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Appliance disposal

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Republic Services

Republic Services

(43 reviews)

When we moved and started our service 4 months ago, the previous owners had apparently cancelled…read moretheir service the day before the pick-up day and had left a full trash can surrounded by 5 big bags of garbage. When I called to set up my service, I had told them about the garbage that was left and was told "I'll send out a message to have them come back and pick it up." I called 3 out of the next 5 days and was told the same thing, "I'll send out a message to have it picked up." On the third phone call I asked what that meant since I had been told that multiple times with no action and was finally told "if someone is available, they will come pick it up, but it likely won't be until your next service day." While I understand that the garbage that was left for us wasn't their fault, I was frustrated by the run-around I was continuously given and wish they would've been transparent. Fast forward 4 months (with admittedly minimal issues), to today which is our scheduled pick-up day. I noticed this morning that our trash, recycling, and yard debris bins were being picked up and taken away in a trailer, and unfortunately, I didn't notice until the truck was driving away. I called Republic Services to ask why our bins were picked up and was told that it must've been an error. My bill is paid and up to date and I did not ask for the bins to be picked up. Again, I was given the same "I'll send out a message" response and was also told that if the guy was still in the area (I called as I saw them driving away) that he could bring them back, and that pick-ups and deliveries are typically only on service days. Meaning, if our bins were not brought back today, that we would have to wait an entire week to have them delivered again and then another week after that to have them dumped. In true Republic Services fashion, our bins were not brought back today. My husband also called mid-day today to ask about the bins as they had not been brought back and was given the same "I'll send out a message" run around kind of answer. The routine lack of transparency, seemingly incompetent office staff, and the fact that they did not fix THEIR mistake today is the reason I will be cancelling my service. I have already reached out to another company to set up service and will be calling Republic Services first thing Monday to cancel with them.

HORRIBLE service and customer service if I could give this zero stars I would . Our garbage has…read morebeen missed multiple times within months for no reasoning at all. Called three times in one week and were told by multiple employees our garbage would be picked up and of course it wasn't . Was told sorry can't help you because they don't schedule service after a certain hour so no reasonable resolution was reached now our garbage is being dug through by the homeless because it's bursting fill and we are expected to wait the weekend until there pick up day is normally scheduled(Tuesday) mind you and we have been calling since Tuesday when it was missed. Horrible company and employees the people seem like they could care less and asked to be transferred to the manager and was told they can't give that information out .

BC Haulers - dumpsterrental - Updated May 2026

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