GROSS INCOMPETENCE. BEWARE!!!
I wrote 2 checks to my dad. The first for $16,000. The 2nd for $85,000. My dad deposited the 2nd check without signing the back of it so they thought the check was "fishy". The branch manager claims she tried to call me "several times" and decided to bounce it. Not only did they bounce the $85,000 check, but they decided to bounce the $16,000 check too that WAS SIGNED and they money was in the account as well, no legitimate reason to bounce it. Not only did the manager LIE about calling me (my i phone registers missed and received calls, not a single phone call from any of the branch numbers) but she could have easily compared signature and hand writing to realize that these checks were legitimate. Not only am I filing a complaint with the attorney general, but I will be suing for damages as well. I will NEVER do business at this or any other BBVA bank again. NEVER. read more