I'll start by saying I highly recommend Craig Martin at Eco Electric…read more We had strange random power loss at my mom's house power would come and go. I checked the normal fixers like GFI's and circuit breakers. I had a hard time finding the main breaker as it was replaced when my dad added solar with the help of a flashlight and the power company I located and reset the main breaker when I turned it back on there was a loud sizzling noise. It didn't sound safe. Based on reviews. I called Eco Electric after hours to evaluate the problem they sent Craig. I didn't know what to expect. I'm always on guard because my mom can't afford to be taken in this bad situation. I was impressed with Craig. He was knowledgeable and professional. He quickly identified the problem he showed and explained that the breaker was moving around. He tried to tighten, but the screws were burnt and stripped he explained they were not tightened properly, which made the electricity arc. He called his office and tried to locate the assembly to secure the breaker due to the age. Parts were not available. We needed a new panel as it was the original over 30 years old. The parts were no longer available and even if they were, we would only be prolonging the inevitable he wrote up an estimate we thought to be fair. He called for an emergency install to the power company and handled all permits and inspections. He then secured the breaker as much as possible, so we had essential power that night and the following day then he came the next morning and he install was complete by 3 PM. The only thing we're waiting on is for the stucco to be replaced which I'm hoping will be soon as some of it is exposed to the elements thank you Craig. I will be using and recommending you for all our future electricity needs. Sincerely, Sandi Sullivan

As veterans, and with me being a retired law enforcement officer, my husband and I would not…read morerecommend this company based on our experience. My husband called Eco Electric because two outlets in our kitchen were not working. We expected to pay the standard service call fee, which was around $60 and possibly, if needed, $289 diagnostic fee. The electrician, Andrew "Drew", arrived and my husband explained the problem. Andrew gestured toward an area of the kitchen and said the issue was probably there, referring to where the GFCI outlet was located. However, before performing any diagnostic work or even checking the outlet, he had my husband sign an agreement authorizing a $289 diagnostic charge. Andrew then stepped outside, came back in, walked directly to the area he had pointed out earlier, moved a medicine box that was blocking a GFCI outlet we didn't even realize was there, and simply pressed the reset button. The outlets immediately started working. At that point, my husband asked if the diagnostic charge was still necessary since the problem had already been resolved. Andrew told him the charge still applied because he had already signed the paperwork, even though the issue had been fixed before any actual diagnostic work had taken place. That is what left us feeling misled. Our concern has never been about paying for honest work or a legitimate diagnostic. Our concern is that we were asked to authorize a $289 diagnostic fee before basic troubleshooting was performed, and once the simplest possible fix restored power, we were still expected to pay the full diagnostic charge simply because the paperwork had already been signed. Andrew seemed like a nice person, but that doesn't change how the process was handled. I don't know whether the technicians are paid on commission or another type of incentive, but as a customer, the process felt dishonest and misleading. My husband later spoke with Bill, who I believe was the manager or someone in a supervisory role. Unfortunately, my husband found him dismissive and defensive of the complaint. He didn't seem interested in truly listening and even interrupted my husband before he had finished explaining what had happened. To Bill's credit, he said he would speak with Andrew to hear his side of the story and call my husband back. When Bill called back, he did agree to reduce the charge by $100, which we appreciated. During that conversation, my husband explained that, going forward, their technicians should provide a more thorough explanation and perform basic troubleshooting before asking customers to authorize expensive diagnostic charges. Otherwise, the process can leave customers feeling misled and can come across as deceptive. What was especially disappointing was reading the comments Andrew entered on our invoice afterward. He (Bill or Andrew) wrote that the customer "was not happy with having to pay for the diagnostic" and that he "wouldn't be able to work with him again." That is simply not an accurate representation of what happened. Our complaint was never about paying a fair diagnostic fee. Our concern was the lack of communication, the order in which things were handled, and the misleading process. We were asked to authorize a $289 diagnostic charge before the most basic troubleshooting step--checking and resetting the GFCI outlet--was even attempted. Once that button was pressed, the outlets worked immediately. We appreciated the $100 reduction, but that doesn't change how this experience was handled or how our concerns were documented afterward. As veterans, my husband and I expect honesty, transparency, and integrity from the companies we hire. Unfortunately, this experience fell far short of those expectations, and we will not be using or recommending Eco Electric in the future.

Excellent service. I've been dealing with them for years and I've never been disappointed with…read moretheir service. Great people!

I would not recommend this company based on my experience…read more The technician came out on 8/10 to diagnose and work on our generator. During that visit, he had to leave and return with parts. He determined that a brush block was needed, which had to be ordered, requiring a second visit on 8/14. During the second visit, the brush block was installed, but the generator still surged and shut down under load. We were ultimately told the carburetor was the remaining issue. We were initially billed $1,815.21, including 5.25 hours of labor for the two visits. We have Ring camera footage showing the technician was at our property for approximately 3 hours on the first visit and less than an hour on the second. I questioned the labor charges because I was not aware that travel time was billed or that there was a 1.5-hour minimum. When I asked for an explanation of the billing policy and where those additional labor charges came from, I was immediately offered a discount rather than an explanation. I declined the discount because I wasn't looking for a discount. I wanted the billing explained. After further discussion, 1.25 hours of labor were removed from the invoice, bringing it to $1,589.90, which I paid. What bothered me most was the lack of transparency and how the dispute was handled. After my husband left a review, the owner privately messaged him and accused us of "not giving a hoot to ripping a business off." That was an extremely unprofessional response to a customer who was simply questioning the charges on their invoice. I paid the corrected invoice, but based on this experience, I will not be using Happy Hals again.

We had an issue with electrical. Brad was responsive and came over right away. He found the issue…read moreand fixed it within the hour. We will be using in the future.

Brad is more reasonable than the other mobile repair services I've used recently. Very…read moreknowledgeable ( 20 + years as a RVIA Certified Tech) very professional and friendly. He went thru all the electrical, plumbing systems. He made sure the AC, refrig, stove, water heater, water pump, converters and inverters were working on our RV that has been in storage for 5 years. Highly recommend that you call him first to get your rig ready for the road

I've used Penny Electric since approx 2008. I love them! They always respond very timely and come…read morein person to give me an estimate. Once I decide to go forward with the project and approve the invoice they return expediadiantly to do the work. Everything has gone up in price soooo much that life is quite unaffordable. However, Penny electric is still reasonably priced compared with other electricians; they are so knowledgeable and highly professional. I'm a Veteran and they take special care of us as well. I live in Sun City Summerlin and they recently provided me with electrical service that I needed to change out my old gas fireplace and replace with a new electrical fireplace (installed the 240V for more heat! They also installed 240V for my swim spa a few years ago; all in accordance with city inspector requirements. I definitely have brand loyalty to Penny Electric and highly recommend them for all your electrical needs!

In 2022, we hired Penny Electric to upgrade our electrical panel before adding solar to our home…read more Four years later, our solar company discovered that the electrical box was coming loose from the side of the house while working on our system. I called Penny Electric and was told the work was no longer covered under warranty. I understand warranties have time limits, but I was disappointed by their response to an electrical box coming loose. If work I had done for someone failed, I would want to make it right. I do want to recognize Ernesto, the electrician who came out. He was friendly, professional, and excellent to work with. I'd give Ernesto five stars. My overall rating for Penny Electric is three stars

One would assume renting some equipment would be fairly easy. It is not whatsoever. Needed a diesel…read moregenerator for an event, and the hoops you have to jump through to get an initial quote is lengthy. submit a weblead for a quote, and it takes 3 days for a rep to call you back. in addition, pricing for the generator itself was reasonable.... however if you need extra accessories (i.e. cabling, extra duplex boxes, etc) its more than the rental itself. they charge $1 per foot of cable!! extra duplex boxes are ridiculous, a $150 drop and $150 pickup charge, and don't make it easy for you to even pick it up with a trailer receiver that is impossible to find, even if you wanted to. We even fueled the unit ourselves, since we have access to diesel fuel, because their per gallon rate was ASTRONOMICAL! so the $165 rental fee turned into $957 for literally a 4hr event. Plus, they are not willing to match or be competitive in pricing. Yes I know we are not a construction site renting tons of equipment, but don't belittle the businesses that aren't. 1 Yelp review can easily tarnish your reputation locally, and as I found out, this business isn't very competitive, because 2 other companies in town didn't seem to care to respond either. so businesses large and small beware. definitely will not be using them again.

From the owner: One of the nation's leaders in providing innovative electrical utility solutions. With a 30 year…read morereputation for outstanding service, our experienced management team & qualified field personnel draw upon a wide range of state-of-the art technologies.

We had a fuel service recall on our 2020 RV and we broke down in Pioche because of it. Cummins at…read moreno charge sent a mobile truck to get it running so we could drive it in for repair. Shortly after the repair we had smoke coming from the exhaust system because of the leak spilled into the exhaust. They had us bring it back in immediately and they replaced the entire exhaust system. Everything since then has been working great and was a pleasant experience overall. Thanks guys

Guess and check. Constant turnover says it all. $700 to run codes but wouldn't know if $4500…read morewould fix the generator. Left part laying in rv. Worst generator techs in town and staff not much better. "We are going in blind just like you" is not what a customer looking at a $4500 estimate wants to hear. Paid $2000 for 2 house batteries to be installed and a guesstimate at repair. (After being given estimate for 4 house batteries when the rv only has 2!). AVOID THIS BUSINESS!!!! Lisa is clueless by the way.

Fast. Fast…read more They replaced both slide out covers in just over an hour. It looks great!

Great Value, Communication, Timing and Technical help with my trailer roof top AC ;),.............read more