Mary is helpful and easy to work with. You tell her your budget and where you'd like to go and she…read morefinds amazing deals and takes care of all the work so you can focus on packing and having fun. If you have any questions about your trip, she's your go to person. It is so much easier to work with Mary than to sort through all the cruise and travel info myself. Mary is a great resource for also figuring out where to go and when. I highly recommend Mary to plan your next vacation get away. I look forward to her booking our next travel plans.

Mary helped us plan our honeymoon dream cruise, and from now on, I won't go anywhere without first…read moreconsulting her. She was the first travel agent either of us had engaged, thinking that they're just for the wealthy. Well we couldn't have been more incorrect!! Not only did she get us an unbeatable price for our trip, but she also upgraded us to a view room in a great location on the ship (below the main dining room and far from all the loud and obnoxious activities). Upon our return home, I noticed a few ads that were offering 'deep discounted deals' for the exact same trip we took, but they were still above what we paid and didn't offer as much on-board credits as Mary was able to procure for us. The process was seamless also, as she presented us with the best options for a few different itineraries, while providing us with personal insight on each regarding the pro's and con's. We really appreciated all of the time she spent with us, and all of the patience she displayed while we were weighing our options carefully. We couldn't have gone wrong either way, but we were especially picky because it was such a special occasion. And she took the headaches of all the scheduling, etc out of the equation so we could spend our time planning the fun stuff. In the end, we had the perfect trip, and we owe a lot of the credit to Mary for helping us choose and for getting us such an affordable price. Clients for life, for sure.

Fast service, clean office, staff are pleasant. Passport photo fee is reasonable. Got it done…read moreless than 15 min.

Another frustrating experience with AAA. I went in to pay my daughter's vehicle registration, and…read moreeven though she's listed on my AAA account, they refused because my name isn't on the vehicle registration itself. Meanwhile, the DMV allows you to pay anyone's registration without an issue. At this point, AAA has turned multiple simple DMV-related transactions into unnecessary headaches. I'd recommend using a registration service or just going directly to the DMV instead.

My family and I recently returned from a wonderful trip to Italy. Early in the planning process I…read morereached out to Erin. After discussing what we wanted out of our trip, she put together recommendations and options for us to choose from for a successful trip. Erin does all the research for you. Flights, hotels, trains and small guided tours, all arranged by Erin. We visited Venice, Florence and Rome. All beautiful! Erin works with your wants and needs and then puts together a flawless trip. She is professional ( Erin never disappointed me), kind and most importantly patient. I highly recommend Erin for all of your travel needs!

Grand Journeys doesn't just book cruises!!! We have recently retired and have used Erin to assist…read moreus with flights and hotel reservations. She is knowledgeable and professional and her designation as a Virtuoso agency affords us great rates and "add ons" not readily available via online agencies. We recently spent some time in Washington DC and Williamsburg and her hotel suggestions were spot on. She provides great service and has assisted us when we could not print boarding passes overseas. I wouldn't think of going anywhere else!

Cruise Adventures is absolutely the best whether you want to cruise on a river, ocean, or "cruise"…read moreon Rocky Mountaineer through Canada. Several years ago we received an invitation to one of the Halem's travel shows and decided to check them out. We were so pleased with their presentation and the fact they included representatives from many of the cruise lines, that we booked a cruise through them. Not only did we get the best discount offered by the cruise line, but the Halems also arranged for us to be part of a group booking, saving us a lot more. Both Paul and Sandi were helpful arranging everything, but even advised us which cabin they would recommend. We have used other travel agencies in the past, but they did not take a personal interest in our needs, and often each time we called, we would be talking to a different representative. Not so with Cruise Adventures! Paul and Sandi personally answer their phone just about 24/7 (actually I think they do have a regular life after 8 pm, but they have always been available when we needed help or had questions!). Now, several years later, we have made cruise reservations multiple times (usually 3 to 4 a year), and couldn't be happier. They have always been accommodating to us, made sure our special needs are met, and made sure that our adventures will only have happy memories.

We have been using Cruise adventures for many years and have received excellent service each time…read morewe contacted him. From recommending the best cruise for our needs, to finding the best price, to arranging additional accommodations if needed. They are the best,

Nelly is fantastic! I called her on a whim to help us plan a trip that we were given money for from…read moremy husband's work. We were overwhelmed by options and needed advice. She was very attentive and timely. She answered every call and email and helped us narrow down and plan our trip in just a few days from start to finish. She is very knowledgeable and you can tell she has a lot of experience both with traveling and in the industry. We are very excited for our trip in April 2019!

I have known Nelly, the owner, personally and professionally for over 20 years. She is the best…read moresource of travel information, and she is always eager to share her knowledge. Nelly has tons of experience in the field. I have recommended her to others over the years. Nelly is great at finding good deals.

We won't use Natalie's services again and don't recommend her. She was not timely in getting back…read morewith us on multiple occasions which created increased costs and high stress. We asked her to help us book a trip to Europe and really needed her help with booking the airline tickets thinking she could help us find the lowest costs while also using our points to upgrade. (For those that use points for overseas upgrades, you know how valuable they are and it's a needle in a haystack to find that one flight that takes much lower points for a confirmed upgrade!) Usually, I'm the one that does all this but my husband insisted it would be a lot less time and stress to use a travel agent. Ultimately, I still did the legwork to find the flights we booked. When we asked Natalie to book our flights, she waited to get back with us and the class of service we could have upgraded to with points was gone. So I found new flights and again, after my husband gave her the card number we wanted her to use, she didn't respond, and again the prices went up and the class of service we requested was no longer available on the outbound. But because we had already told her to book, AND SHE WOULDN'T PICK UP The PHONE AND CALL US BACK, or email us, we had no idea if she was planning on booking, had a booking on hold, or wasn't doing anything. We didn't want to double book, so we kept calling and texting but trying not to be "pests". Again, we lost the flights we wanted because the price went up and the upgrades were gone. When she finally booked the tickets, we didn't get the class of service on the way out. Thank goodness I went through our booked tickets with a fine tooth comb before we left for our trip or it would have never happened! I realized she had booked my husband as a female. When I called the airline to ask them to change it, they said they couldn't honor our request because her name was the person "in charge" of the tickets and so we had to go through her again. It was an absolute nightmare and I'm sure caused more headache for her as well. So, we had to again wait for her to respond and ask multiple times for her to fix this for us. It was really frustrating! What was supposed to be a nice gesture by my husband to save me time and help us find the lowest price tickets, was really stressful and cost us over a $1,000 more between her price and the ticket prices increasing multiple times when we couldn't get a hold of her. If we EVER use a travel agent in the future (or you do), make sure you're also named as someone who can change your own darn tickets or call the airline and ask questions. That was absolutely insane to find that she was the only one that could make any changes. (That was a suggestion made by the airline btw). Ugh... And yes, it was a fantastic trip once there!

I want to begin with saying that Natalie was very sweet and very knowledgeable about our honeymoon…read moretrip to France. Unfortunately, there were some issues we had with travel planning for our honeymoon. Communication was the biggest issue. There would be times where I would message via text and not get a response or I would get one a couple of days later. I understand we have personal stuff to take care of, but a simple response would be appreciated. I think this caused a bit of stress for my husband and I as we had to wait around for an answer. There were things that did not go as planned on our trip such as having to cancel our car rental and museum passes not working when trying to pick up. I think if you really want to be involved in your travel planning and not feel stressed, it might be best to plan on your own.

Bobbie's Travel and Cruises made our trip to Mexico a success. They took care of every detail of…read moreour travel plans and made the entire process stress free. They are interactive and truly listen to what you want for your vacation. I felt like they worked hard to find the best prices, best deals, and stayed within our budget. I really appreciated how responsive and helpful they were throughout the entire planning process. Their customer service is great. If you are looking for someone trustworthy, knowledgeable, and easy to work with for your travel plans, I highly recommend Bobbie's Travel and Cruises.

I learned years ago to always use a travel agent when possible. Bobbie booked us on the Rocky…read moreMountainaire and was able to obtain a good price for a 12-day trip. She was very helpful every step of the way. It was a once in a lifetime experience. My wife had an accident at one of the scenic stops which caused us to leave the scheduled tour. It was difficult to obtain alternate lodging because there was a wildfire that caused tourists and residents of Jasper to flee to the safer hotels. Because we booked with Bobbie, we were able to extend our stay in Banff, and at the same rate offered to large groups. Bobbie was also able to obtain a refund from the hotel we had to cancel. No one else with our circumstances was able to get that. Always use a travel agent when appropriate, and Bobbie is as good as they come!

I had the best experience getting my passport renewed here. Luis was amazing to work with and even…read morelaughed with me (but not at me!) over my expression- less photo, per passport standards. I tried to get him to let me smile just a little but he stuck to the requirements. We had a good laugh though afterward. Go here to get your passport renewed or expedited and work with Luis, he is a pleasure!

I went to shipmate plus because I was at my wits end trying to get a live scan performed for an…read moreemployer. I had gone to four places and was on my third hour of trying to get the live scan accomplished. I called shipmate plus and spoke to Luis. He informed you that he would be able to help me and I drove right over. This was at approximately 5 PM on a Thursday. They close at six, but Luis made sure that my life scan was done before he left for the night. It was very involved and being that it was a live scan for a job in a different state, the forms were different and the process was more elaborate than what was usually required. Luis went above and beyond in every way. He was kind, he was patient, he was funny and he was smart. If not for him, I never would've gotten this completed. Highly Recommend

Lili LeBaron planned an incredible 1 week trip to Cambodia in February 2025 for my husband and me…read more It was above and beyond in terms of the accommodations she selected for us at Shinta Mani in Siem Reap and the Royal Sands in Koh Rong, as well as in terms of the seamless transportation and connections. We never waited for any drivers-- someone was always there to greet us and take us to our next destination in comfort, which made our travel days so easy and efficient. I also wanted to shout out the unbelievable Angkor Wat tours she booked for us-- it was so educational and stunning to be at these ancient temples. They were also timed perfectly so that there were fewer tourists while we there, allowing us to really soak it all in. Lili's attention to detail made our week in Cambodia one of our favorite trips yet. She ensured that each day included tours tailored to us as well as accommodations perfectly suited to our needs. I can't recommend her services as a travel specialist enough! She will take care of you.

Reached out. Set up a day to talk to T. Williams at Scott Dunn. He never called me. Set up the…read moretravel through someone else.