Lonnie really helped me find what I needed, answered my questions and gave me excellent advice. He…read morelocated my tiles, loaded my purchase and helped me get loaded ! Super helpful and knowledgeable, thanks Home Outlet and thanks Lonnie !

We purchased several unfinished bathroom cabinets. After several coats of stain and sealer, they…read moreturned out great. I will purchase another cabinet on our guest bathroom project.

Good helpful people, great selection of merchandise beautifully remodeled. They had everything I…read moreneeded.

Big shout out to Don!!!!! My wife and I recently stopped here to do some building material price…read morechecking and Don greeted us right away. We started asking him questions and he answered all of our questions. He helped us all the way, never leaving us to help someone else. Don was very polite, professional and welcoming. We didn't look elsewhere because of Don. I would definitely recommend this McCoy's and give Don the recognition he deserves.

A really great place to buy lumber nice people for sure Bobby there does all he can to help a…read moreperson out with what they need. I buy all my lumber there.

BEWARE! The contractor, TIM REEVES, that works for East Texas Brick is bad news! He installed…read moregas logs for me, I kept smelling gas after he was gone. Was actually getting sick from it, kept opening windows, running fans trying to get rid of the smell thinking it was just from the install. I called Reeves to see if he would come back and check his work to make sure everything was tight......he hemmed and hawed and said he would "check his book" and call me back. HE NEVER CALLED BACK! All this guy cares about is getting paid and then he is GONE. Finally, called Atmos Energy, they sent a guy out and had to shut the gas off to my entire house because Reeves damaged the gas valve in my masonry hearth and it was leaking gas directly into my home, VERY DANGEROUS! Was lucky enough to get a plumber out on a Friday afternoon, he said my brick hearth would have to be torn up to fix the valve, have no idea what that would cost but NOT CHEAP, OR he could cut off the gas line in the attic to the fireplace. I opted to cut the line, because I had to have heat over the weekend, was supposed to get to 30 that night and wanted my gas back on, NOW. The plumber bill was outrageous, had the gas man back to get my gas on and was at my home for 1 1/2 hours trying to figure out why he was still getting a "danger" reading in the fireplace. Finally, about 10 pm, got my gas back on and everything relit so I'd have heat and hot water over the weekend. NEVER DID HEAR FROM REEVES........this bad news contractor did not care one bit about checking his work to see if something had happened to put someone in danger...........didn't care one bit! I'm spreading the word about this bozo anywhere I can! BAD, BAD NEWS!

while i cannot speak for other sectors of this business, The flooring staff is excellent. Great…read moreat helping you make a choice of tile and wood. And they get the materials in ontime at a competitive cost. They have broad experience with multiple installers. overall a good experience working with them

Went to the location in Tyler to quickly have some spare keys made. Upon any of the store I noticed…read morethat one of their salespersons was at the key location but ignored me. After applying interrupting I asked if she can make me some keys. She said was going to be a while because she had to finish putting the stock in the bin. It was more important for her to stock than it was a service to customer. Now only was she impolite but she was unprofessional.

From the owner: Higginbotham Brothers is committed to doing everything possible to provide its customers with…read moresuperior services and products that meet real needs and provide lasting value. An essential element of value HBC offers its customers is the quality of service these customers can expect from our stores.