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    Beacon Behavioral Services

    1.0 (1 review)

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    15 years ago

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    Landmark Center For Behavioral Health

    Landmark Center For Behavioral Health

    1.6(25 reviews)
    2.4 mi

    I do not come to Google to trash businesses but to inform prospective clients/customers about the…read moreestablishment or practice. Beware of Dr. Krulee's Office! Dr. Krulee himself is a knowledgeable psychiatrist who is patient centered. He had knowledge on my condition that no other providers did. The issue is with his wife, Julia Krulee. Julia is the office manager and manages the practice. She is rude, crude, and not patient centered. For someone that has a doctoral degree in psychology she is pretty unempathetic and is not beholden to their slogan "Professionals Dedicated To Listening (Landmark Center for Behavioral Health's Website) I have had numerous issues with the office itself, but the latest incident is the straw that broke the camel's back. The backstory: I had an appointment scheduled for 2:45 pm. To be able to enter into the virtual appointment, one must remit payment to join the telehealth visit. The office incorrectly assessed a $109 copayment to my account. I had met my out of pocket max for the year. I called the office three times (attached the screenshot for proof) and left messages asking for assistance. At 2:57 I made the final attempt to leave a message on Dr. Krulee's urgent line and never heard back. I then received an email saying I missed my appointment and that I was charged $100 for missing my appointment. I then wrote a message to Juila explaining the situation and she then excused me of being angry and hostile (screenshots for proof). It is ironic that she called me angry and hostile for the message I sent. One would think someone with a psychology degree would know the connotation of the words and feeling of hostility and anger. I was simply seeking assistance. It was not my fault they were unresponsive and did not pick up the phone. I wish I had someone to appeal to but the office is run by Juila. It is unethical to employ one's wife in such a manner, considering the amount of complaints Juila receives. In any other practice, she would have been dismissed for her actions. Nepotism at its best! Unfortunately, Dr. David Krulee is complicit in condoning the condescending nature of his wife's actions. If you are reading this and have been screwed by the Krulees then I urge you to file a grievance with your insurance carrier like I did.

    Julia is mentally deranged. She threatened to sue me for not paying for an upcoming appointment…read morewithin 24 hours of making the appointment, before it even happened. Let me say that again. She threatened to SUE me for not making a payment before services were rendered and less than 24 hours after making the appointment. She's mad at the world, she's troubled, and should not be dealing with patients due to her mental instability. She was condescending and used foul language on the phone. Any doctor that allows patient abuse isn't a real doctor. Stand up to your wife and tell her no, the yelling in the back room says enough to us anyways. Fix your own life first.

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    Landmark Center For Behavioral Health
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    Brian Eddy MD

    Brian Eddy MD

    3.0(4 reviews)
    6.4 mi

    I was referred to Dr. Eddy for medication management by my therapist a few years ago. I admit that…read moreI was skeptical of med management vs. traditional therapy, but I find that Dr. Eddy is very informed and supportive. He is good at explaining the reasons for recommended medications or "tools" for a better, more productive life. He has an ease in his interactions that I appreciate.

    First off, I must preface my review that I currently live in Vernon which, on a good day is a half…read morehour drive to Dr. Eddy's office...up to an hour on a bad day! That said, I would still continue as a patient of his regardless of the drive time or traffic. I see him for treatment of Adult ADHD and depression and his is head and shoulders above any other psychiatrist I have ever been to. He is professional, courteous and above all else, punctual! I cant tell you how many Dr.s i've had in the past who have made me wait, sometimes up to an hour, past our scheduled times. On occasion, i've even been taken early. He is young, personable, has a tremendous knowledge in his field and takes the time to explain how any prescriptions he writes work on the brain and any adverse side effects they may have. I dont feel like "patient 24601" during our sessions; he takes a moment to just see how i'm doing over all and asks about my family by name and now "...and how are things with your spouse and 2 dependents?" Definitely the best experience i have had with a doctor anywhere! His office isn't too far from West Hartford Center, which is a definite plus for when I need to get some shopping in before or after an appointment!

    Beacon Behavioral Services - psychiatrists - Updated May 2026

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