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Bear General Repair

5.0 (9 reviews)

Services - Bear General Repair

Appliance repair

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3Rs Appliances

3Rs Appliances

(24 reviews)

Otay

I have been without a refrigerator for over a month. I finally got someone out on July 28 and it…read morewas determined that my 3 year old refrigerator (purchased through sears) needed a compressor and condenser. We ordered the parts and I pre paid for the repairs.(silly me). It took two more weeks to receive the parts and was not scheduled for the repairs for another two weeks. Then it was scheduled as a maintanence not a repair and so needed to be rescheduled . But repairs are only done in Thursday and Friday's! I am done with sears. I asked for a refund and was told my case would be reviewed and someone would contact me by email- still I word. I have been a customer of Sears my entire adult life as wee my parents. But now I am done! I will not step into another sears store! This was a 2k refrigerator. I have been without a refrigerator for over a month. I finally got someone out on July 28 and it was determined that my 3 year old refrigerator (purchased through sears) needed a compressor and condenser. We ordered the parts and I pre paid for the repairs.(silly me). It took two more weeks to receive the parts and was not scheduled for the repairs for another two weeks. Then it was scheduled as a maintanence not a repair and so needed to be rescheduled . But repairs are only done in Thursday and Friday's! I am done with sears. I asked for a refund and was told my case would be reviewed and someone would contact me by email- still I word. I have been a customer of Sears my entire adult life as wee my parents. But now I am done! I will not step into another sears store! This was a 2k refrigerator.

I've been meaning to update my review on my dryer. A few months late but after a few days of…read morepurchasing my dryer, which is still in good condition. The only issue was that the timer doesn't work. We weren't sure if the clothes were drying before the timer went off but after the 3rd day of using it, we left in the morning to run errands for a few hours while drying clothes for 30mins and when we returned home later that after noon the dryer was still running. I do recall the sales lady highly recommended the Roper dryer while I was interested in other dryers. But of course she swindle me into purchasing the Roper to which I should have returned within the 7day refund policy. Timer may not be a big deal but As a mother of two, full time student, and full time job, the timer would help a lot so the clothes don't burn or shrink or increase my gas bill.

Dr Appliances - Wolf oven control panel replacement

Dr Appliances

(71 reviews)

Rolando

I have been dealing with Juan since 4/29/21, his initial visit was great. He was prompt to arrive…read moreat scheduled time, he answered his phone, he diagnosed the fridge within minutes. I paid him, he ordered the part to be installed 5/3/21. 5 days later the tenant using the fridge informs me it's still leaking, I call 5/12 multiple times with no answer, I email no answer. I was able to get him on the phone 5/13, and he went to check fridge for same issue 5/14. He claimed there was a piece of foam stuck in a hose causing the leak, but that he removed it and all is well now. Well the very next day, I talk to the tenant and she says the fridge is still leaking. And Juan advised her to call him if there are any issues. This bothered me, Bc the tenant is NOT the paying customer. I PAID and I am having a hard time reaching him. Long story short 6/13, I have the same Problem with the fridge. With no response from Dr Appliances. It's extremely frustrating, I am being strung along so the warranty will end up void and he won't be responsible anymore.

Juan and Ramiro were both very helpful and professional on phone when setting up the appointment…read more Juan was our technician and did a fantastic job! Our job wasn't diagnostic, we only needed fridge doors removed and reinstalled, but Juan was the consummate professional. He communicated throughout the process, cleaned the fridge doors, and was quick and efficient. I found the pricing to be more than fair. Will def call Dr. Appliances again when we need a fix or install.

Bear General Repair - homeappliancerepair - Updated May 2026

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