Amazing car service…read more I had to schedule last minute due to no Ubers available for my pick up time at 3 am. They were able to accommodate me for my early morning pick up from the hotel to the airport. Tony was my driver and he was amazing. Car was immaculate, service impeccable. He opened the card doors for us, loaded and unloaded the luggage and was a delight to have as a driver. This is a first class company and I am so appreciative of them and the care they took of us. Well done

Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

They are the cheapest company that I could find. Terrrrrrrible customer service. From the first…read moretime that I called, the lady was very bitchy and accusing. Then after we hired them and agreed to pay hundreds of dollars, they really had bad communication. I wish that they were better about contacting me, because when I'm planning a large event I am worrying about many different things besides buses.

We used Willo Travel to transport our wedding guests from the hotel to the church and back. We…read moreordered two school buses. I worked with Lynn and she was easy to work with and responded quickly to my emails. The buses were on time and safely transported our guests. I would recommend this service to anyone looking for reasonable and safe transportation for an event.

Fantastic service- prompt pickup even at 6am on Sunday morning and excellent follow through with…read morephone scheduling. My driver was mindful of health concerns in the current era and wore a mask. He was pleasant and the car was spacious/clean. No complaints, I would definitely use this service again!

My American never showed up. They said I never called for a cab. I used Lyft the next time I needed…read morea ride.

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

This guy is inappropriate beyond belief. The first time he picked me up he thought it was okay to…read moretouch my knee. Given the state of uber/taxi drivers that have raped women you can understand my concern. His job is to get someone from point A to point B. Not touch my knee with his fingers. The next ride I got from him he's going on and on about me having nice wide hips and a nice body and going on about my hair and my looks and asking if I have a boyfriend or if I want one. Then he proceeds to grab my hand and hold it asking me "why are your hands so small, they're so tiny." Over and over again. Again his job is to get me from point a to point B not touch my knee or my hands in any way shape or form. He had no right to go on about the way my body looks, my hair, my face, touching me, or asking if I have a boyfriend. He made me extremely uncomfortable and of course tried to deny touching my knee and my hands. As someone who already has a hard enough time standing up for myself I didn't appreciate it. Oh and to add on to this when I called him up telling him how inappropriate he was his response was "I just felt so bad you were sick and I wanted to make you feel better." Really?! Im already vulnerable not having a car to take myself to the hospital and am already not feeling good and in his mind he thought making me feel better was him having the right to grab my hand and look at it and make perverted comments about my body and the way I look. Same with the other time he put his hand on my knee I was just as vulnerable needing to get somewhere and depending on him to do so safely without being touched or having my body commented on. How in his mind does he think it's okay to touch a woman on the knee or her hand in his taxi? How does he think it's okay to comment about a woman's looks body and face the entire car ride?! Extremely unprofessional and extremely inappropriate! I DEMAND a refund! And since he knows where I live if he ever comes near my house to get back at me for this review the cops will be notified.

We had a special delivery needed for Thanksgiving Dinner... we were panicking....Myself and another…read moreperson across the country from me decided via chat online to buy our friend Thanksgiving Dinner, as our friend had been out of town for DAYS on an urgent last minute trip and arrived home Thanksgiving Eve (You can't thaw a turkey in a microwave....Yuk!). We searched and searched for a restaurant and once we found one........ ... their UBER EATS SYSTEM was DOWN!!!! (But we CAN order PICK UP) (remember, my friend and I who want to do this are THOUSANDS OF MILES away) More frantic calling around....this time to find a delivery driver... All taxi companies in the area would put us either on 'forever hold' or hang up or ask us to call back later...well, we had to pull the trigger on ordering the food as PICK UP ONLY already, as time had run out..so we knew we had HOT FOOD sitting there READY TO GO and NOBODY to deliver it!! That's when we found Honest and Reliable. Michael called us back and was still rightfully uncertain about this fare, as the people he was talking to were in 3 different states all with different numbers... but after a quick confirmation and a payment, he quickly delivered the meals to this family who were about to have a hum-drum soup and sandwiches type Thanksgiving Dinner. Michael even called us after the delivery to be sure everything was all right with it. This is unheard of. A+ on the communications! Michael and Honest and Reliable have not only been true to their name, but true to the 5 star rating they have and will continue to have. When you find someone that is customer caring and service minded, you need to hold on to them, as this is a RARE QUALITY these days. I don't know why you got all the way to the bottom of this review... you should have called Honest and Reliable already!!! And remember.... Tipping is not a city in China.

Michael showed up on time. He was friendly and safe. I felt comfortable in his car. I would use him…read moreagain and recommend him. He also does shopping and cat sitting.

We rented a Party Bus Oct 12th to take our 86 year old Mother & 88 year old Uncle along with their…read morechildren, Grand-Children & Great-Grand-children that came in from 4 states on a "Memory Lane" Day -Tour family reunion! Adam was SO accommodating our Event with changes in dates & numbers of family members as well as needing seats with buckles for our 3 youngest needing car seat safety. Joe our driver couldn't have made our experience more perfect! We gave him the map of all the places we wanted to drive by so they could reminisce & share their memories and stories with all of us. Joe not only drove us to each destination, but he stopped & waited very patiently while they shared their stories! Starting at the home where Mom & Uncle were born & raised in, My Grandma & Grandpas home where they moved to until they passed, the Old Cemetery where they lay to rest with many generations of family. We drove by where they used to work/retired from ( if the buildings were still there) and even a couple places they used to have beers & cut loose when they were in their prime haha. We got out at the Veterans Park to stretch where the Parmly Hotel used to stand-where my Grandmother was a desk clerk & met my Grandfather- the traveling Salesman from Massachusetts. The leaves were so beautiful & the day was perfect to walk around the park & listen to their continued stories. We proceeded to everyone's 1st homes where we all raised our children and shared more fond memories!! We ended at the new BEAUTIFUL William Vincent Winery on the Lake in Madison to share some wine & snacks. Highly Recommend! This was not Joes typical bus run & he shared with Us how much he enjoyed us as well. I would HIGHLY recommend Sunset Taxi. Thank you once again Adam & Joe for making Our Memory-Lane Family Reunion such an enjoyable, unforgettable event. Thank You!! Beth Walker - Perry Ohio & Family which traveled from Colorado, California, Arizona, Tennessee *unfortunately Florida family didn't make it due to Hurricane

Unfortunately, Sunset Taxi never responded to my voicemails, emails, or messages on the their…read moresocial media accounts. If not interested in my request for service, at least respond "sorry, we cannot accommodate you".