us stranded on the mountain for 3 days. After a day & a half we ran out of food. I called the office and they sent someone in a 4WD vehicle to drop off some salt, a shovel, and some frozen pizza & muffins to hold us over. This all could have been avoided if we given notice to come prepared. I had so many things planned to do and we lost 3 days because the roads were covered in snow and ice and were too steep for my vehicle to climb in those conditions. On day 3, the snow and ice had melted enough that my husband was able to scrape tire paths in the road to allow us to escape. This took him hours of hard labor. I was traumatized from an unsuccessful attempt (with our vehicle losing traction, sliding backwards, & landing in the ditch) that by the time we got off the mountain I was too afraid to go back to the cabin again. I called customer service and told them we were checking out early & apologized because we didn't do the dishes & strip the bed before we left which was required in our contract. On the positive side: customer service is responsive & very easy to reach, the cabin was clean & well kept, the fireplace worked wonderfully & kept us warm, and their prices are fair. Like I said, had we not had such a bad experience trying to get off the mountain, they'd be getting 5 stars.

I could tell you a tale of woe. Like as we were leaving we had a flood in the RV and couldn't use…read morethe water. But I told Dave to call Big Meadow and see if they had a RV Mobile technician to recommend. It was our second stop and Christina in the office gave us Tom's number. So this morning Tom fixed the leak and we could finally have water again. We've been here many times and are delighted to have a spot on the Little River. There's a rafting company right next door and it's fun to watch the people come down the river. There is a cement patio and a dog park for Freckles. She was very anxious driving through Atlanta with all the traffic and big trucks all around us. But the beauty and calmness of this campground can make anyone relax. We look forward to enjoying the Smokey Mountains and Cades Cove our favorite.

We have been camping all over the country and this was the first campground that we were not unable…read moreto park or truck in the RV spot with our RV. At $500 for 4 nights in the off season, one would have expected enough room for our truck and 29' RV to fit on the spot. The pads are also very small, only enough room for a couple of chairs by the RV. The picknick table was on the gravel. Not enough room to put out our carpet without being on the gravel.

Jenn and I finally got the rig back together enough to slip away for a long weekend. After Helene…read morewe were concerned the area would be damaged but it was wasn't. Just below damage area. If coming in from the West through Townsend, Wears Vally road is narrow and twisty. Some decent grades also. Coming from Pigeon Forge the road is wider and no steep grades. Either way a scenic run. We are 40' and tall with a Mega Cab so similar to driving a trailer truck and we made it fine but not everyone is up to the twists and turns. At the campsite which was up a decent grade there is an evergreen tree that needs pruned back to back in without scratches tot he rig. Also the site and several others seem to be slanted where it would have been easier to back into from the other direction. Also please not that some sites are back in and others are pull ins. Site was close to level left to right but I used two blocks on the passenger side. Could have gotten away with just one. Front to back the site was quite unlevel so made for a very low nose that I did bump my head on several times setting up. Once set up I went to walk the dogs on the loop. Quite a bit of grade so great exercise. Only issue is there are no trash cans except all the way at the entrance and the dogs never had to go down there. Water pressure seems good and electric only blinked off once during the storm the first night. The sewer worked good also. Over all not a bad campground but needs some maintenance on the trees and the drive and add trash cans for pet waste. It did seem not many folks cleaned up after their pets.

My daughter and I visited this beautiful clean pool a few weeks ago with her two small children…read moreeveryone was super nice, it's a family environment with beautiful surroundings

Best KOA we've ever visited. Perfect for us. We loved it here. From the check in to the location…read moreto the great staff everything checks all the boxes. We will be back.

Over priced for very little room. Pool always seems to have problems, and is closed a lot during…read morethe hottest months not just a one time occurance.office staff does not handle reservations properly. Mulch everywhere and in turn creates a soggy mess when it rains. The result is a multitude of flies. Overall unfriendly.

Great little hidden RV park. There are great spaces in the back with a creek at the back of your…read morerig. Ask for space 68 or 69 and you will be the HAPPY CAMPER! The folks that run it are super nice. Wish I could stay longer than 2 nights because I just love this place.

Yes, not the best in the Pigeon Forge area, but also not the worst...and their prices are very…read moreaffordable (after all, you're out in town all day, not at the campground). Have stayed there several times and will be staying there again in December.

I stayed here 5/13-5/15 and it was very peaceful. I was at campsite #3, it had room for a couple…read moretents and hammocks, it was also on the river so I got to do a cold plunge. I would like to say the ticks are really bad here but oh well still had fun!!

This campground is small and quiet. It has a beautiful setting along Abrams Creek. Some campsites…read moreare better than others. There is water and a restroom. There are no showers or electricity. The road in is through the mountains, but the campground is flat. There are no stores near by so bring everything you need including enough gas to get out. It's close the the Tail of the Dragon and the Foothills Parkway and not too far from Gatlinburg if you go in through the back way. I would definitely recommend this campground for those who like peace and quiet.

This is my second time staying at Ela Campground. Each stay was a week long and enjoyable. I…read moreresided in the cabins, which run around $300 for 7 days. The cabins have; two bunk beds, mini fridge/freezer, microwave, counter, DirecTV, A/C, heater, and many power outlets. The mattresses are relatively comfortable and the cabins have a decent view of mountain ranges. They're not by the river so no need for worrying about Mosquitos, nor are they by walnut trees so no need to fear loud thumps as one nature-hating reviewer posted. While I agree about the whole "trailer park vibe" somewhat, it's not as bad as another reviewer made it out to be. It's quiet out here and is not very far from the Smoky Mountain Park which is fantastic since that's probably why you're here to begin with. There is Wi-Fi, albeit not very good. It can handle very basic Internet surfing. Hopefully that will be rectified soon. Luckily there is excellent LTE service with AT&T (probably with Verizon too, don't know. Don't have them.) to help fix that darned slow Wi-Fi issue. Though honestly, epic Wi-Fi shouldn't be much of a concern considering you've got epic adventures & views to partake within the Smokies. All in all, very nice place with very nice cabins of which are maintained and kept up. You'll enjoy your stay here in the cabins. Lastly, the restroom/shower facilities are very close to the cabins and have been clean/operational both visits. Hot, consist water. Clean toilets. Always have toilet paper. And most importantly, the toilet paper is 2-ply, so no sandpaper butt napkins! (Whew!)

Stayed here last week with a church group of about 50 people while doing some Mission work in…read moreCherokee. My experience is from the perspective of the one in charge of cooking and meals for our group. Our group had rented their kitchen space and because we don't live in the area we relied on them to adequately convey the facilities which were woefully misrepresented. BEFORE ARRIVAL: Called 1 week prior to confirm space and storage availability as I was bringing as much food with us as possible. I was informed that from my original call several months prior some refrigerators were no longer working and that they would double check. She further stated that there was a Boy Scout troop coming in and that we would need to share the kitchen space and fridge/freezers. ARRIVAL: We arrive from VA one hour prior to dinner needing to be prepared and served due to traffic and walked into this kitchen area to a disgusting kitchen and dining space. The sink was full of ants and completely clogged, half of the gas stovetop burners would not work and one oven was not functional. There was a layer of filth on everything in there. Our group went to cleaning immediately before we could even prepare food and notified the office of our problems. DURING: Room flooded Two replacement stoves One significant gas leak (where I lost some cognitive function temporarily) Prolific ants Deep freezer full of unlabeled random items that had barely any space available. ..and my home for a week #20 RV...the trailer was cleanish but dilapidated, rusty and had no functioning outdoor lighting. The view off the deck was nice. I will never return or recommend this place to anyone. Ever. Ever.