Amazing service! I ordered an oil change and he came on time with everything needed. He finished…read moreeverything in a timely manner and I felt so thankful that he traveled to my location. Would 1000% recommend.

Tyler is great. Has a can do attitude and very easy to work with. He has great communication and…read morevery fair on pricing. Best in the valley. Will definitely be my go to mechanic.

I just had a great experience at Phil's Automotive. My girlfriend and I moved to Big Bear Lake…read morealmost 3 years ago, and Phil's has been working on our three vehicles anytime we've needed repairs. Recently, a check engine light came on in one of our cars. I took it to AutoZone to have a diagnostic check run. They said I needed a new alternator and a few other parts serviced or replaced. I took it to Phil's. They thoroughly checked the car and ran their own diagnostics, and it turns out it wasn't the alternator. This isn't a ridicule ​or slam of the folks at AutoZone. It's just a vote of ​confidence and appreciation, knowing that there's an honest mechanic here in Big Bear Lake; they could've easily taken advantage of us. Needless to say, ​the crew ​at Phil's will be servicing our cars as long as we live in the BBL --

Horrors. My tire pressure light went on this am just as I was leaving for doctor appt down in Apple…read moreValley. Went to Phil's and a cheerful technician found a nail stuck in one of my front tires. He fixed it lickety-split and only charged me $20. My hero. This old lady thanks you for your continued good service.

I had a great experience getting my smog check done at Knight's Automotive. It is a wonderful,…read morefamily-owned business run by the owner, David. His daughter was working the register when I went in, and she was very welcoming. The entire process was incredibly fast--I was in and out of there in no time. Their pricing is also very reasonable. I highly recommend supporting this local shop for your automotive needs!

My husband and I have some horror stories about some mechanics we've dealt with in the past so our…read moretrust in mechanics was at zero. Knights auto was recommended by a good friend and we'll never take our vehicles anywhere else. We brought my husbands work truck in for a power of steering replacement. Within a few weeks of driving the truck it was making sounds like the pump was going back out. We brought the truck back to knights, they looked at it again and admitted the part was faulty. They replaced our pump with no cost. This showed outstanding integrity since In the past, we've dealt with mechanics who shrug off their mistakes and make it seem like it's your fault to get more money out of you. Not the case here. Love this shop. Won't find a more honest mechanic than Dave Knight in the mountain communities.

Gary helped us get in and out in less than 5 minutes! So thankful for his help! Our tire started…read moremaking a scraping noise when we got up to Big Bear. We called the shop, and described the issue. Gary said that we would be fine to drive to the shop. He did a great job figuring out the issue, and fixing it quickly! Thanks again!

These guys are freaking awesome. I realized that I had issues w/ my brakes as I was heading up the…read moremountain so I stopped by to see if they could take a look. They literally fixed it in a matter of minutes and had me on my way. Super friendly and helpful people here. Definitely recommend this shop to anyone having car issues in big bear. I can drive down the mountain w/ peace of mind thanks to these guys.

Had another wonderful oil change service from Miller Toyota of Anaheim this month…read more Was a few minutes late for the 7 a.m. appointment. Lee Bach, their Service Advisor took me in and even said they had a Thursday special. Yes, I was right again to look for Lee! Was out the door in less than two hours. Lee suggested a few items (air filter, cabin filter, and tires) needed to be replaced on my car. He didn't mention wiper blades. Replaced those myself the month before. Lee said in 2022 that those blades were worn out. Point to this was Lee was honest! Like what I stated in Dec 2022, I would keep on having this dealership service my car as long as Mr. Lee Bach is in their Service Department.

Jeremiah and James Sanders are fraudulent crooks. While operating unlicensed ( I didn't know) I…read morebrought my vehicle in for an exhaust problem ( 4 hr repair) they had my car 10 days. I drove my car 30 days and the light came back on, after calling them and getting the run around I took my car down the hill where I learned that James and Jerimiah NEVER even opened my hood. In my possession I have all the original parts that I paid Alpine to repair/replace. Yes I filed a lawsuit and awaiting my appointment with the District Attorney, I'm 63 so elder abuse as well as criminal fraud are the charges pending, if you have experienced the same situation by these two men please reach out .

Heather and Quinn are nothing short of true professionals. Very knowledgeable and will always…read morediscuss options that fit within your budget and not sell what you don't need. They have installed seats, fixed several infamous Penstar oil leaks, installed ARB lockers, fixed gearing issues that other shops could not.....all my Jeeps go to ALL J!!!!!!!!

On my way out of town heading down the hill, my tire pressure light went on…read more I swung by their shop in a quaint little quiet part off the main road, and they we're very helpful in making sure I did not have a nail in my tire, as well as filling up the tires with the appropriate amount of air pressure. I offered to pay them for their service and time however, but they said it was no problem. I will definitely be supporting their business establishment and the future when any need for my Jeep comes up.

very honest family. Brought my Jeep in to go get checked out because I had an engine light. They…read moreexplained to me that it could be a bad batch of gas so they cleared the error and they asked me to monitor it and put 91 octane gas. They didn't charge me. I was very appreciative. I will be coming back

This business was professional, good prices and we were quickly back on the road. Very satisfied.read more

Do not go anywhere else on this mountain aside from this location. Leave it to a veteran owned…read morecompany to offer fair hourly labor, correct reliable parts, and hands on diagnostic work. Aside from other garages up here price fixing and tripling prices with garbage work - this location actually cares about you and your property. Any other decision to bring your vehicle to a different garage that makes their profit off of fleet vehicles will leave you stranded on top of a mountain. Mike & his technicians will ensure you and your property are safe and functional. I will only go to this location in SB County, and will refer friends and family as a professional business consultant with vast experience in this industry to Advanced Auto.

We want to give Advanced Auto a 5 star rating after our previous 1 star review. Mike went over and…read moreabove to help repair the Landcruiser. He brought it back in and replaced the emergency brake and brakes at no charge. We are currently waiting on the correct sensor to be delivered and he will have his mechanic install at no charge. Thank you Mike for being a man of your word and making Big Bear a great place to live.