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    Bear Valley Overland

    4.7 (15 reviews)

    Services - Bear Valley Overland

    Auto customization

    Auto electronics installation

    Auto maintenance

    2 More Services

    Auto repairs

    Routine automotive maintenance

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    3 years ago

    Corey helped us out, he's very knowledgable and kind. Really inviting for a shop. Will definitely be back.

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    Ask the Community - Bear Valley Overland

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    Phil's Automotive

    Phil's Automotive

    (126 reviews)

    I just had a great experience at Phil's Automotive. My girlfriend and I moved to Big Bear Lake…read morealmost 3 years ago, and Phil's has been working on our three vehicles anytime we've needed repairs. Recently, a check engine light came on in one of our cars. I took it to AutoZone to have a diagnostic check run. They said I needed a new alternator and a few other parts serviced or replaced. I took it to Phil's. They thoroughly checked the car and ran their own diagnostics, and it turns out it wasn't the alternator. This isn't a ridicule ​or slam of the folks at AutoZone. It's just a vote of ​confidence and appreciation, knowing that there's an honest mechanic here in Big Bear Lake; they could've easily taken advantage of us. Needless to say, ​the crew ​at Phil's will be servicing our cars as long as we live in the BBL --

    Too busy to care! Driving up to Big Bear, I got a…read morelow-coolant red alert and noticed a few drips collecting on top of the lower engine shield. I stopped by Phil's on a Friday hoping for a quick visual, but the lady in the front office showed little concern -- just flipped through the appointment book and said the soonest appointment was Wednesday. I understand they were booked and I didn't have an appointment for my emergency. With the courtesy of a quick look they might have told me not to drive at all and to have it towed, or said it could be managed temporarily by topping off and monitoring coolant. Or someone might have looked and said, "we can see it's leaking, but we can't pinpoint without further inspection, but unfortunately we can't do that today." Even that would have been greatly appreciated. (ICYDK: A red alert indicator generally signals a serious or critical fault -- meaning you should pull over immediately and not continue driving until it's resolved.) I ended up going to OC Rovers. They were busy too, but once I popped the hood it took only a moment for their mechanic to see coolant was leaking from the water pump. Phil's could have taken two seconds to do the same, but refused. Complete bummer and very disappointing. As a part-time Big Bear resident, I was hoping to find a go-to shop on the mountain. Other reviews mention Phil's saving the day in emergencies, but that wasn't my experience. On the positive side, their shop did look clean, well organized, and equipped with modern tools.

    Alpine European Auto Care

    Alpine European Auto Care

    (46 reviews)

    I cannot say enough good things about this place!!! 10 stars!! I'm telling you right now DO NOT…read morego anywhere else!! I moved to Big Bear 2 years ago. When I found them hands down way above the others on every level. Their costs are below every other place. I needed a transfer case replaced and when I called other places they quoted a grand more and talked down to me like they were too busy and didn't care. One place wanted to charge me $150 just to put it up on the rack and look at it!! Just look at it without even draining the fluid. These were a few places that have been here for decades. I was so insulted. Jim and Jeremy (father and son) are two of the nicest people I've ever met in general in my life. I could just hang out with them all day. Right away they treated me like family and took me in. I felt so cared for and trusted them immediately. I needed two control arms also fixed a couple months after that. My car was jumping around a bit and then I went down the hill and it was so bad around the curves I was so scared I pulled over on the side of the road and called Jim crying. He talked to me like I was his daughter telling me what to do. Got back had them fixed immediately again costs low. There have been other things that were weird they looked at it and it was a simple fix that took 20 minutes without any charge! I was literally begging them to take my money! I could write a novel on this review about how good they are. I have no personal connection with them. I am writing it only as a customer just so incredibly grateful. Thank you Jim and Jeremy for taking such good care of me and my car! I'm a lifer now!

    Recently started to come here for pre maintenance on my 1999 BMW e38 740i. Jim and Jeremy are the…read morebest! They give you an honest evaluation and quote. Their work is 100% and back it up with a warranty! I couldn't be happier! I tell everyone that asks on social media to come here! They've definitely earned my respect and patronage! Thanks guys! Keep up the great work and customer service!!

    Bear Valley Overland - autorepair - Updated May 2026

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