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Be Well Primary Care

2.4 (45 reviews)
Open 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM
Updated 1 month ago

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Youssab T.

I wish i can give zero start to place that all they care about is double charge the insurance and never get the job done as of seeing patients or even sending referrals that need it asap the DR taking this place as place of income not doing even 1% of her job complaint has been filed to the Medical of Board and waiting on investigation to be start asap due to I professionalism on being DR serving patients run for your life

The primary care side of the practice
Heather M.

Dr. Thomas is very caring and takes her time to listen to concerns and needs. The primary care office is separate from the cosmetic side - so ignore people complaining about the cosmetic side. I have searched for years for a doctor that would listen and not push vaccines. Dr. Thomas is it!

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4 months ago

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6 days ago

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2 months ago

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8 months ago

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1 year ago

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1 year ago

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1 year ago

If I could give negative stars I would. Most unprofessional management. My wife was 1 hour behind her apt time and they canceled mine.

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1 year ago

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2 years ago

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4 years ago

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1 year ago

My doctor, Bolton, is fantastic, but trying to get refills is a pain. I'm on the cosmic side.

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2 years ago

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3 years ago

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4 years ago

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3 years ago

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1 year ago

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3 years ago

Never received a follow up about test results, they upload them to an app and have you interpret them. Disappointing patient care.

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3 years ago

The office staff is wonderful, the nurses are very caring, and all the staff is knowledgeable. Highly recommend!

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2 years ago

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3 years ago

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2 years ago

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3 years ago

Receptionist is unwelcoming and not helpful. She did not say good morning, or even acknowledge that I walk d into the building.

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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7 years ago

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3 years ago

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5 years ago

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4 years ago

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7 years ago

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3 years ago

I have now had a few bad experiences where I didn't receive good medical care and will not be coming back here.

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4 years ago

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6 years ago

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4 years ago

I've never had a worst experience with an administrative staff. They don't even answer their phone. I'm extremely frustrated.

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5 years ago

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4 years ago

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5 years ago

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Page 1 of 2

Ask the Community - Be Well Primary Care

Review Highlights - Be Well Primary Care

Vayani is kind, compassionate and brilliant!!

Mentioned in 6 reviews

Read more highlights

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My visit was to get test results. Dr Sharaf was very clear explaining the results. She also…read moreexplained that I should see a specialist for a second opinion. She is very thorough and answers any questions I have. My experience at her office is a very friendly professional staff which makes you feel comfortable and important. I highly recommend her to everyone, love her and her staff. Carolyn M.

Dr Sharaf is a really caring and good doctor. I will say that she will tell you what you need to…read morehear about your health care. This isn't to say it's what you want to hear, but that you should hear. But even with having to be a little tough at times with patients like me that is afraid of getting blood drawn, she still makes me glad she is my doctor. Because she will make sure that both her and her wonderful staff will not let me forget what lab tests I need done. I saw a different GP in Southlake before coming to see Dr Sharif and it's because of this other doctor that I know I'm lucky that Dr Sharif is on my side. The other doctor didn't care at all what happened to me during one of the most stressful times in my life. The other doctor didn't want the complicated patients. But Dr Sharif doesn't seem to shy away from patients that may be hurting both physically and mentally. Anyway, Dr Sharif is by far the best GP/Internist I've found in the area. Thank you Dr Sharif and staff for being there for me during both the good times and bad. Stay safe and healthy during these unusual times. :)

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Thorne Family Medicine

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Dr. Amanda Hall is my mom's doctor and she is one of the most amazing, detail oriented, caring…read moredoctors I have ever met. If you can get in for her to be your doctor, do it! Highly recommend 1000%

Charged a credit card two months before the patient was ever seen. Getting that money back after…read moremultiple emails and calls has been nearly impossible. Those two facts alone tell you everything you need to know. Contact was made in the second week of April to schedule a new patient appointment for asthma-related issues. The earliest available date was May 26, over a month away. On May 16, before a single visit had taken place, charges were applied for both April and May. The patient was seen at urgent care in the meantime and still plans to establish regular care here given the location works after a recent move to Denison, TX. After this experience, that plan is now in serious question. The appointment was cancelled to resolve the billing issue. A refund was promised by May 18. Four follow ups were made across emails and calls, each time receiving the same assurance. It is now Thursday and not a single dollar has been returned. To top it off, an email came in asking for the patient's name, information that had already been provided multiple times. Disorganized, unresponsive, and unbothered sums it up well. Charging before any care is provided, then making patients fight for their own refund after 4 follow ups, is unethical and unprofessional. Go in with your eyes open.

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Be Well Primary Care - medcenters - Updated May 2026

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