I normally do not write reviews but I do rely on them. Since my experience was so bad with Elm…read moreCity- I wanted to share it with others who may use these reviews. I had Beau and his crew do significant work on my house. Among other things the windows, doors and siding were all replaced. A deck ,AC and insulation were added as well. Within a year the siding came loose and I have not been able to get any response from the company. I have called and emailed the company. The windows allow air through so badly that snow will be on this inside of the windows in a windy snowfall. If you do decide to work with them- get a strong written guarantee.

After meetings and proposal submissions with three contractors, I chose Elm City Energy Solutions…read more I found Beau Couden's knowledge of the importance of conserving energy and how to implement it in a cost effective way to be the key factor in selecting his company. He was also the only company that suggested I consider insulating the ceiling in the basement. He assisted in all phases of the project including when I decided to apply for a loan from CHIF. I highly recommend Elm City Energy Solutions.

Travis and Shawn came to assemble a large armoire for us. It was a complex job, that took a ling…read moretime, but they did a great job. They also went the extra mile and anchored the pieces to the wall. That was beyond the scope of the job, and it showed us that when they do a job, they want to make sure it's done right. We would definitely have them back for other projects.

Travis was super prompt in getting back to me about a door repair. He came out quickly to check…read morethings out and took the time to explain what needed to be done to fix the door frame. He was able to get the job done the same day and worked really efficiently. I also appreciated that he showed me his credentials -- it gave me peace of mind. Very real, friendly, and professional. I'll definitely be reaching out to him for future projects

Eco Energy insulated my attic back in September 2020. Bill went over all my options and gave his…read morehonest, professional opinions. I felt no pressure and quite at ease with the whole process. Bill is onsite working with the crew, so that is another plus. The job was completed in a couple of hours and then Bill walked me through the rebate process. I highly recommend this company. You should always get a few quotes from contractors and I suggest including Eco Energy in your list of quotes!

We had Eco Energy add insulation an older condo in CT. The project went smoothly and finished in…read moreless than one day. Bill Brown had us have an energy audit completed to guide us with the project and secure available rebates. The condo attic insulation now meets code, will save much energy, and dramatically improve comfort. We recommend them highly.

This is a great company to work with. Ricky took the time…read moreto solve my problems and explained what my options were so I was able to understand the process and stay in my budget. He went above and beyond to make sure I was completely satisfied. I highly recommend him and his company. The team was very professional and very neat.

The people I talked to are very nice and very polite people and very knowledgeable thank you for…read moreeverything

People are nice and friendly at first. In fact, I waited to post this review hoping that either a…read moretelephone call would be returned or workers would return to complete the job. The floor sanders did damage to the floors they were supposed to fix. They left the house with debris and a mess. Yes. A cleaning crew came back after a week, but they only fixed the obvious mistakes. See pictures. In the garage they were to replace drywall. They did a subpar job on cutting pieces that fit, damaged a piece of furniture, and left plaster and insulation debris on the workbench and did not cover anything down there. Additionally, they removed fixtures for lights and left them unattached and with wires for the fixtures plus the garage door opener hanging in the garage. Very disappointed. USAA Insurance should remove them from the provider list and Southern Ct folks should beware of the polite people who leave shabby and incomplete work, refuse to return telephone calls, and generally cancel out the nice telephone call with the abusive way they handle your home. Don't trust them. It was a waste to leave the house unoccupied for more than a week and allow them access for more than a month to sand floors and replace drywall and installation. They failed and don't seem to care about is.

Had a break in main water pipe which left paneling damage that needed repair as well as a few other…read morethings. My insurance company gave me their name and number. After rep from company came to house to look at - I never heard from them again after numerous attempts on my part. I would have thought more of them if they said "job was too small" or "we're just too busy right now". Heck - lie if you have too. Simply inconsiderate in what is customer driven business.

Simply delighted with my entire experience, from the estimate process, to selection of equipment…read moreand including the installation, simply delighted. The sales process was professional, informative and responsive to my numerous inquiries making the selection and decision process incredibly stress free. Installation was a breeze as well. The crew arrived on time each day and were very respectful of my home, informed me along the way as to what to expect and what would be next all through the process. This is the third installation when I have used Nero, two split units and most recently a home HVAC system replacement. Delighted!

I called Nero to bid on my new ductless mini-split heat pump after having called on them a couple…read moreof times in past years to service my gas heating/hot water system. It was an easy, straightforward experience overall from Chris in sales, who explained my options and arranged a relatively quick turn-around for the install. Brandon and Aaron, the installation team, were top-notch in all respects. Our older home gave them good opportunities for demonstrating their skill, creativity, adaptability, and determination, all of which they showed in good measure. I can say that the sales people and technicians I dealt with have all been very respectful and considerate of the homeowner. I went with Nero in spite of a slightly higher bottom line, and am very happy with the results.

I have contracted Nealon twice, both times Dave provided me with thorough information and…read morealternatives with competitive price quotes. First project, completed a year ago, was for insulating a single room, for which Dave suggested an alternative to my initial request that cost much less. Chris and his crew completed the work from the interior of the house in a single day, and I was exceedingly pleased with the results. Chris was just as informative and helpful and courteous and friendly as was Dave. My second project, completed last week, was for insulating the entire house with blown-in cellulose from the exterior of the house. As the exterior sidings are aluminum rather than vinyl, this was more difficult and more time-consuming, as aluminum does not bend as easily. In fact, another company informed they do not work on houses with aluminum siding as the risk of damage is too great. But Bennett and his crew were such efficient and hard workers that they completed the job in two days with no damage to the siding. Same as for Dave and Chris, Bennett's information and advice were invaluable.

Nealon was great to work with! Timely communication right from the estimate to the install. the…read morecrew was polite neat and very respectful of our home. They did a fantastic job. Our home is warm and now a pleasure to be in and we are saving on our heating and cooling bills. I would highly recommend using them if you want a high-quality Professional Company that treats your home with respect and gives it maximum comfort at a very affordable cost. thanks again Nealon!