Cancel

    Open app

    Search

    Beacon Pointe Resort

    3.7 (70 reviews)
    PriceyHotels

    Beacon Pointe Resort Photos

    You might also consider

    Recommended Reviews - Beacon Pointe Resort

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    We booked Beacon Pointe this past weekend to attend a family members wedding. I booked a Lakeview Suite with balcony & added the romance package - bubbly + chocolates for Sunday. We paid in advance - in full. 1st thing I noticed after booking was that the romance package wasnt noted on the confirmation. No big deal. I called them to confirm it was included as well as our check-in time. Well, we ran into a number of flight delays that resulted in us missing the 1st night (Saturday) & arriving mid-day Sunday. I called Beacon & kept them apprised of the ongoing schedule changes & they assured me that everything was fine & that they'd hold the room. Which they did. We arrived on Sunday, checked in & the 1st thing I noticed was that we were on the 1st floor - so no balcony. It was disappointing but after our long trip, I didn't feel like making a fuss about it because we still had a lake view & it was really nice. 2nd thing I noticed was the smell in the room. It was awful. It smelled like a mix of maybe mold / wet dog / something old. Hubby was pretty sure the smell was coming from the carpets. Pleaseeeee clean / replace those carpets! 3rd thing I noticed were the thick, pull down shades for the door to the lake. So there was no way to have any level of privacy while still enjoying some of the view. Either you got full on blackout curtains with 0 visibility or you & your (ass)sets were exposed to anyone who walked by - thought that was kind of odd. 4th thing was the cute handwritten note welcoming us to the property, along with our chocolates & bubbly. The bubbly was WARM. The ice was completely melted. Not sure how long it sat in the room but clearly it was there for a while. The resort fact sheet with recommended restaurants on the back was clutch! The customer service was subpar, especially for the price! Check-in was fine but we noticed early on that there was usually no one at the front desk & when someone was there, they weren't particularly helpful. We were trying to get to the wedding & our Uber / Lfyt kept canceling. We asked the front desk if there was a more reliable mode of local transportation & her response was "I don't know but you can Google it". Obviously, we could have Google it (and ended up doing exactly that) but the response was a huge turnoff for a $300/night establishment. Concierge, please! Beyond that, the room was nice & clean - though a little smaller than I expected. The jacuzzi in the room was great. The kitchenette was well stocked with plates, cups, etc but there were no bottles of water - and no, we dont do tap water. The water pressure was fantastic but it didn't get very hot, so if you like hot showers, you won't get that here. The bed & pillows were clean & comfortable. The view was beautiful & I realllly wish we had more time to enjoy it. All in all, we would recommend Beacon Pointe - providing that they really do something about those carpets, customer service & curtains! If you need reliable local transportation, SK Taxi came through for us!

    Moldy bathtub
    Jamie L.

    Insanely overpriced for the quality you get. I was really excited for this weekend getaway considering how beautiful they made the resort sound. That excitement quickly left once we checked in, as the $300 a night room gave us a queen bed and a moldy tub and ac unit. We decided on the "condo" because it was an upgraded room and included pictures of a soaking tub overlooking the lake. Our tub is definitely not near a view of the lake, and is surrounded by mold! We asked if we could be moved to a different room but we're told they are booked for the weekend. So now I get no relaxing bath, and a smaller more uncomfortable mattress than I have at home...great "vacation".

    Caitlin U.

    I really liked this resort. It's in a great location in Duluth right on the lake. I thought It was absolutely great there was a handwritten letter welcoming us to our room when we arrived. They have complementary free bike rents, movies popcorn, and board games. The hotel has an in door pool and hot tub. They also have a fitness center, underground heated parking and a car wash bay. I definitely recommend this resort if you're staying in Duluth. I will definitely be going back and staying there again. Sunrise and sunset are absolutely breathtaking at this location.

    Lake view
    Malcolm M.

    This is my favorite place to stay whether on a weekend getaway or extended holiday. I have stayed in nearly every type of room available at Beacon Pointe, and on this past stay have been in the 1 bedroom penthouse. All I can say is "I'm lovin' it!" Such a spacious room that feels like a home away from home. My children are thrilled with the accommodations including the patio and balcony views which offer gorgeous views of Lake Superior. I haven't yet jumped in the jacuzzi located in the master bedroom or enjoyed the complimentary movie collection and popcorn offered at the front desk. I will but first I need to check out the flat screen tv in the living room area. I'm in heaven.

    The only place we will stay when in Duluth. Truly the best. Plenty of space. Views are amazing.

    View from corner balcony
    Amanda H.

    My entire family stayed at Beacon Pointe about a month ago for my brother's wedding, along with the couples' friends and other family members. What a treat! Since we were all in the same building it was nice to be able to go from room to room at different times to hang out: brunch in one room, wedding hair and makeup getting ready in someone else's, after party in another room, after after party in another. Since none of us live in Duluth we stayed for a number of days at the condo - hence my lengthy review. My immediate family stayed in a 4 bedroom penthouse which was on the top floor (2 floors) on the left corner of the building. The condos are arranged so that you walk into one door and then the units split off into 3 other units (2 downstairs, and 1 loft upstairs), all still connected if you want them to be. Altogether we had 4 decks which to me was one of the best parts - to have multiple private outdoor spaces with the most gorgeous views of the lake imaginable, it's right there! The downstairs left unit had 2 bedrooms (one with a jacuzzi in the room, lots of windows, access to the bathroom and a deck.) The other bedroom didn't have any windows or a ventilation system, so it got very hot and stuffy at night even with the door open and fans. The full kitchen had top of the line stainless steel appliances, fancy counter tops, a convenient island, and plenty of space to store and prepare food. The living space was very comfortable with multiple seating areas, table and chairs, sofas, and another deck. It was lovely and we spent most of our time gathering there for meals, games and hanging out. The downstairs left unit has one bedroom, a mini kitchen, bathroom, and deck access. It would be the perfect room for a couple on vacation (like my parents, who stayed there.) The upstairs loft unit was AMAZING. If I lived in Duluth I would try to buy this unit for my apartment, it was the perfect open layout. A huge bedroom with tall ceilings and a jacuzzi in the room. A large closet and extra storage, mini kitchen, large living space with pullout couch and flat-screen TV. Another room was separated with french doors and another seating area with pullout couch. Window everywhere and 2 decks, both enormous. We spent most of our after hours time in these units as we felt being up high we wouldn't disturb other guests, plus the outdoor access at night was beautiful with the stars, the lake, cold beverages, the crisp breeze.. paradise. Service was outstanding. We had lots of trouble with our room keys becoming demagnetized but everyone was very helpful and kept making new ones for us. We broke a glass at one point and the staff came with a broom, dustpan, and vacuum to be sure our bare feet didn't get cut. Cleaning service was good and timely. Complimentary breakfast was a little basic - cereal, yogurt, fruit, orange juice, and a few pastries. It was free so I can't really complain, but I personally love a hearty warm breakfast. Extra bonuses: + Every night the is a lakeside camp fire and the hotel/condo provides materials for making s'mores. + Free bikes to ride on the lake walk. + Pool area is nice and very clean. + Free Starbucks coffee anytime you want downstairs. + Free wifi all over the building, never had a problem connecting. I would definitely stay here again and recommend it to anyone planning a wedding in Duluth, or needing a little R & R lakeside. The location is convenient right off the highway, at the bottom of the hill that leads up to the college, just down the road from downtown shopping/Canal Park, and right on the lake walk leading to the rose garden/park. Perkins, McDonalds, Black Woods, and Subway are super close. This place is deluxe.

    View of Beacon Pointe from the rocks on the lake.
    Mariah D.

    My mom rented a three bedroom lake view condo here for us to stay in for my grandma's 90th birthday celebration in late June of 2012. Five of us shared the condo, and we all thoroughly enjoyed our stay at Beacon Pointe. Our second floor condo had 3 private balconies and lake views from every room. We could also watch the barges come in to port and then see the Duluth drawbridge raise to let them through. Two of the three bedrooms had jacuzzis in the bedroom which allowed me to take a couple bubble baths while watching and listening to the waves of Lake Superior roll in as well as watching TV from my bath! Ridiculously relaxing. We are sticklers for privacy and even though there were walls of windows, they were very well tinted and people could only see in if the sun hit them just so. We were welcomed with a few delicious bags of gourmet popcorn and the resort offered a nice continental breakfast each morning, s'mores bonfire at night, sauna, pool and hot tub, and bikes and board games were free to check out. There are great bike trails along the lake right by the condos, which we explored. The resort has easy walking access to the rocky shoreline for those wishing to rock hunt, and also easy access to I-35 which will take you right in to downtown Duluth. All of the staff was very friendly and helpful. We had 2 iPhones, a MacBook and a PC and all were able to connect to the WiFi with no issues. I would definitely return to this resort and will recommend it to family and friends and fellow Yelpers!

    Nice view!
    Sue S.

    We really enjoyed our stay at this resort and will very likely be back. Located right off the highway and right on the shore of Lake Superior, it's a great place location-wise. Even from a first-floor room, we had a great view, able to see the shoreline and Duluth's famous bridge. Very close to downtown and so was convenient for accessing all of the places we were visiting during our stay. The room itself was clean, well-appointed, etc. It was a tad bit on the small side but not too bad. There was a shower in the bathroom (more on that below) and a jacuzzi tub in the room. I didn't get a chance to use the tub, much to my personal chagrin. But maybe next time. It looked awesome, though. Our only real gripe about the room was that there was no closet. Just a closet bar for hangers that was located above the mini-fridge. But when I hung my coat up, it was too long and draped over the mini-fridge (and it was a pea coat -- not a real long coat or anything). This would be really inconvenient if you had fancy clothes or long dresses with you. Fortunately, we did not... There's a mini-fridge, small TV, small table (but no desk), sink in the room and limited assortment of other useful things: coffeemaker, silverware, corkscrew, etc. We did find it very nice that there was an actual 12 cup coffee maker in the room and not one of those little one-cup deals. The rooms have appropriate blinds that do a very good job blocking out the sun and glare from the lake and little walk-out patios so you can enjoy the view. Free Wi-fi. I will say that the shower was ridiculously entertaining to me -- it looks like a robot, all chrome covered and fancy. (see my photo) If you turn the dial one way to the right, you get a shower. If you turn it to the other side, though, jets of pressurized water shoot out of these three little nozzles... and of course it's cold when you are just turning the shower on! There are instructions in the shower when you first check in, but easy to miss because they are on the same plaque as the "towels on the floor mean replace" instructions. It also takes a little while to figure out how to control the temperature. Couple other minor things to mention: -At check in, the woman explained where to park, but we still found it a bit confusing. The resort is basically a bunch of converted condos and is right next to an actual set of privately owned condos. It's tough at first glance to tell which is which, especially if it is dark. -There is a pool and a small workout facility. -Continental breakfast was nothing to write home about. The coffee was bad, there were no bowls for the cereal and the bagel was just OK. Best thing we scored there was the banana. -Complimentary newspapers are nice to have, located near the front desk. -I will say the staff was very accommodating and honored our requests for a late checkout and extra coffee packets for the coffee maker. -Oddly, when we checked out, the computer was saying we had like a 57 cent balance. This was apparently a known problem and the manager/guy helping me worked together to adjust the bill back to zero. But it was really strange and made me wonder why it happened, and if it is known to happen, why it hasn't been fixed? -Prepayment of one night's deposit required in advance (you are charged for one night right away when you make the reservation, in other words). Refundable up to a certain point. Just FYI. But overall we were pretty pleased and found this to be a lovely place to stay that met our needs and certainly was a good value for the price (about $125 in November -- off season). Sure we will be back next time we visit Duluth!

    Update: I received a response from the resort in regards to my feedback and they offered a discount for our next stay. We appreciate our feedback being taken seriously and have booked our next stay.

    J S.

    We rented a 2 bedroom condo for a weekend get together with family. Overall we were happy with the stay. We had a wonderful unit and it was more spacious than I had anticipated. The front desk staff and housekeeping were friendly and attentive to our needs. One disappointment was that we were planning to have a wedding vow renewal on the area behind the building. There was no place to go close to the lake for this ceremony due to fresh covered grass seed being all over the entire grassy space. The adjacent buildings are all private property so no way we could go there either. We had to make other arrangements for the ceremony at an alternate site at the last minute unfortunately. Make sure to call ahead about this if you plan to do any activity behind the building because there is not much space in general. The manager said it was due to storm damage and apologized. Our unit was beautiful and big with a wonderful deck overlooking the lake. We had food catered in from the Duluth Grill (excellent by the way) and we had enough space for 12 people to come to our room and eat. They had free s'mores and popcorn at night. Also underground parking was great! A couple of minor things that I didn't like were-no working fans in either bathroom. Also, a 2 sided fireplace between the living room and main bedroom created a small privacy issue. This was a bit awkward because if someone is sitting in the living room they can see a bit into the bedroom. If you want good privacy this might not be ideal if sharing a room with other people or having kids sleep on the couch hide a bed. I guess in general I don't want people in my living room seeing into my bedroom. Other than the grass seed issue out back and the other small items I have mentioned we had a great stay. Will return in the future!

    One bedroom penthouse

    See all

    Photo of Katie K.
    33
    34
    41

    5 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C.E. T.
    0
    172
    129

    11 months ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sarina T.
    98
    31
    25

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    my favorite hotel hands down I recommend it it has an amazing view and pretty good breakfast

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Sue S.
    326
    1238
    4305

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J S.
    13
    228
    49

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of AL B.
    7
    344
    21

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    18 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gwen S.
    25
    13
    7

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Super cute rooms, very well accommodated, nice staff, underground parking, and the view is amazing!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Matt D.
    69
    77
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike T.
    1
    102
    8

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nikki P.
    110
    45
    16

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Beacon Pointe Resort

    Review Highlights - Beacon Pointe Resort

    I definitely recommend renting a one-bedroom condo, it was bigger than my last apartment and had stunning views of Lake Superior.

    Mentioned in 33 reviews

    Read more highlights

    Verify this business for free

    People searched for Hotels 686 times last month within 15 miles of this business.

    Verify this business

    Canal Park Lodge

    Canal Park Lodge

    (52 reviews)

    $$

    A little fun overnight trip to Duluth had us staying in Canal Park Lodge…read more From the check in to checking out, it was an easy and smooth process. Check in is 4pm, check out is 11am. They have their own private parking lot and it's right in the heart of the downtown area and its backyard is the beautiful Lake Superior. I greatly appreciated the water station so I could stay hydrated during my stay here which is located in the lobby. Our room was on the 3rd floor (#336) facing the parking lot vs the other side of the building all have balconies and face Lake Superior. It's also less expensive facing the parking lot vs the lake. The next morning was so foggy that you couldn't even see the lake at all. The pool area was very nice with huge vaulted ceilings and a nice sized hot tub. Please note that the button for the hot tub timer is right next to the emergency button which aren't labeled well. They even have towels to use. We noticed that other families just left their discarded wet towels around on loungers vs throwing them in the laundry bin. In regards to our specific hotel room, the water spigot in the bathroom sprays very abruptly y and makes a mess so be aware of that. The bottles of shampoo, conditioner and body wash are great but it literally hurts your hands to squeeze them to get the stuff out. Plus the bottles are ribbed so it's not nice on the hands. Otherwise the room was great, beds comfy, tv worked, etc. It was also really nice to park the car and walk everywhere...the "beach", restaurants, shops, boardwalk, etc.

    Happy, helpful staff. Very clean rooms and public spaces. Great free breakfast. Inviting gathering…read moreareas, inside and outside. Right on the lake, tasty brewery next door, walking distance to the lift bridge and many restaurants.

    Hampton Inn Duluth Canal Park - Breakfast Area

    Hampton Inn Duluth Canal Park

    (51 reviews)

    $$

    I have been coming to this hotel for the past eight years with my mom. This is honestly one of the…read morebest hotels and it's like undescribable with words that support staff are so friendly and the breakfast is so amazing. It's kind of like a buffet, but it's a buffet where the food is actually good. They keep replacing the food too. The rooms are really nice and they respect your belongings and privacy needs. Also I love this hotel way too much and it's an awesome spot such a beautiful view

    This Hampton Inn has some age on her, but she's in a great location and is well kept! I would rate…read more4 stars but the cost outpaced the age and general atmosphere of this hotel, but the price could very well be consistent with summer demand. Beautifully set along the boardwalk and canal park commercial area, this location is perfect for Duluth visitors! The hotel and room was very clean but just was from a past era. I wouldn't say the bed was super comfy but it was adequate and the room was pretty quiet. Bathroom was spacious and uniquely designed. Elevator was super slow but stairs are easily accessible. Breakfast was the average marginal Hampton breakfast but served in a very nice windowed room with views of the water. I am a Hilton Honors Diamond member and received a complimentary room upgrade- room with view of the water. This was an appreciated perk but otherwise the front desk did not acknowledge my status even when checking in.

    Holiday Inn & Suites Duluth-Downtown - Pool area 8th floor

    Holiday Inn & Suites Duluth-Downtown

    (101 reviews)

    $$

    General - I stayed here for a night for work while in the Duluth area…read more Location - You are right on the hill in downtown Duluth within walking distance to Canal Park and downtown's offerings. Parking is included in your stay and is found through a garage on the first floors of the hotel. So if you are staying during an popular event, this might help with parking woes. Rooms & Building - This hotel is a tower so you can get some really great views of the Lake Superior and the harbor or just downtown. Rooms are fairly spacious and include a fridge and microwave. Amenities - Crazy enough for the size of the hotel, there are two pool areas which is nice. I was staying during the week so had no issue finding a cozy spot all to myself in the hot tub on the 8th floor after work. Food - I did not eat or drink here during my stay. Breakfast is not included in your stay (boo) but there is a restaurant onsite that does offer breakfast. I was lucky that they had coffee in the lobby at least. Vibe - Easy going and super friendly staff. No complaints. Reality vs. Online - Pictures that I saw on their website and online matched the quality and condition of the hotel and rooms in-person. No surprises. Price & Final Verdict - If you want to be right in the heart of Duluth and not have to haggle over parking, this location is just right for you. Parking is included which is nice since they could easily charge for being downtown. I enjoyed my stay and would stay again if the price was right!

    Room 1502 Large room was odor-free, very clean & quiet…read more(until about 730a, when a door slammed), with a great layout & well-thought-out furnishings, such as a rolling desk that nests. King bed was comfortable & climate control worked well. We paid for the $143/n room with points. Kcups provided were 2 regular, 2 decaf & 2 tea. Restaurant on site, breakfast is not included. Unlimited entry to parking garage with provided ticket (on check in)

    The Suites Hotel at Waterfront Plaza - Relax in our renovated Whirlpool King Suites.

    The Suites Hotel at Waterfront Plaza

    (84 reviews)

    $$

    Helpful and very nice staff. Everyone we encountered. Thank you Eric!…read more Our room was clean. And I am picky. No dust on anything. I love the funky high ceilings and industrial building. Great location. Relatively quiet room. We were on 3rd floor. There were some negatives but the were not deal breakers. There was clutter and garbage in the halls for most of our visit. The cleaning staff shared that they are short on staff so that kinda made sense. The laundry was out of order. And the elevators were pretty dirty. But if you prioritize rooms this is fine by me. And it's winter so keeping up with that would be a battle. But our room was huge. The full size fridge meant I could buy from the smokehouse and not worry about it until we left. I am looking forward to coming back next year.

    Stay: July 27-31 2026…read more I rarely leave negative reviews, but our experience at The Suites Hotel at Waterfront Plaza in Duluth was disappointing from beginning to end. I stayed from July 27 through July 31. The first three nights were for a work conference, and I booked an additional night at my own expense because my family planned to visit the University of Minnesota Duluth with our son. Check-in went smoothly, and we arrived around 3:30 p.m. While housekeeping was still cleaning nearby rooms, ours initially looked fine. However, when we pulled out the sofa bed, we found a large urine stain on the mattress. I spoke with the housekeeping staff, who said they would bring us a rollaway bed. I asked if the stained mattress could simply be replaced instead. At that point, the general manager, Brittney, joined the conversation and immediately dismissed the request, saying they would only provide a rollaway. Her tone came across as rude and dismissive, which set the tone for the rest of our stay. When we returned that evening, the rollaway had been left outside our room. It was unstable and in poor condition. We also discovered the air conditioner made a loud, high-pitched squealing noise whenever it ran. Since it was late, we decided to report it the next morning. The next morning brought another surprise. When I plugged in the room's iron to press my pants for the conference, it sparked and briefly caught fire. I unplugged it immediately before anything worse happened. I reported all of these issues to the manager on duty, who was professional, apologetic, and genuinely tried to help. He replaced the rollaway with a larger mattress, attempted to address the AC issue, and offered to move us to another room. After hearing similar complaints from several coworkers staying at the hotel, I decided to remain where we were. As a goodwill gesture, he removed one night's charge from our bill, which I appreciated. Unfortunately, our final interaction erased any goodwill. Because I had booked the additional personal night when I originally made the reservation, I expected to remain in the same room. Around 12:30 p.m. on what the general manager believed was my checkout day, there was loud banging on our door. It was Brittney, asking why we hadn't checked out. I explained that I had reserved the room through July 31. She insisted I was supposed to leave that day, told me she did not have me staying another night, and said I would need to "figure that out with the front desk," while rolling her eyes and dismissing what I was telling her. My wife immediately started packing because we believed we were being forced to leave. When I went to the front desk, the staff quickly confirmed that I did, in fact, have a valid reservation through July 31. Rather than correcting the situation and allowing us to remain in our room, they informed me we would have to move to a different room. At that point, we had enough. We canceled the final night's reservation and checked out early. The manager on duty deserves recognition for trying to make things right, but the overall experience was overshadowed by poor room conditions, maintenance issues, and, most importantly, the unprofessional and dismissive behavior of the general manager. Customer service starts at the top, and unfortunately, that's where this stay fell apart.

    Fairfield by Marriott Inn & Suites Duluth Waterfront

    Fairfield by Marriott Inn & Suites Duluth Waterfront

    (20 reviews)

    The hotel is located farther down Canal Park. It is a bit of a walk to the main dining and shopping…read moreareas. Way too cold and windy to walk during our stay. I have Platinum status and had requested to use one of my suite nights for an upgrade. With status they will also upgrade you if a room is available. Neither had happened when I checked in despite lots of upgrade rooms being available. When I asked at check in the desk clerk did upgrade us to a slight harbor view. This is the third hotel in a row where I haven't been upgraded when a hotel has plenty of upgrade rooms available. The room had mold in the shower. The rest of the room was clean. Kudos to the desk clerk who obtained extra pillows for us as I needed them for an arm injury. Breakfast was very basic. Free parking and it was well lit.

    Did a little weekend getaway to Duluth and found this place. It is located on the beach side of the…read morelift bridge and is walking distance from the beach and (over the bridge) from a lot of the town attractions. In a short, sub 10-minute walk from the hotel, you are in the thick of restaurants and bars. We also enjoyed the small hotel pool. Yes, the beach is across the street but it was nice to jump in the water and let the kids burn some energy. The room was nice enough. It is not a fancy place, but it seems pretty new, so everything was in great working order. Bed was comfy and the shower was hot. They also had a free breakfast and plenty of parking, too.

    Fitger's Inn

    Fitger's Inn

    (67 reviews)

    $$$

    The inn is part of the larger Fitger's building, which reminds me of Pike Place Market in Seattle…read morebut on a smaller scale. The inn has incredible character with ornate hall carpets, stained glass, and high ceilings. Check in took only a few minutes and he explained different services available during our stay. Our room overlooked the lake, a really pretty view. It was a deluxe room and had nice space for two people, with a king bed, desk with chair, two upholstered chairs, and a mini fridge concealed in the entertainment center. The bathroom wasn't as tiny as many hotels, and seemed as if it had been renovated in the past few years. The hotel included small bottles of shampoo and conditioner, as there were no installed pumps on the walls. In the morning, the nearby board room had coffee available (tasty stuff, according to my husband) plus apples, bananas, and an assortment of granola bars and similar bars. There were also some board games available for guests. Our first night there, on a Thursday, was incredibly quiet. No road noise, no noises within the hotel. Even the AC was quiet. Our experience Friday and Saturday wasn't as pleasant because we had very loud people on one side who were talking and laughing past 11pm and also had dogs that yapped at random intervals. So, just an unfortunate draw as to who our neighbors were. That was the only negative, though. We loved how many things were walkable from our room. We went in most all the nearby shops and bought a number of things, too. People should know that the parking garage is on the other side of the complex; valet parking is also available but we didn't utilize it.

    We've stayed at Fitger's many times over the years and always appreciated the charm, service, and…read moreattention to detail, but our last stay was pretty disappointing. In our room we noticed wallpaper peeling off the walls, holes in the window screen, cracked and peeling paint on the ceiling, a sagging mattress, and just a general sense that the place was not getting a lot of love. It was sad to see this great hotel in such a state of disrepair. I truly hope they can turn it around.

    South Pier Inn - Panoramic Suite Living Room

    South Pier Inn

    (39 reviews)

    $$$

    I gotta start with the fact that I kinda hate all hotels, even nice ones. When I stayed at the Ritz…read morein Chicago or the Parker Meridien in NYC, despite the high design and luxurious touches, they still just felt like hotels. Meh. That said, the South Pier Inn was a remarkable surprise. To be fair, we sprung for one of the large rooms that was adjacent to the Aerial Lift Bridge. The room wasn't cheap, but there is nothing like looking at your window and seeing a thousand foot tanker sailing by a stone's throw away. Amazingly, the rooms are so well insulated from noise you could miss the whole thing. Fortunately, the hotel offers ship spotting calls, even in the wee hours of the morning so you don't miss a passing vessel (if that's your thing). The front desk staff was a textbook example of Minnesota nice. Such lovely people! And the simple continental breakfast (which I also usually hate) included wild rice cranberry bread made at an 80 year old institution. We even had the misfortune of booking a room when the small parking lot was being redone. However, the hotel managed that escapade very well, providing off site parking and a shuttle service to our car. It was such a treat to be able to walk over the bridge into the canal district, for a quick dinner without a drive, and to have such a well kept home base for our Minnesota adventure. Thank you for a lovely stay. I sincerely hope we get to return.

    What a stunning surprise in our cross country trip!!! A wonderful staff provided us with comfort…read moreand welcome. The bed had the most amazing sheets!!! So soft and comfortable I didn't want to leave and the jacuzzi tub had a 3D view of the channel. It was an amazing wonderful stay. My husband and I have stayed at 5 star hotels all over this country on the 4 month journey and I can honestly say this is the only one I could come back to.

    Sheraton Duluth Hotel - Hotel Exterior

    Sheraton Duluth Hotel

    (76 reviews)

    $$

    The hotel itself is fine, the rooms are good size and it is clean, they also have a restaurant…read moreonsite. Because it is in an urban setting, the parking situation stinks, you have to drive around to the parking structure, hopefully find a spot near the walk way that connects to the hotel, walk through the walkway, take the elevator to the hotel lobby, and then take a different elevator to whatever floor your room is on. The biggest issue I have is the service and how snotty the staff is. One of the reasons I booked this hotel because it is dog friendly, when I booked the reservation, I called the hotel and requested a ground floor room near an exit and was assured it would not be a problem and they would be happy to accommodate my request. Upon check in, I found I was on the 3rd floor. I told the lady I had requested and been confirmed that I would have a ground floor room near an exit, she told me the 2nd and 3rd floor are the pet friendly rooms and she could move me to a 2nd floor room if that was better. I said, I would like them to honor my request, I was then told they couldn't do that and if I had a request like that I should have called the actual property and not Marriot. I did call the property and offered to show her the number in my phone. I was then told, whoever I talked to gave me incorrect information and shouldn't have said I would be able to have that room. At this point the other desk person stopped helping her customer and decided to stick her nose in and said "be sure to have her sign the pet waiver and additional cleaning fee agreement", what? First, if you know anything about service recovery Orr customer service you know that one person talks and helps the customer, her butting in was not helpful. Second, you guaranteed me something you didn't have and then acted like it's my fault but be sure and try to get me to sign a waiver and charge me extra for cleaning the room. Nope. This was a horrible experience with snarky people, I don't recommend and never stay there again.

    Another review gives a very funny and accurate description of the parking…read more First, park in front of the hotel and let your passengers and luggage out. They will need the license plate number of your car. Then drive to 1st Street and enter the ramp. You will need to park on level 2 (slightly confusing) and then use the skyway to begin the trek to the hotel. Then take an elevator down a level and a few more turns through the maze and you see the front desk. Ask for water and a snack. :) The person who checked me in was rambling and confused. The Elite desk had a line so I ended up with him. He was the one who tried to explain the parking ramp. You will then use another set of elevators to reach your room. We were upgraded to a king suite due to status and the room was great. The temp was set to 65 so it was cold but after we figured out there were 2 separate thermostats, it warmed up. Very clean. We checked out the Club Level and there were very minimal snacks and beverages. Not worth upgrading to a Club Level room just for access. Nice location downtown.

    Beacon Pointe Resort - hotels - Updated August 2026

    Loading...
    Loading...
    Loading...