When considering a Youth Premier Soccer Club you need to be sure to understand what you're looking…read morefor and what each club has to offer. Southeast Soccer Club (SSC) is a lower-cost premier club that doesn't have any of their own fields or facilities. So really you're paying for is coaching. This club offers lower costs then other area Premier Clubs and unfortunately you get what you pay for.
The club (leadership) is not customer friendly. Remember, you're paying for what you would expect to be a much better coach then say a Town Volunteer Recreational Soccer Coach. The problem is once you've paid and you find out that you ended up with a poor coach, you've paid a rather large fee and you're stuck. There are no refunds. If you ask questions, make suggestions or voice concerns, you will encounter the Director of Coaching (DOC) and then the Executive Director. Trying to get the DOC to answer the phone or call you back is the first clue that things are not customer friendly. Their next step is to tell you to keep your concerns to yourself.
When you have multiple parents complaining about a poor coaching, your opinion as the customer should matter, right? You'll learn once they have your money you can forget about being treated like a customer. Remember when you pay a premium for your child to attend a Premier Soccer Club you're paying for the coach with this club (they have no facilities of their own). If the coach is poor, you just signed up for a years worth of poor training and this club won't back the customer. The attitude from the Top down is shut up, drop your kid off and keep your opinions to yourself. If you have a problem with the coaching, too bad...we have your money now, if you don't like it, go somewhere else.
Our experience started with one coach and the coach was extremely disorganized, hard for children to understand (mumbled, broken English, not an authoritative voice), completely lost control of children during practice, used slang words that children didn't know the meaning of, missed the scheduling meeting all together at the start of the season so we had no scheduled games for the entire fall half of the year, late in the fall with freezing temperatures in the evening the coach never located a place to practice indoors until so late into the fall when all of the other SSC's teams had already moved indoors, showed up late to his own tournament (that he organized), switched practice times and locations on short (less than a days notice), showed up late to games, failed to teach basic strategies and techniques for example: mechanics of a proper throw in, receiving throw-ins, passing as a team (triangle) to score, the coach was completely resistant to any suggestions or offers of help from parents, the communication to the families and children was minimal at best, when we played town recreational teams we barely would win games. To pay a premium amount of money over what you pay for Town Rec. Soccer and get this experience is a disappointing, but the larger issue is that you can never recoup that year of your children's learning and your family's time.
If you want to roll the dice and hope you luck out and get a great coach I'm sure you might have a different experience. The problem is that it's a 50/50 shot and the leadership of the Southeast Soccer Club ( SSC ) doesn't value you as a customer. You might be better off driving a little further to another Premier Club or keeping your children in Town Rec. Soccer where you can get some really incredible coaches and have a smaller investment.
