The word that comes to mind for our experience with this company is "FABULOUS!"…read moreGreg stopped over at our new place and helped us figure out what was best for our needs. Cassandra from the office kept us informed (and what a sweet person to talk to) Then Scott and Jason did the installation. Everything from beginning to end was perfect. Now we have some awesome tvs, great sound and easy access to apps... We give them our highest recommendation!!

This company has been a real pleasure to work with. They refitted our badly malfunctioning…read morewhole-house audio sound system with Sonos, which we've found to be super easy-to-use. The technicians have always been extremely prompt, responsive and professional. They have explained everything really clearly. We were also very pleased with the fee for their excellent service. We couldn't be happier.

Great selection of Samsung TVs. It was great to compare the pictures. Our salesman was professional…read moreand polite. Delivery was next business day and the delivery guys were respectful of my hous and property and handled the setup very well

Well, new Samsung Tv blackouts are worse and first repair man said our NEW TV needs parts…read more(really??), said he would be back Friday. Just heard from repair guy -- he's cancelled Friday appointment. No repair or replacement date in sight. He did tell us that he saw where the TV is going bad because the lines at the bottom of the TV was a bad sign. No one has helped us, and I'm exhausted with all the arguing. $1800 for a broken TV that's 64 days old.... It comes as no surprise, but I'll never buy from Big Screen Store again.

While the installation of the equipment was acceptable from the technicians, it was the lack of…read moretransparency from the salesman, and management, after the fact that raises issue. If you do choose this company be advised they will charge you $175/hr hour for each technician. When the proposal was issued, it stated $175/hr., and did not detail it would be for EACH technician. That detail amounts to $350/ per hour for the two technicians sent to install. It was never explained neither in writing in the proposal, nor verbally while the salesman was in our home. When the final bill arrived, and we questioned the charge, the response was in line with a bait & switch method. Words such as "in our figured matrix" were offered. We asked for a compromise due to their non transparency in the proposal which was totally ignored. The system we bought was Ring equipment, which we purchased separately based on their recommendation. I believe Ring charges $150/hr but not for PER person. As seniors, we felt taken advantage of. We hope this review will help others.

From the owner: Impact Home Technology transforms living spaces with cutting-edge smart home solutions, combining…read moreconvenience, luxury, and high-performance technology. Specializing in lighting control, motorized window treatments, whole-house audio, TV installations, custom home theaters, security cameras, digital signage, outdoor sound, and low-voltage lighting, we create seamless, intuitive environments tailored to your lifestyle. Whether you’re looking to enhance ambiance, boost energy efficiency, or elevate your entertainment experience, Impact Home Technology delivers expert design, installation, and integration for a truly connected home.