My wife and I met with Alison recently to discuss some new insurance options and she was very…read moreknowledgeable and helpful. We had our young children with us and she was understanding that we had to keep the kids busy and were occasionally interrupted by the children in our discussion. I appreciated how smoothly the process went in signing up for new insurance and Alison took care of everything for us. She communicated everything with the insurance company, sent us some follow-up emails when she needed digital signatures, and it was all said and done pretty quickly. I was also happy to see that MVP Agency has participated in multiple local events in our town to help the community. These charitable efforts mean a lot to our family and the community at large and make us proud that we chose them for our latest insurance needs.

Allison rocks! I went in there with a bunch of policies, commercial and personal.Gave her a big…read morestack of papers, I had lots of "holes" in coverage that I wasn't comfortable with. Several issues I wanted to address, she took great notes, and within a few days, might of even been one day, she got back to me. She didn't miss a single thing. She covered everything and saved me a bunch of money. No she didn't raise any of my deductibles either! One example my house, is now insured for a lot more as it should have been, and my separate buildings now have the proper coverage. Second example I couldn't get over the fact that my wife's car was so much more then my diesel truck to insure, with my old company they just said it was , what it was, and I inquired several times, she got that straightened out. Third example, commercial policy, needed several things addressed, and she nailed it all! Listen if your not sure of your policies, or haven't changed or updated them in years, you owe it to yourself to look into it, price is one thing, but having the proper coverage when you need it is just as important. One other thing to note, is they took care of canceling all my old policies, one thing I really didn't want to hassle with, everything went smooth in the transition .Highly recommend!

Terrible customer service, non responsive, doesn't answer phones or emails and when you make…read morechanges to your policies billing is screwed up and now we get cancellation notices from State Farm, this agent is totally incompetent

I've been working with Jason for a few years now and he is awesome. He's got a great personality,…read moresuper friendly, and he really cares about the people in his community. I honestly used to just call and rate shop from company to company, but Jason has kept me at State Farm, which is pretty unique. He always works to keep my policy updated and I look forward to working with him for a long time.