First notice this is the only review about the boat buying experience
Let us tell you of the horrific experience we had after the purchase was complete from the dock to the front office..
After they get your money you better never let them ship your boat like we did.
They stripped it , sent if filthy with a dead battery , alternator no lines or fenders and the boat PEOPLE refused to rectify those MINOR details... Thats just the beginning of our experience
READ ON..................................................
The salesman bob,the salesmgr shae, and the gen. mgr all lied and sold me a boat a painted engine they said was new, trid to ship my boat with two dead batteries, a dead alternator after the salesman bob said it was just serviced and it was in mint condition!!!.after i put a deposit and preparing to ship it,they took all the dock lines, all the fenders and a spare prop and delivered it to me stripped. not a word from anyone there to have lines and fenders ready so when dropped in water would be able to drive it to my house. asked shae the sales mgr to please clean the boat ,buff the regal emblems and make sure everything was checked before delivery. surprise again!!!! nothing had been done!!! they lied about price of boat and a reduced price,engine was under 70 hrs,always serviced regularly etc!!!!! approximately 900.00 dollars later with more problems still pending and a cost to me,i tried to have them reimburse me a couple thousand for the 800.00 plus possibly a new alternator,the one they put in is defective and numerous other items needed to be replaced because it was an old engine with &)) hrs not the new one they told it had!!!!!!!!!!. well shae the sales mgr said under no circumstances will he ship two new gauges which at the time seemed to be the only problem left to fix. but for 60.00 dollars cost for them,he hung up on me! the next less than capable individual was the gen mgr lisa who said what would you like me to do to fix this prob. the boat engine shuts down at 20 miles an hour,sending false indicators to the gauges etc again!!!! now lisa said she would get back to me this was friday and three calls later on wed late afternoon she finally picked up and said unfortunately i researched everything and ther is nothing i can do!!!!!!. no gauges,no senders, no thermostat, water pump parts, new lines, fenders, cost of me footing the whole cost after they lied about everything!!!!!. you would think some one who is senior to these morons would try and do some badly needed customer care and service. no such thing. thats cool they are looking at numerous bad reviews which are all true!!!!, a possible story on their horrendous dealings and fraudulent sales dealings by one of the local tv stations and a nice law suit by me!!!! by far for all the cars,boats,homes,furniture etc that i have purchased never have have dealt with such an arrogant,unprofessional, deceitful group of employees ever!!!!!! read more