My experience with the crew that Janet Yuckel's sent from Done Right Cleaning was wonderful. Janet…read morewent out of her way to fit me in when the other service I had scheduled bailed on me only three days before an Open House to sell my home. Her crew of four women was punctual and friendly. They worked together with efficiency and coordination that let them do more in two hours than I would have thought possible. They cleaned about 800 square feet of fairly dirty hardwoods in that time, and I am amazed by the results. I was also pleased with the very reasonable charge for this service! If I ever need cleaning, or any of the other services offered by Done Right Cleaning, I'll definitely call Janet again.

If I could give negative stars I would! I would not recommend this company to anyone! We were…read moretrying to get my fathers house emptied and cleaned after he passed to rent out. This company was connected and they seemed like exactly what we needed. they told me on the phone they do deep cleaning of homes after a death that are being placed on the market. It was discussed they would arrive on July 27. It was agreed that they would clean the house, top to bottom including the basement. The women on the phone told me this would be no problem at all, either a team of 2-3 would come and do the job until it was finished. I wasn't 100% sure we'd have the house emptied by then but the women on the phone stated she'd call on the Monday before to confirm and we could reschedule at that time if we weren't ready. This was the agreed upon date at the tenet needed to move in august 1. The Monday before the scheduled date came and went with no call. I called them a couple days later and the women on the phone stated we were still on schedule for August 27. I was very confused but said ok. Luckily the tenets moving in didn't need to move in for another month (by chance!) I again never received a confirmation call. 2 days before the appointment I realized the apppointment would fall on a Sunday and I figured the company would not be coming to clean on a Sunday. I called the owner multiple times to find out if they would actually be coming and if someone needed to be at the home to let them in. When she finally got back to me, she said I was correct, they won't be cleaning on a Sunday. I told her when I called to confirm last month, she told me, no you told us the house wouldn't be cleaned out and we were waiting to hear from you. I advised her this was not the conversation that took place. She assured me. I spoke with her daughter and she was sitting right next to her. I was wrong and they were never scheduled, which is the complete opposite of what was discussed at both calls. The owner finally said she'd get a team together to come out to clean as we needed the house cleaned before the tenets moved in. I gave her my sisters number as she would be the one to let the cleaners into the house. When the owner called my sister, she again, blamed me for them not being scheduled appropriately and stating i was going to tell them when the house would be cleaned. My sister, as well as myself, did not appreciate the owner of a company blaming the customer for their mistake. The team did finally arrive, 20 minutes late. My sister was in the home the entire time. The team asked my sister how long they should be there, she laughed thinking they were kidding as they needed to clean the entire home. The team of 3 (one person being trained) stayed for 3 hours. They didn't clean the living room, the basement or the entire upstairs with the exception of the bathroom. The owner called my sister WHILE the time was there to collect payment. How can you collect payment when the job hasn't been finished and it is time based?! After the team left, the charge was looked out again and we were overcharged by about $300. The excess charge was cancelled from the credit card company as we were charged for services not rendered. When I went to the home, after the tenets moved in, I realized the house was filthy! It didn't look like a cleaning team was there at all. The owner then called my sister, while she was at work, to express that the the payment was cancelled. When my sister couldn't speak with her, the owner called me leaving me a message stating she was going to take us to court for non-payment. When we called her back, she was extremely defensive, screaming at us on the phone and telling us we were wrong. We calmly explained we were severely overcharged. The owner continued to yell and swear at us on the phone. When we advised her to calm down and discuss the situation as an adult, she continued to swear at us and hung up. We tried to call her back with no response. What type of company is this lady running? You blame the customer for your mistakes, you don't render the services agreed upon and then contact the customer claiming you are going to sue them?! This lady never gave us a change to explain our side. She never offered to remedy the issues!

Very professional, does a really good job for a very reasonable price, does a very fast and…read moreefficient job.I would recommend for any business.

This company is a SCAM! HE RIPPED US OFF $200 WITHOUT CLEANING AND WILL NOT RESPOND TO ANY…read moreCOMMUNICATION! DO NOT HIRE!!! We requested a post-construction deep clean on a newly renovated historic home while we were out of town. Communication was terrible to even set up the services, which should have been the first red flag. The owner took less than 2 hours to "clean" the whole entire, two story house, and he immediately requested the payment through several emails that same day. Then, when we arrived back the next day, the house was completely dirty. We specifically requested that all windows, surfaces, walls, baseboard etc be cleaned from the dust from the construction (we redid hardwoord floors etc.) and NOTHING was cleaned. There was dust, cobwebs and dirt everywhere (see pictures). I immediately took pictures and reached out to the owner, who never responded. I emailed him several times and tried to call but he NEVER responded to my concerns. I politely asked him to give me a refund due to lack of service but of course, he never replied. POOR customer service! You should never ignore an unhappy customer and at least try to find a resolution (e.g. offer another cleaning, give a portion of the money back, etc.) but once this person got his money he NEVER replied to any contact. AVOID AVOID AVOID!!!

I have had Paul clean my house for over a year. He is reliable, flexible and does a great job…read more Paul is easy to work with and I trust him with whatever needs to be done.

I had a large job for this cleaning service. I trusted the service to do a good job. After further…read moreinspection... I realized that the job was Not done correctly... the walls and ceiling are still very dirty... Also, he was supposed to clean my refrigerator and that was Never completed. I have tried 5 times in the past couple weeks to text and call him .. he refuses to answer or respond to my texts... I'm very disappointed in the quality of work provided... I would Never do business with him again...

Absolutely amazing service. Kind, patient, definitely helpful. NO one else was willing to even…read morespend time on me. They responded less that 4 hours after my call. Stopped further water damage & recommended plumber, who was more qualified, than anyone I met before, in this field. I would recommend these people 100%.

I came home from vacation to find my fish tank had leaked all120 gals of salt water on my hardwood…read morefloors , my fish and Coral where all dead and the house smelled bad . Called Property restoration and Cody sent his team over with in an hour with dehumidifiers and air scrubbers and these mats that suck the water out of the hard woods , and then continued to work with my insurance company .

I called this company to offer them business, but before I could even say anything, the person on…read morethe phone began saying extremely unprofessional things. He told me he hoped my children choked and that I went broke, apparently assuming I was someone else based on my phone number. Completely unacceptable behavior. I do NOT recommend this company.

I was given an estimate (in person) on Wednesday and on Thursday, my garage and spare room were…read morecompletely free of junk! I couldn't have been more pleased with the timeliness and efficiency of the job done by the 4 young men who came to my house. The crew may be young (I'm 68!), but they are totally professional, hard working, and personable. I recommend 4 Aces Hauling and Removal without reservation. Thanks very much!

What a great company! They sent their technician, Isaiah, to clean my gutters, and what a very…read morenice young man he is. Isaiah explained what he was going to do and he did a very thorough job,smiling the whole time. When he was through, he wash down parts of my house that had some debris on it, ask me to inspect the job, and was done very quickly. I highly recommend CNY Roof Cleaners for gutter cleaning and their other services.

I'm surprised by the overwhelming positive reviews on Google Maps. I can see how they have many if…read moreyou only hire them for gutter cleaning but anything beyond that including ventilation and insulation I would look elsewhere. After having these services performed, I had multiple contractors tell me that what they did was wrong and had to pay more money to fix their mess. What a disaster! Literally hire anyone else

My new pro Mathew from this company through the Lawn Love application did a wonderful job on my…read morelawn for a very reasonable price on the first mow. You got your well deserved your 20% tip! I never plan on leaving Uptown. Very satisfied!

I requested a yard cleanup that included mowing front and back lawns, also cleaning up sticks and…read morebranches leftover from tree removal, and remove 2 evergreen bushes. None of my lawns were mowed and the sticks and branches were not removed. I was billed for lawns mowed and billed for leaf blowing that I did not request. I had no leaves to blow due to leaves were raked and removed in March. I arrived home from work at 330p on 5/2 to find lawns were not mowed and sticks and branches in backyard were not removed. I was upset so my neighbor took pity on me and came mowed my lawns at 4p bless his heart. Uptown turned in pictures of a mowed lawn that they did not mow !! and lied that they did. I let Matthew know in his text but he did not respond back to me. They took pictures around 6pm and lied about them doing the work. I was charged $193 for lawn mowing not done and stick brances removal not done. If I call they hang up if I do chat they end conversation. do not do business with this company is my opinion. not trust worthy.